I needed a bottom bracket for my electric bike. Having found it very difficult to identify the correct parts on the internet, I reached out to FireCloud Cycles via an email on a Sunday. I very quickly... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Came across this company looking to use Clearpay for payment for a new bike. I ordered and accidentally paid the full amount up-front, my mistake. I placed a second order (using the Clearpay meth... Se mer
Great website, friendly communications. One of only a few places in the UK where the bike I bought was available. The choice of next day delivery for an extra £2 was very reasonable. Bike was ver... Se mer
I’m surprised to see I’m the first to review this company on Trustpilot. As there were no reviews on here, good or bad, and PayPal was an accepted form of payment, I ordered a Spider-Man saddle for gr... Se mer
Företagsinformation
Skrivet av företaget
FireCloud is a Family run established over 8 years ago. We have One of the most comprehensive ranges of quality cycle components, spares and accessories in the UK with express and global delivery available. Our sales staff are extremely knowledgeable and our mechanics are at the top of their game. We are here to help you reach your cycling goals.
Kontaktuppgifter
43 Whitecross Road, BS23 1EN, Weston-super-Mare, Storbritannien
- 01249750874
- firecloudrich@gmail.com
- firecloudcycles.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Purchased an item they never sent…
Purchased an item and they never sent it. Won't refund me, had to initiate chargeback
Don't trust them!
Could not contact Customer Service
I purchased online last Nov 1 and payed for tracked shipped and until now it hasnt arrived. Tried to call the contact number provided on the website but no one answering and no response to my email. If you could somehow explain to me why my order hasnt arrived and why I could contact you.
Great price and quick delivery excellent.
Great price and quick delivery. Easy to order online and good service.
Highly recommended 👍
Very happy with my item the quality, size everything is perfect, communication was spot on, had a problem with the DHL delivery courier but after contacting firecloud cycles about it it got sorted out very quickly, thank you so much, I will definitely be buying from you again 😀 👍 😁
Awaiting a refund…
I order a pink children's bike saddle and when it arrived it was clearly damaged. The item was returned so I could be refunded. However I have had no contact since and no REFUND!! Very poor service.

Svar från FireCloud Cycles
MTB disc pads.
Good price. Fast delivery. Would be happy to use again.
Thanks for good service
Quick and good delivery service
FireCloud Cycles are excellent. I had been looking for a particular size of seat post for a Dutch bike, FireCloud Cycles had this item in stock, reasonably priced & free postage as well, unbelievable!
I had been searching the Internet for a particular size of seat post to fit a Dutch bike, the item I wanted was available in the Netherlands but at a considerable expense, mainly shipping costs. I then found the very seat post on FireCloud Cycles, reasonably priced and with free shipping/postage, the experience of FireCloud Cycles has been excellent, well done to that company!
Ordered and received within 4 days and…
Ordered and received within 4 days and £10 cheaper than Argos well done 👏
the delivery is very fast
the delivery is very fast, however the saddle of the bike was broken, so I had to spend an extra £50 on it..
Quick delivery
Very happy…
Ordered the bike which arrived super fast.It was well packaged and when put together looks very good.My nephew is very happy with it.I can not recommend firecloud cycles enough and will definitely use again.
Fantastic service
Fantastic service. Item was a good price and delivered within 24hrs m. Very pleased.
Prompt delivery and good customer service
Prompt delivery and good customer service when I needed to return something.
Bought a front derailleur gear shifter…
Bought a front derailleur gear shifter and it was delivered quite quickly. I have fitted it to my hybrid bike and it works fine. Would shop from bankrupt bike parts again.
I went on the website ordered new…
I went on the website ordered new handlebar grips for my granddaughter paid and then they arrived
Outstanding customer service
What an excellent company! Nothing was too much trouble and I can't recommend them enough!
Brilliant really good product
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







