When trying to obtain the loan the goal posts kept on changing, but due to my circumstances I didn't have a choice. Then when I tried to pay out the loan I had issues. I spoke with a team m... Se mer
Företaget har svarat
Ăven om vi inte verifierar specifika pĂ„stĂ„enden eftersom omdömeslĂ€mnarnas Ă„sikter Ă€r deras egna, kan vi mĂ€rka omdömen med en âverifieratââetikett ifall vi kan bekrĂ€fta att en företagsinteraktion har Ă€gt rum. LĂ€s mer
För att skydda plattformens integritet granskas bÄde verifierade och overifierade omdömen av vÄr automatiserade programvara som Àr tillgÀnglig dygnet runt. Tekniken Àr utformad för att identifiera och ta bort innehÄll som bryter mot vÄra riktlinjer, inklusive omdömen som inte Àr baserade pÄ en Àkta upplevelse. Vi Àr medvetna om att vi inte kan lÀgga mÀrke till allt. Det gÄr att flagga sÄdant som du tror att vi kan ha missat. LÀs mer
Det hÀr tycker kunderna
I've had my run ins with the company itself and have had trouble getting my concerns addressed when I needed it. I am simply leaving this review for Alana who literally made my day today. I would p... Se mer
Företaget har svarat
My name is Craig Brogden back in 2014. My wife and I had a bad credit score due to losing money in the gfc we lost everything bill fell behind and our credit score went right down in 2014 who tried to... Se mer
I have to add a review! Brilliant finance services! I have a car loan with Finance One - I am incredibly grateful for all who have assisted me - itâs an exciting time! They celebrate with you! I... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Finance One offers loans from $8000 with low rates and fast approvals. Our flexible terms of 3 to 7 years accommodate various needs, from cars to boats and more, ensuring accessible and efficient financing solutions for everyday Australians
Skrivet av företaget
Kontaktuppgifter
49 Darymple Road, 4814, Garbutt, Australien
- 1800346663
- enquiries@financeone.com.au
- financeone.com.au
3,6
Medel
900 omdömen
Ingen aktuell inbjudningshistorik
Det hÀr företaget har inte bjudit in sina kunder pÄ lÀnge. Omdömen kanske inte Àr representativa
Har besvarat 81 % av sina negativa omdömen
Svarar vanligtvis inom 1 mÄnad
SÄ anvÀnder företaget Trustpilot
Se hur deras omdömen och betyg hÀmtas, betygsÀtts och modereras.
Good communication skills
Melissa was very helpful and friendly, she gave various options which would cater best for my circumstances and lifestyle for my existing loan.
1 december 2021
Svar frÄn Finance One
Hi, thank you for your glowing review. We work to ensure we tailor our services to suit your financial needs. We're glad you're happy with our service and we could assist you with your loan. We will pass your review onto Melissa, thank you for being our valuable customer and we look forward to continuing to assist you in the future.
very easy to deal with
29 november 2021
Svar frÄn Finance One
Hi, thank you for leaving us a review. We're glad you found our service easy to deal with, we work to make the loan process easy and transparent. Thank you for being our valued Finance One customer and we look forward to assisting you in the future.
Great service
29 november 2021
Svar frÄn Finance One
Hi, thank you for your 5-star review. Our team strives to ensure we offer consistent and personalised service to meet your financial situation. Thank you for taking the time to review us; we look forward to continuing to assist you in the future.
Svar frÄn Finance One
Hi, thank you for taking the time to review us. We do work to make our processes easy and as frictionless as possible. Thank you for taking the time to review us; we look forward to continuing to assist you in the future.
Svar frÄn Finance One
Hi, thank you for your review. We are glad we could assist you with no issues and complications. We will be sure to pass your review on to the team. Thank you for being our valued Finance One customer and we look forward to assisting you in the future.
Absolutely phenomenal service!
Absolutely phenomenal service!! So happy with all of the help and support!!
20 november 2021
Svar frÄn Finance One
Hi Tilly, thank you for your amazing review! The team is stoked to read your review, this is exactly what we strive to achieve every day. To assist you and help you throughout the process and make it as stress-free as possible. Thank you for being our valued Finance One customer and we look forward to continuing to assist you in the future.
Always a pleasure dealing with financeâŠ
Always a pleasure dealing with finance one. They are super understand and their customer service is of an extremely high level.
17 november 2021
Svar frÄn Finance One
Hi Elise, thank you for your review. We indeed take the time to understand your situation and offer you assistance to suit your needs. We are delighted to know that you were happy with our service, we look forward to continuing to assist you in the future.
Great service A1 support
11 november 2021
Svar frÄn Finance One
Hi Ryan, thank you for taking the time to review us. We are delighted to hear that you were happy with our service and support. Thank you for being our valued customer and we look forward to continuing to assist you in the future.
They are great to deal with alwaysâŠ
They are great to deal with always helpful and understanding and works with you to resolve a issue
11 november 2021
Svar frÄn Finance One
Hi, thank you for your 5-star review. We are so glad you found our service helpful and understanding. We indeed work with you to help you resolve issues. We take pride in our flexible and personalised approach to lending. Thank you for being our valued Finance One customer and we will continue to assist you in the future.
Always the most understandingâŠ
Always the most understanding representatives when being unable to keep up with payments. Provided great solutions.
10 november 2021
Svar frÄn Finance One
Hi, thank you for your lovely review. We at Finance One understand that road to finance is not an easy one. We ensure we accommodate your ever-changing financial situation. Thank you for being our valued Finance One; we look forward to continuing to assist you in the future.
Svar frÄn Finance One
Hi, thank you for your review. We work to offer quick, efficient service all while assisting you in a personalised manner. Thank you for being our valued customer and we look forward to continuing to assist you in the future.
Svar frÄn Finance One
Hi thank you for taking the time to review us. We at Finance One strive to offer helpful and personalised service in a professional and friendly manner. Thank you for being our valued Finance One customer and we look forward to continuing to assist you in the future.
Perfect!
Amazing fast, efficient and most importantly FRIENDLY service! Sheree was second to none - AMAZING!
14 oktober 2021
Svar frÄn Finance One
Hi MC, thank you for your 5-star review. Our team strives to ensure you receive second-to-none service through your journey with us. We will be sure to pass your review onto Sheree. Thank you for being our valued customer and we look forward to continuing to assist you.
I just want to say Thankyou to theâŠ
I just want to say Thankyou to the amazing chicki who changed my payments for me you were a great help
13 oktober 2021
Svar frÄn Finance One
Hi Casey, thank you for your 5-star review. We are glad our team could assist you, we take a personalised approach to lending and in our assistance. Thank you for being our valued customer. I look forward to continuing to assist you in the future.
Hannah was amazing with helping me getâŠ
Hannah was amazing with helping me get approved for my loan the amount I needed to purchase the car I was I looking for very helpful and honest with everything couldnât have asked for more thank you
12 oktober 2021
Omdöme utan inbjudan
Svar frÄn Finance One
Hi Adrian, thank you for your kind review. We believe in assisting you with honesty, transparency and a genuine drive to make a difference. We will pass your review on to Hannah. Thank you for being our valued customer; we will continue to assist you moving forward.
Uphappy Experience
They were very friendly and helpful, but wasnât happy with the loan amount they were going to give me, especially with an interest rate of 19%! Which is ridiculous!!!
11 oktober 2021
Omdöme utan inbjudan
Svar frÄn Finance One
Hi CKP, glad that you found our service friendly and helpful. We appreciate your feedback regarding the loan amount and interest rate.
As Finance One is a risk-based lender, the lending amount and interest rates are determined by giving consideration to a number of aspects of the application and supporting information provided. Credit history, employment history, Residential history and bank statement conduct are just some of the considerations used to determine the interest rate offered.
If you need any further information or would like to discuss your concerns, we are more than happy to assist you. Please reach out to us on 1800 346 663.
Hi, my name is Deanna
Hi, due to a pay delay I made a partial payment and was able to explain when rest of payment would be made. Customer care staff are amazing and helped every step of the way. I highly recommend Finance One, they do treat you as a person and it shows in the way you're treated when you call. No question is to small, they are there for us, their customers. Thankyou Finance One.
1 oktober 2021
Svar frÄn Finance One
Hi Deanna, thank you for your lovely review. We take a personalised approach when assisting you, we believe in listening and understanding your situation and helping you get back on track with your finances. Thank you for your recommendation; be assured we will assist you throughout your journey with us.
Melissa was fantastic.
Melissa was fantastic.
Helpful and polite. Informative and was able to answer questions. Please give her a pay rise. She is wonderful â€
30 september 2021
Svar frÄn Finance One
Hi Teresa, thank you for your fantastic review. We at Finance One ensure we offer transparency in our service and answer all of your questions at every step of the process. Melissa will be delighted to read your review, thank you for being our valued customer; we look forward to continuing to assist you in the future.
Always helpful and understanding ofâŠ
Always helpful and understanding of changing circumstances! Thanks!
29 september 2021
Svar frÄn Finance One
Hi, thank you for your 5-star review. We know that one size doesn't fit all; we consider your ever-changing condition to better assist you. Thank you for being our valued Finance One customer and we look forward to continuing to assist you in the future.
I have really been struggling throughâŠ
I have really been struggling through this lockdown, your wonderful staff member had me at ease and was so empathetic she brought me to tears. Just wonderful.thank you
22 september 2021
Svar frÄn Finance One
Hi Kim, we are so grateful we had this opportunity to help you in these trying times. We do understand the far-reaching effects lockdown has had on finances. We are delighted we could put you at ease; be assured we will continue to do so in the future. I'll be sure to pass your review onto the team and thank you for your genuine review.
Detta Àr Trustpilot
Vem som helst fÄr skriva ett omdöme pÄ Trustpilot. Den som skriver ett omdöme Àger sitt omdöme och detta innebÀr att personen i frÄga kan redigera eller ta bort sitt omdöme nÀr som helst. Omdömen finns kvar pÄ Trustpilot sÄlÀnge omdömeslÀmnarens konto Àr aktivt.
Vi skyddar vÄr plattform med hjÀlp av dedikerade medarbetare och smart teknologi. LÀs mer om hur vi bekÀmpar falska omdömen.
LÀs mer om omdömesprocessen pÄ Trustpilot.
HÀr Àr 8 tips pÄ hur man kan skriva omdömen pÄ bÀsta sÀtt.
Verifieringen hjÀlper till att sÀkerstÀlla att det Àr riktiga mÀnniskor som skriver omdömena som du lÀser pÄ Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan pÄverka företagets TrustScore. Detta strider mot vÄra riktlinjer.