I ordered an AC Milan jersey, but I never received it. Customer service doesn't help me via e-mail, even though I sent multible messages. I would not recommend ordering at FC Retro from the Netherland... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered 2 Netherlands 88 shirts with custom printing and they are brilliant! The shirts arrived just 8 days after placing the order, much quicker than the estimated shipping times. A special s... Se mer
If I could give zero, I would. Absolutely awful company. Ordered a Custom Print "R CARLOS 6" Brazil jersey as a Santa present for my 8 year old. It took an age to arrive, and they ultimately sent m... Se mer
I ordered 2 of the Maradonna Argentina 86 kits for my nephews at Christmas, there was a delay in placing the order and receiving the kits, which meant they didnt arrive in time for the big day, but ad... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Nostalgia Unleashed... Wear Your Football Memories! At FC Retro, we are more than just a retailer, we are custodians of football's rich history and a gateway to reliving the magic of yesteryears. Founded by a passionate team of football aficionados, our journey began with a simple yet profound mission: to connect fans with the timeless allure of classic football shirts.
Kontaktuppgifter
Storbritannien
- support@fcretro.co.uk
- fcretro.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 60 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
DO NOT USE THIS COMPANY
DO NOT USE THIS COMPANY. It is NOT bases in the UK like they claim. I have waited over a month for the shirt which is fake. I am in the process of getting my money back from my credit card company.
Excellent
If you want a classic shirt that brings back amazing memories this is the place! This company is brilliant and I highly recommend them. Great quality shirts, brilliant range and fab customer service!
10/10
Bei Tinyvo stimmt einfach das Gesamtpaket: Service, Design, Produkte. Ich nutze den TinyBeam regelmäßig im Büro und privat – top Bild.
The after sale service is amazing
The after sale service is amazing. They respond quickly and understand and accommodate all requests whenever possible. I have ordered Germany jersey of 1990 to my son as my dad did to me in 1990. By mistake I forgot to write his name on custom printing so it came with MATTHAUS name in the back. So I contacted them and they very kindly agreed to send a new one with the printed name and very kindly agreed to keep the original one and not to return it.
Thanks FC Retro for the great service.
Brilliant Shirt!
I absolutely love the Italy shirt I bought from this site! The quality is excellent and it brings back great memories! Highly recommend
Don’t buy from them.
The shirts they sent me don’t fit right, and the logo’s are misplaced. I’ve already been in contact with their customer service, they say they can’t help my any further, and now they just don’t answer my mails anymore. I’ve never done a bad review before, but they just leave me no choice… What a bad experience.

Svar från FC Retro
Scam and fake
I ordered a t-shirt on May 6th and have still not received it.
On May 12th, I received an email saying that my order had been shipped, but no tracking ID was provided.
On May 15th, I was sent a tracking ID linked to a fake website that resembles Postnl.nl, where I could enter the fake tracking number and see that my package had supposedly been shipped.
The tracking ID I received does not work on the official Postnl.nl website.
I then contacted FC Retro by email and received a standard reply stating that they do not respond to inquiries regarding shipments.
At this point, I no longer expect to receive my order.
A chargeback is now being filed with my bank.

Svar från FC Retro
I ordered a kit for my son and he’s…
I ordered a kit for my son and he’s chuffed to bits with it! I contacted them straight after placing my order as I forgot to add the custom printing. They replied quickly and were very accommodating, resolving my error and ensuring my son got the perfect kit. 10/10!

Svar från FC Retro
I ordered a shirt with Ronaldo from…
I ordered a shirt with Ronaldo from Inter. It was delivered a little after the estimated time, took about a month. But the shirt is not original; all patches etc. look like it is Nike, but the quality of the fabric and seams is lousy; also bought in size L, but this must be Asian L, because this is FAR from being a normal European/American L, closer to S/M. To put it mildly disappointed with a lousy product. Giving two stars because the shirt actually arrived, which I eventually did not expect.
Can also add that this is made and shipped from China, definitely not UK as it says.
Overall amazing
Brilliant quality tops, great selection and very friendly customer service. Definitely will buy from here again.
Cuidado, no fiable!!!
Cuidado!!!
Tres semanas esperando el pedido. Me envían un correo de la empresa de transporte que entregará el pedido y compruebo con dicha empresa que no existe ese número de entrega.
Me pongo en contacto con ellos y me responden los mails diciendo q siga esperando, que mi pedido está en camino pero no me dan datos concretos de la entrega. sin explicaciones.
EDITO:
El pedido ha llegado, después de perderlo la agencia de transporte. Aunque no volveré a comprar ahí, me ha dado mala espina. No me fiaria de nuevo.
Careful ordering - limited returns and lengthy delivery
I bought a jersey for my son’s birthday. Accidentally clicked on a different player’s name and when it arrived, and I noticed, I asked if I could return for the correct name.
Answer: No, we do not accept any returns if a jersey has a player’s name or number. Thing is, all adult jerseys have names and numbers. Anyway, it took 3 weeks to arrive and they just point you to the small print with regard to not accepting returns.
I’ve bought two jerseys previously from them and would have bought more, albeit the lengthy delivery.
Be careful when ordering as returns are not possible! I won’t be back.

Svar från FC Retro
I would give this 0 stars if I could
I would give this 0 stars if I could, this site is a scam. They made me wait for my shirt for 2 months and when I asked them about it they told me that my package had been lost. Complete scam I’ve never had an experience like this ever.

Svar från FC Retro
Very low quality product
The shirt arrived after about 2,5 weeks. Had frayed sleeves and after trying it on I had an allergic reaction to it. I washed it and the Logo came off. Lowest quality stuff you can imagine. Never buying again.

Svar från FC Retro
Ronaldo Barcelona retro shirt…
Ordered a Ronaldo Barcelona retro shirt in XL, what turned up was a medium, on a diet.. it's tiny, and wonky, contacted customer service who won't entertain the refund due to it being customised, which it isn't, it's available on the site to order like that, so not customised in any way shape or form. Not one thing about the experience that was good, look elsewhere if I was you, for the money charged,also not sure what review site they are using on the site but it doesn't reflect any score or reviews on this or any other site I've checked really really poor all over

Svar från FC Retro
DO NOT BUY
DO NOT BUY – Feels like a scam
I ordered two Ronaldo Brazil shirts from Retro FC almost two months ago. The company claims they shipped the order, but it never arrived. After many weeks of waiting, I contacted them to request a refund since the shirts were meant to be a gift — and at this point, they were no longer useful.
Instead of offering a solution, they claimed to have re-sent the package (which I never received either) and refused a refund, arguing the shirts were “personalized.” This is simply untrue — the shirts were not personalized.
To make things worse, the tracking code they provided for the second shipment doesn’t exist. No updates, no trace of the parcel — nothing.
This entire experience feels deliberately dishonest. I’m not the only one — after checking other reviews, it’s clear that many people have had similar issues with orders that never arrived, fake tracking numbers, and no real customer support.
Save yourself the headache and avoid Retro FC at all costs.

Svar från FC Retro
Great service, but long shipping
The place is great at contacting back, great service. Just a long shipping and difficult to know when the package has arrived. But good quality on the shirt. Will buy there again

Svar från FC Retro
Jerseys are top class
Jerseys are top class. We ordered an Argentina with Maradona 10 plus a Zidane French Jersey with 10, both came with shorts which are also very good quality. Yes the delivery took a while but worth the wait. Will definitely be ordering again.

Svar från FC Retro
I almost ordered a Ronaldo Brazil shirt…
I almost ordered a Ronaldo Brazil shirt and saw now the reviews written. I guess the whole staff is coming from china and of course its fake shit.
So i decided not to order from this page.
Ha ha

Svar från FC Retro
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