Fenix Protect Omdömen 

La persona hablo muy rapido y no se comunico de manera adecuada estoy insatisfecho, no necesito sus servicios

My experience was easier than expected. The mannerism and knowledge was on point. I have nothing bad to say of the person that handled this experience.

Thanks for your support

Really really helpful team over there, I just wanted to share my gratitude for this company and say that they really took care of me especially the agent Austin I spoke with on the phone he was very friendly and helped me with every single question I had 10 out of 10 would recommend!

Predatory.

Background: We received a letter from Fenix sent to our home address.

This company’s marketing is predatory. They send marketing mail via USPS deliberately written to give the impression the letter is sent from the mortgage company and stated to give a scary sense of urgency that preys on consumers.

The mortgage company is named at least twice, including prominently in the header, giving the recipient a clear suggestion the letter is being sent from the mortgage company.

Fenix is mentioned only once at the very bottom and in smaller font.

The format and font of the addressee in the header is also made to look like an official government or legal document.

This company and the people behind it are fraudsters. If they provided legit products or services they wouldn’t need to resort to such manipulation

I was frauded by you all I want my money refunded or I will contact the police.

They sent me a letter about home warranty that was clearly explicitly designed to trick a homeowner into think it was a legal requirement associated with their mortgage and could result in significant issues if a policy wasn’t in place. It was also designed to look like it was from the lender.

I already had a warranty for my car and when I receive the letter to my mail from you guys I that it was MY warranty, I did call immediately English is my second language but the Spanish line was to busy, at the end of the day, I ended up paying two deposits because I thought it was my warranty and it was expired, i did say all this info in the call. I will say I get scam will that letter.

Everything went great professional and pleasant

The representative was very nice, polite, courteous, answer all questions about the insurance policy coverage.

They sent letters to make you feel you have to immediately contact them making you believe that you are missing something or you own something.

His advertising it's deceptive

My experience was great bc the people and manager helped me out so genuinely nicely and answered all my questions and made me understand better what was even happening. I think her name was Lo and she was great and very knowledgeable and the first person I talked to was helpful as well!!!

The professionalism and a great information they gave me for my new vehicle

The repercentive was very helpful. And percised.

I think for the price we have to pay for deductibles and monthly payments it should pay for everything, its just to expensive for cars, houses, insurance, warranties and anything else I forgot to mention, they should go back to the old cars before everything went electrical!

The man I talked to knew what he was doing and he helped me.

J.T. made me feel like he cared about me and my needs rather than simply trying to sell me a plan. He provided excellent customer service.

I purchased a NEW 2026 vehicle which has an EXTENDED warranty 'baked' into my deal. Also, the vehicle has a FACTORY 10yr/100,000 Mile power train warranty. I keep getting letters from Fenix Protect (although nothing in the mailing has their name or address/only a phone # , very suspicious). The letter states that you MUST call to keep your FACTORY WARRANTY in effect!!! It's a lie, but I did call to find out who these people are & to get off the mailing list. Found the address on line. I suggest you forget about Fenix Protect - I'll be calling the dealer to find out how they got my information which I signed NOT TO SHARE.