Very helpful in finding the dress size I wanted from another shop. Professional friendly & I will continue to shop in fat face because of this.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Would have given five stars but was frustrated with delivery information. Having chosen delivery date I arranged my weekend around going to collect it. I fully expected an email to say it was ready. I... Se mer
Företaget har svarat
It was actually returning them, I needed the short, unfortunately I couldn’t find them in store, but the gentleman at the Woking store was so helpful and looked for me. He also did the refund so fast... Se mer
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Bought 3 dresses, one in store and two online, for my wife and under her direction. Lovely friendly service and advice, as always, in the Woking store and online package received in a couple of days.... Se mer
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Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
28 The Peacocks Shopping Centre, GU21 6GD, Woking, Surrey, Storbritannien
- 01483 715251
4,8
Utmärkt
87 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från FatFace - WOKING
Good afternoon, Pamela.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments. We look forward to you shopping with us again soon at our Woking store.
Take care, JB
Fast friendly service
Fast friendly service.
Went in to collect an order and make a purchase. All easy. Will return as love their quality clothes for all the family.
4 september 2023
Svar från FatFace - WOKING
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Great sale and staff
Went to collect an online order for my grandchildren. Great sale so bought a dress which I love! Helpful staff too.
28 augusti 2023
Svar från FatFace - WOKING
Good afternoon, FatFace customer
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Woking store.
Take care, JB
Helpful staff…
Staff at local branch of shop very helpful and directed me to online sale to find right size of footwear which they did not have in stock.
Item delivered within the week of ordering
16 augusti 2023
Svar från FatFace - WOKING
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
Svar från FatFace - WOKING
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! - RS
Svar från FatFace - WOKING
Good Morning Kat,
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! - JW
Svar från FatFace - WOKING
Good Morning Debbie,
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend - JW
Great range
Came quickly. Great range and available sizes. Good quality clothing. Easy returns.
10 juli 2023
Svar från FatFace - WOKING
Thank you for taking the time to leave a 5* review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you love your new items! Take care – LB
Friendly young lady
Friendly young lady, efficient and explained what she was doing for the return and why…really lovely to experience such a switched on young lady
3 juni 2023
Svar från FatFace - WOKING
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Good quality clothes
Good quality clothes, good service, specially in Woking shop ,staff so good actually please to sell you goods, nothing too much trouble ,care about customers, rare thing these days
21 maj 2023
Svar från FatFace - WOKING
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Svar från FatFace - WOKING
Hi Ken
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Fat Face clothing is great quality and…
Fat Face clothing is great quality and the fit is good, also offers a short length which is helpful. I find the staff are always so helpful and friendly, I really enjoy the whole shopping experience and am a massive fan of this brand.
27 april 2023
Svar från FatFace - WOKING
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Ordered online and was delivered to…
Ordered online and was delivered to store within two working days which enabled me to go and collect in my own time. Nice and easy
ps and whilst I was in store I bought some more items
30 april 2023
Svar från FatFace - WOKING
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Svar från FatFace - WOKING
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Woking shopping
I have bought many items in the Woking store over the last year. The staff are really kind & helpful & the shop is well laid out. The racks are kept tidy & in size order which makes shopping easier.
16 april 2023
Svar från FatFace - WOKING
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Take care, EP
Visited Woking branch today
Visited Woking branch today. Extremely pleasant person named Sharon. Very friendly and helpful. An asset to your company.
8 februari 2023
Omdöme utan inbjudan
Svar från FatFace - WOKING
Thank you so much for this review. We are pleased to hear that you are happy with your shopping experience with us. We will share your comments with our wonderful team in store - RS
Clothes look great and are great value…
Clothes look great and are great value for money, I love the shop in Woking.
10 oktober 2022
Svar från FatFace - WOKING
Good afternoon, Caroline
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Woking store.
Take care, JB
My local Fst Face in Woking is the…
My local Fst Face in Woking is the best. The manager has great staff and she herself is always pleasant, helpful and professional. I love going even if its just for a browse to get ideas. I am 82 and I always find what I want. I’ve been a Fat Face shopper since the late ‘90s so - says it all really!!
22 oktober 2022
Svar från FatFace - WOKING
Good afternoon, Jan
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received.
We look forward to you shopping with us again soon at our Woking store.
Take care, JB
Staff are so friendly and helpful.
6 september 2022
Svar från FatFace - WOKING
Hello Nirmala,
Thank you for your review.
I am so pleased to hear that you have had a great experience shopping in our Woking store.
Hope to see you again soon.
Take care, CT
Simply the best!
Had superb customer service today from Luke in the Fat Face Woking store. I bought one item & also asked if there were any other stores stocking Hamble trousers in my size. There were none. Not a problem for Luke who went above & beyond duty. Guided me thro online ordering which I'm hopeless at, ensured I also got the extra 20% discount too! Luke had the patience of a saint & sorted everything out for me. Thank you!
6 september 2022
Omdöme utan inbjudan
Svar från FatFace - WOKING
Hi Jane, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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