I collected my order from Fat Face and the service was very quick and convenient. The girl on the desk very kindly took my items out of the packaging and offered to recycle it for me whilst I tried on... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Well, it started off badly. I ordered the beautiful blue long sleeve, lightweight top for my daughter with a next day delivery. She admired mine and was going away. No fault of Fat Face but was delive... Se mer
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Great customer service in the store at York, enough input from staff without them getting under your feet. Great fit and quality of the merchandise.
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I normally like Fatface. However, recently I bought a sweater (Ali Natural Argyle Knitted Jumper) for £59 which turns out to be uncomfortable and not warm. Based on reviews published reviews I was... Se mer
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Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
28/29 1/3 High Ousegate, Nessgate, YO1 8RX, York, North Yorkshire, Storbritannien
- 01904 635788
4,5
Utmärkt
318 omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
I am very pleased with my teal linen…
I am very pleased with my teal linen trousers and tee shirt ! They also were delivered very quickly ! Thanks so much ! Janice Sharp !
4 maj 2026
Svar från FatFace - YORK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
A convenient and friendly experience
I collected my order from Fat Face and the service was very quick and convenient. The girl on the desk very kindly took my items out of the packaging and offered to recycle it for me whilst I tried on the clothes to check they fitted. A friendly, helpful service that made my shopping experience quick and easy.
1 maj 2026
Svar från FatFace - YORK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Helpful friendly staff
30 april 2026
Svar från FatFace - YORK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The staff are friendly and helpful and…
The staff are friendly and helpful and honest!!
29 april 2026
Svar från FatFace - YORK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar från FatFace - YORK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great customer service in the store at…
Great customer service in the store at York, enough input from staff without them getting under your feet. Great fit and quality of the merchandise.
26 april 2026
Svar från FatFace - YORK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Happy experience in Shop in York bought…Fatface top store
Happy experience in Shop in York bought a new top . Nice pleasant service all with a smile.well done and thank you.
25 april 2026
Svar från FatFace - YORK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Online order for click and collect was…
Online order for click and collect was very efficient! Staff pleasant-all together a good experience.
24 april 2026
Svar från FatFace - YORK 2
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Love this, more like this please…
I ordered this dress in rust having bought the teal blue version last year. It’s flattering, very comfortable and easy to wear and can be dressed up or down, I love it as a wardrobe staple. It is half linen without the creases and it hangs well. Generous fit, I went down a size. The colour is more dusky pink than rust but still love it.
22 april 2026
Svar från FatFace - YORK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Deliverie not received.
Well, it started off badly. I ordered the beautiful blue long sleeve, lightweight top for my daughter with a next day delivery. She admired mine and was going away. No fault of Fat Face but was delivered to the wrong address. I had a call the following day from my complaint and the following day received my order. A truly rapid response! Thank you. Would recommend. Beautiful quality and great service. Thank you.
21 april 2026
Svar från FatFace - YORK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar från FatFace - YORK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar från FatFace - YORK 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Quality garment
12 december 2025
Svar från FatFace - YORK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar från FatFace - YORK 2
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
They are just great
They are just great! No issues no problems great after service.
Good quality things that last.
20 februari 2026
Svar från FatFace - YORK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Jean épais désagréable sur la peau.
15 februari 2026
Svar från FatFace - YORK 2
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Good customer service on the phone
Good customer service on the phone. Very helpful staff.
11 februari 2026
Svar från FatFace - YORK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Customer Service
Associate do not seem to be interested in the customers. They were just talking to each other.
11 februari 2026
Svar från FatFace - YORK 2
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Uncomfortable & could not leave review on respective product page
I normally like Fatface. However, recently I bought a sweater (Ali Natural Argyle Knitted Jumper) for £59 which turns out to be uncomfortable and not warm.
Based on reviews published reviews I was expecting it to be soft, but it turns out to be too itchy even when washing with extra softener etc. Also, it's bulky and still not warm. I will sadly be putting this one into a charity bag.
I couldn't leave a review on the Fatface website, which I thought was a bit unfair though could be my system settings, hence sharing my experience here.
7 februari 2026
Omdöme utan inbjudan
Svar från FatFace - YORK 2
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
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