I have had 2 buses not show up so far this school year and when I requested to speak with a manager, I kept getting the run around. I did get the fees refunded, but having to reschedule school field t... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Able to easily book trips and my preferred driver with ease. It’s important to me that the children in my care are safely picked up and returned to their parents and my reliable driver from First Stud... Se mer
We rented a bus for our office Christmas Party and had a wonderful experience! Bus arrived on time. We had a friendly, responsible, and patient driver. Absolutely no complaints whatsoever!! Would... Se mer
Unfortunately, due to weather we had to cancel our trip. The good news was customer service was incredible. We made the decision 24 hours in advance, and because it was due to weather they gave us a f... Se mer
Företagsinformation
Om First Charter Bus Rental - Cincinnati
Skrivet av företaget
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Kontaktuppgifter
100 Hamilton Boulevard, 45215, Cincinnati, OH, USA
- 800-204-4362
4,5
Utmärkt
186 omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The driver was pleasant and on time.
9 december 2022
Good Experienced Driver!!
Good Experienced Driver!!! Uneventful, smooth sailing(riding). Couldn't asked for a better driver.
Susan was her name.
8 november 2022
The customer service was very helpful…
The customer service was very helpful especially Ms. Maria. The driver was on time, friendly and accommodating.
15 november 2022
Our bus driver was so kind and…
Our bus driver was so kind and professional. I wish I remembered her name so I can request her every year.
11 november 2022
Late
The buses were at least 10-15 minutes late to pick us up and to bring us back. It was very hard to get ahold of someone but dispatch was helpful when they answered. The drivers were nice.
4 november 2022
Driver was on time and very friendly!
28 oktober 2022
First customer service personnel was…
First customer service personnel was rude, and the bus never showed up for the field trip!
The rep. was rude and petty! Understanding that I too must get a my job done was not a concern for her. She was disrespectful.
26 oktober 2022
Our bus driver was on time and…
Our bus driver was on time and extremely nice. I would use them again!
28 oktober 2022
The driver was on time and had a great…
The driver was on time and had a great attitude. Very nice. Very patient and kind. My only bad experience was trying to get the bus confirmed and people returning my calls .
22 oktober 2022
Wedding Trip 10.29
The company was very easy to book. They were kind and helpful on the phone. Day of our event they showed up to the drop off location and were late to the actual pickup spot. The driver was extremely nice and apologetic. She did stay later in the evening to ensure we got to our hotel safety.
29 oktober 2022
The bus was 30 minutes late picking up…
The bus was 30 minutes late picking up the students to go to their field trip. We are using First Charter for a theatre field trip coming up. I'm a little concerned about students getting to the play on time.
17 oktober 2022
That you guys are on time and consistent.
Our driver communication was consistent. Bus was very clean and she was very patient, nice, and friendly. Great knowledge about where we were going.
14 oktober 2022
Both drivers were great!!
22 oktober 2022
Excellent driver and helpful
Deborah was an excellent driver and very patient with helping us build a time schedule with flexible drop off and pick up. We greatly appreciate her input and timing.
15 oktober 2022
First our driver was amazing
First our driver was amazing ! I rented the bus on 10/8/22 to bar hop for my daughters 21st birthday. While at our first stop I received a text from our driver stating the bus was leaking fluid and we had to wait for them to bring us another bus. She apologized and stated she wanted to provide great service, which she did this was not her fault. With the waiting and then needing to transfer all our stuff to the new bus we did not have enough time to hit all our stops planned for the night. Our driver stated the bus company would accommodate me. I called the company on 10/11/22 because I have not heard anything to let them know what Happened and to see how they were going to accommodate. I still haven’t heard anything from upper management.
8 oktober 2022
Great experience
Great experience! Bus driver was very professional and prompt. The bus itself was perfect for a trip to Keeneland!
8 oktober 2022
Very professional and uplifting
8 oktober 2022
Everything went well except that 2…
Everything went well except that 2 busses arrived about an hour late on Friday. Once there they did a fine job.
30 september 2022
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