I ordered an AC Milan jersey, but I never received it. Customer service doesn't help me via e-mail, even though I sent multible messages. I would not recommend ordering at FC Retro from the Netherland... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered 2 Netherlands 88 shirts with custom printing and they are brilliant! The shirts arrived just 8 days after placing the order, much quicker than the estimated shipping times. A special s... Se mer
If I could give zero, I would. Absolutely awful company. Ordered a Custom Print "R CARLOS 6" Brazil jersey as a Santa present for my 8 year old. It took an age to arrive, and they ultimately sent m... Se mer
I ordered 2 of the Maradonna Argentina 86 kits for my nephews at Christmas, there was a delay in placing the order and receiving the kits, which meant they didnt arrive in time for the big day, but ad... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Nostalgia Unleashed... Wear Your Football Memories! At FC Retro, we are more than just a retailer, we are custodians of football's rich history and a gateway to reliving the magic of yesteryears. Founded by a passionate team of football aficionados, our journey began with a simple yet profound mission: to connect fans with the timeless allure of classic football shirts.
Kontaktuppgifter
Storbritannien
- support@fcretro.co.uk
- fcretro.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 60 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Delayed/dissapeared
After one month waiting for the jersey, the only answer i get is not to contact them and a copy paste of their shipment FAQ with the time frames (that they have widely surpassed) The shipping company informs me that the merchandise is yet to be handed by FC Retro, so it is not even on transit.
FC Retro seems to be a shady company.

Svar från FC Retro
Ordered a brazil rivaldo shirt
Ordered a brazil rivaldo shirt, it took 20 days but came as expected. I assume its from somewhere in Asia as the shirt was made in Thailand. Shirt is very good and is exactly what i ordered. Size is good too and fits true to size. Logos are excellent, will order again 10/10 A+
Top took a while to come was worried…
Top took a while to come was worried that it wouldn’t they told me it would but can’t complain got the top and is good quality
FC Retro Jersey
Well I bought a 96/97 Maldini Jersey and a 06/07 Kaká Jersey, I love the feeling of them, and will absolutely buy from them again, though it did take 1-2 Days more than what the expected shipping times are.
Shocking
Shocking. It’s been almost a month now since I ordered My Brazil Ronaldo shirt and still haven’t received it I live in the Uk yet it still took 10 days to dispatch it even though it says 2-5, as well as it’s been around another 10 days from when it got dispatched and Royal mail still hasn’t received it. Really disappointing

Svar från FC Retro
Very helpful customer service
Very helpful customer service. Understanding when I needed to return a jersey after not wearing it.
Attention arnaque
Attention arnaque ! Je n’ai jamais reçu ma commande ! Bien évidemment j’ai été prélevé ! A fuir !!
1998 Holland Jersey
Quality was excellent, accurate to sizing, badges were really good. Shipping was slow but worth the wait.
Great customer service
Great customer service, i ordered a jersey and it was too small I was very well assisted on exchanging this for a bigger size. Nice jerseys too, good quality.
Sent from outside EU, so extremely slow and extra fees
I havent recieved my t-shirt jet, so cant really tell about the quality.
But I have waited for 1 month now. And today I recieved a bill / customs duty: I have to pay more than 33% on top of what I have allready paid for the t-shirt, almost all of it is fee.
I feel so sorry for the Brits, but Im not gonna buy anything from GB again.
Stupid tuition for something i ought to know

Svar från FC Retro
Printing Error, dos not look like the one on website
Hello Fc retro. I just recieved my package of two footballs tees.
The Retro Real Betis Shirt 1995-97 Home, wich is in a really nice quality. 5 out of 5 stars for that shirt.
and i recieved a
Retro Juventus Shirt 1996-97 Home. However, this Shirt isnt in a very good qaulity and you guys made a printing error. It does not look like the one on your website. It has an italian logo underneath the two starts, and a dart looking cirkle in green, white and red under the kappa logo. I am not satisfied with this error as it dosent look very nice. I would like to get at refund on The juventus shirt.

Svar från FC Retro
Customer service was on point
Customer service was on point. As everyone knows, the relationship you have with each individual customer is what drives loyalty. The guys have been super helpful and speedy in their response to my questions. Great garms too - thanks guys
Poor quality and horrible customer…
Poor quality and horrible customer service.
I bought a Real Betis jersey, which took 2,5 weeks to arrive. After one wash, the print came off and their customer service refused me a refund or another solution.
Buy your jersey elsewhere!

Svar från FC Retro
STAY AWAY SCAM SITE
STAY AWAY SCAM SITE. If I knew this was a Chinese site I'd never had ordered. Of course jersey is too small. These little people don't understand what a 2xl is. Also the number and lettering are wrong. The worst 50 euro I've ever spent. DO NOT BUY FROM THESE SCAMMERS

Svar från FC Retro
Perfect
I ordered from abroad (Germany). They were on time, the customer service is super quick to respond. I would definitely recommend.
Great customer service
Great customer service, the product arrived on time just as planned and communicated on the website (just on time for a birthday present). The quality seems very good (although this shall be measured with time and washings), at least my birthday boy seems very happy about it!!
On time
Had a event coming up so i wanted to look properly, and lets just say i wasn’t sure if the shirts we’re going to get here on time, as an impatient person i panic and the team reassures me that everything is going to be okay. And they came right on time. Once again thank you to the Team at FC retro for your patience and the shirts are amazing!
Got the Argentina 86 shirt
Got the Argentina 86 shirt. Beat version I’ve ever seen. It’s class. Good customer service too when I had a question about the delivery too. Highly recommend.
Great serivce
Great communication, everything went smoothly, I was a bit worried, because my package was delivered after 3 weeks, but i understand, because it was delivered to poland. Shirt quality is great, gonna shop there again (Liverpool shirt would be a nice addition)
Good communication
Good communication, honest trade, everything what I ordered arrived to me. Thank you.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
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