Firstcom Europe Omdömen 

Nigel (Engineer) attended our dental practice today. The phones had been down for a few days so you can imagine the inconvenience. Nigel within minutes had diagnosed the issue - fixed the problem that was within his remit and explained why it had happened in layman's terms so I completely understood the issue with no jargon. An excellent employee from Firstcom Europe.

Had a full telecommunications install today, both Warren and Callum were excellent representatives of 1st com, both very efficient, tidy and polite and both went above and beyond to ensure all cabling was hidden and left behind a very tidy install.
Would highly recommend 1st com and their team.
5 stars are not enough, definitely a 11 out of 10.

Carly was most helpful and responded to the all our issues very quickly.

Carly Winrow has been extremely helpful since we agreed a new contract with Firstcom. Easily contactable when our IT support required further information.

I find that any work that needs to be carried out you always respond quickly definitely within 1 working day, depending what time of day you ring up.

Having reported my issue through eh service desk email, I received a call back on my mobile as working remotely, within half an hour. Oliver sorted the first issue straight away, the second was a little more tricky but fair play, he stuck at it and the printer links a dream.

Very professional service, engineer arrived on time, friendly and set up our phone system efficiently

Solved my problem quickly and I now know what to do it it happens again.

I have just moved premisses and i wouldn't use any other company. The service and patience are A1. I am a nightmare with technology and all the staff have been amazing with myself and the team. From Anthony who come and sorted my contracts, Mike who done the install with his mate ( arrrgh forgot your name so sorry ) such nice guys. Nothing is too much. I had a issues on the second day with the phones the technician was out within the hour.
Massive shout out to Matt Wilde & Alicia. If matt left I would leave with him lol
I deal with so many companies and this is one of my favs. Thanks guys i really appreciate everything.

My company was moving premises and needed our phones and internet installing asap and thanks to Ashley he made it happen for us

We have been with Firstcom for 7 years, and have found them to be very good. They do exactly what they promise to do, and the billing is exactly as described with no nasty surprises. The technical support over the years has been also very good on the few occasions we needed it. They have just installed our new 2025 upgraded phone system, and the engineer, Elliot, could not have been better.

Warren was very helpful & knowledgeable. He made sure the experience went as smooth as possible and even went so far as to streamline our phone system

The whole experience, from initial quote, to installation ahs been excellent. Ashley kept in contact throughout to ensure everything went smoothly. I would not hesitate to recommend Firstcom.

very friendly, knowledgeable and fixed our issue swiftly.

Thanks a lot to Callam for helping set up our new phone system, he was very friendly and informative as well as efficient, any problem that came up he sorted straight away and followed up with helpful links/ numbers. Great service👍🏼

Have been with Firstcom for several years now and used them across several offices and businesses - always had great service. Installation teams and engineers all really professional and very knowledgeable. Sales not pushy - very helpful - explain things in plain English not jargon. Always on hand to help with any problems if needed.

Consistent faults after installation. firstcom are prompt in rectifying these issues, however, I shouldn't have originally encountered these issues to start with.

Engineer fixed the issue straight away. Very pleasant as always, thanks Warren

Great service as always, our engineer Warren was very helpful and informative about our new phone system.

5 stars to Derek and Callam. Super knowledgeable and easy to work with. Let down by every step of the process before theirs so my review is for them and the install alone. Can't thank them both enough.