Very helpful in finding the dress size I wanted from another shop. Professional friendly & I will continue to shop in fat face because of this.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Would have given five stars but was frustrated with delivery information. Having chosen delivery date I arranged my weekend around going to collect it. I fully expected an email to say it was ready. I... Se mer
Företaget har svarat
It was actually returning them, I needed the short, unfortunately I couldn’t find them in store, but the gentleman at the Woking store was so helpful and looked for me. He also did the refund so fast... Se mer
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Bought 3 dresses, one in store and two online, for my wife and under her direction. Lovely friendly service and advice, as always, in the Woking store and online package received in a couple of days.... Se mer
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Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
28 The Peacocks Shopping Centre, GU21 6GD, Woking, Surrey, Storbritannien
- 01483 715251
4,8
Utmärkt
87 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fat Face Always Good . Online shopping is a breeze returns are…
Online shopping is a breeze returns are refunded promptly.
Store staff in Woking Branch are friendly
helpful.
20 augusti 2022
Svar från FatFace - WOKING
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Excellent customer service.
Excellent customer service. Always friendly and helpful. Thanks for sorting my multiple orders
5 augusti 2022
Svar från FatFace - WOKING
Good morning,
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Corey Linear bloom dress - fabulous
Bought the Corey Linear bloom dress, lovely quality and fits like a dream (especially for a larger bust). Loved it so much bought the linen blend in black. Washes well. Great service in the Woking branch always friendly & helpful.
28 juli 2022
Svar från FatFace - WOKING
Hi Lisa. Thanks for the five stars and the kind words for the Woking branch. Glad you like the dresses you have bought from us. PW
Svar från FatFace - WOKING
Hello Chris
Thank you for taking the time to leave your feedback.
We are pleased to hear you are happy with FatFace and love our range.
Have a great day! TG
Svar från FatFace - WOKING
Good afternoon,
I am so happy to read what a positive experience you had in the Woking store. I will be sure to pass this on to the wonderful team.
Take care DW
Svar från FatFace - WOKING
Good afternoon Chris!
I am so happy to read what a positive experience you had in the Woking store. I will be sure to pass this on to the wonderful team.
Have a lovely afternoon DW
Svar från FatFace - WOKING
Hi Lesley, Thank you for your review, I am so pleased to hear that you love your recent order and you had a fantastic service! This is wonderful. Take care, LE
Lovely staff so professional
29 april 2022
Omdöme utan inbjudan
Svar från FatFace - WOKING
Hi Christine.
Thank you for leaving us this review about your Woking shopping experience, it's great reading such positive comments about the service you received.
Have a good day! JB
Svar från FatFace - WOKING
Good Morning Dilraj,
Thank you for your review. Happy to hear you found our product and service great! Take care -KC
Svar från FatFace - WOKING
Hello Caren,
Thank you for your review.
I am so pleased that you have had a great experience whilst shopping in our Woking store. We hope to welcome you back again soon.
Have a great day!
Take care, CT
Friendly and helpful
27 februari 2022
Svar från FatFace - WOKING
Good Morning Sarah, Thank you for the great review. Take care, LM
Great service at Fatface today as…
Great service at Fatface today as always. Staff are very friendly and helpful. Georgina served me today and I very much enjoyed talking to her. The Woking store has great staff and it's always a delight to visit.
21 februari 2022
Omdöme utan inbjudan
Svar från FatFace - WOKING
Hello Jill, Thank you for leaving us this 5* review about your instore shopping experience, it's great reading such lovley comments about the service you receive from our staff in the Woking store. I shall pass on your feedback them.Take care, LM
Incredible Customer Service ⭐️
I was so touched by the incredible service by the lovely Sarah Fryer-Moule at the Woking branch of FatFace. Truly she made my Christmas 🎄. Nothing was too much trouble for Sarah. I will remember her every time I look at my gorgeous jumper! Thank you Sarah!
28 december 2021
Omdöme utan inbjudan
Svar från FatFace - WOKING
Hi Petal, thank you for giving the Woking store a 5 star review! - CP
Fantastic as always
6 december 2021
Svar från FatFace - WOKING
Hi Sarah,
Thank you for your 5* review.
I am so glad to hear that you are enjoying your shopping experience with us. We hope you enjoy your new purchase.
Have a great day!
Thanks again, JH
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