I ended up not getting an Ext. Warranty at the time being, therefore I cannot speak about the product. I will however speak about the quality of service. Fenix Protect has a great customer service. I... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I would give them 0 stars if I could. Tried to cancel a warranty and I already knew it was going to be a nightmare. I was put on hold multiple times and passed around to four different “reps.” The “re... Se mer
The person we talked to told us what we needed to know to be able to get help with our Toyota 4Runner in the future if we need any car repairs. He answered questions we had where we could take our veh... Se mer
Extremely deceptive and pressured marketing in the form of a “final notice” letter. I was not fooled, but someone would be. It’s disgusting, immoral, and completely unacceptable.
Företagsinformation
Informationen kommer från olika externa källor
Vehicle Service Contract Provider
Kontaktuppgifter
15510 Wright Brothers Drive , 75001, Addison, USA
- 800-293-5813
- veronica.alberternst@fenixprotect.com
- fenixprotect.com
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 55 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I called and was advised I wasn’t…
I called and was advised I wasn’t activated when YALLL TOOOK MY MONEY ON 11/18 and the activation team is no help and the customer service saying I have to make a payment again?!?! No one is giving me answers as to why I got charged 11/18 and honestly already a bad experience and I do not like this at all and not satisfied at all.

Svar från Fenix Protect
FRAUDSTERS BEWARE
Firstly Shame on you for stealing hard owned money of people. This is a fraudulent company which gathers your information from various sources in case you have recently purchased a used car and baits you through a fake letter creating this sort of urgency that you need activate the warranty as soon as possible. They dont give you any receipt or acknowledgements of any products they sell through an email, even after cancellation they dont process any refund nor send an email receipt of cancellation. I am even surprised to see any 3+ ratings here , definitely they purchased them
Please cancel and refund my money
Please cancel and refund my money. I have been deceived and misled by your company.

Svar från Fenix Protect
I want to cancel this BULLSHIT
I want to cancel this BULLSHIT. Yous scammed me for a warranty I didnt Even need. I will Be on the phone with Law Enforcement tomorrow morning

Svar från Fenix Protect
The agent was very helpful and help me…
The agent was very helpful and help me out a lot with my plan he was very nice and helpful
Excellent service
Excellent service, very attentive staff and very comprehensive coverage.
becare full with this people they are…
becare full with this people they are scamming

Svar från Fenix Protect
Scam-third party
Pretended to be affiliated with my car dealership and tricked me into thinking this was the same warranty I had with dealership. I had one agent hang up on me when I stated that they had been deceptive.
He was very fast and sufficient putting…
He was very fast and sufficient putting my file together. Thank you.
I received important and valuable…
I received important and valuable information about benefits
Abi was very knowledgeable
Abi was very knowledgeable, patient and took care of all my needs
They repaired my car very professional
They repaired my car very professional. Thank you!
We recently bought a new car and got…
We recently bought a new car and got coverage on that car and then I received a letter saying I need to activate it and we thought it was the coverage for the car that we had already paid for and it wasn’t It was a third-party, but they lead us to believe that they were part of our protection that we had already paid for. Instead of just asking if we had protection on the car already. So when I went to cancel it eventually after trying to get me to continue to keep the coverage after already had coverage originally from my dealer they kept going on and on and finally they canceled so waiting to see if I’ll get my money back that I put down so they definitely say things that you want to hear. Never got to use the service so not sure if that would’ve been beneficial or not, but just didn’t like them not being honest in the beginning.

Svar från Fenix Protect
Great customer service and everything…
Great customer service and everything was quick and easy
I liked the person that I dealt with…
I liked the person that I dealt with very much. She was well qualified for her position. Fast to answer questions and very informed about all aspects regarding the requirements of mine and Fenix Protect.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







