Charlotte, in the Cheltenham branch was so helpful today. Great customer service responding to my queries. She's a real asset to the company.
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Charlotte, in the Cheltenham branch was so helpful today. Great customer service responding to my queries. She's a real asset to the company.
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Click & Collect order - brilliantly straightforward service, lovely helpful staff upon collection. Have only dropped a star as the clothing item was very creased when I took it out of the bag to tr... Se mer
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Bought a Truro Black Hooded Jacket and Filby Navy Jacket online from FatFace.com for click & collect delivery to The Promenade Cheltenham store. Super quick delivery just 48 hours plus a lovely welcom... Se mer
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 I had originally bought an item of clothing in the Monmouth shop, which I needed to exchange for a different size. I returned the item to the Cheltenham store and although I didn't have the receipt... Se mer
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FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Unit 4 33/41 The Promenade, GL50 1LE, Cheltenham, Gloucestershire, Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
always a easy transaction from website through to delivery or collection in store. Always good quality.

Svar från FatFace - CHELTENHAM
I love the clothes always something a little different which I like. Very good Quality and reasonably priced. The staff always very friendly and helpful.

Svar från FatFace - CHELTENHAM

Svar från FatFace - CHELTENHAM
Huge thanks to Cara at the Cheltenham branch who noting my disappointment when I had returned to branch to purchase boots I had spotted in sale the previous week. She helpfully asked me to hang on for a minute and she rooted around the back and found a huge bag of said boots. Of course my size was at the bottom, but Cara found them! Woo! It would have been very easy for her to say they were no longer available and not to have bothered looking but she went above and beyond.

Svar från FatFace - CHELTENHAM
Easy to order online and click and collect. Arrived quickly. Great quality t shirt and made with ethically sourced cotton
Staff in store are exceptionally friendly and helpful. Nice shopping experience

Svar från FatFace - CHELTENHAM

Svar från FatFace - CHELTENHAM
What a great experience. Well looked after and got what I wanted. Thank you

Svar från FatFace - CHELTENHAM
Absolutely love your clothes and accessories - love your philosophy - your staff are kind, considerate, always there to help - thank you so much

Svar från FatFace - CHELTENHAM

Svar från FatFace - CHELTENHAM

Svar från FatFace - CHELTENHAM
There is always a good selection of merchandise in the shop which helps if you want to check the colour of an item you have only seen online. Service is always prompt and professional.

Svar från FatFace - CHELTENHAM
I’m done with fat face. I’ve purchased several of their stone washed straight jeans and all formed holes at the crotch and elsewhere. The “leather” labels on the rear disintegrated. They age rapidly, look papery and are generally awful. I’ve had similarly priced Levi’s that last so much longer. Their polo shirts are the same, with holes forming around their excessively large labels. They seem to change the materials they use each year, no doubt to save money. This year the pique polos seem to be thin and stretchy. Their boxers seems to have now gone the same way, with the cut changing this year.

Svar från FatFace - CHELTENHAM
 I had originally bought an item of clothing in the Monmouth shop, which I needed to exchange for a different size. I returned the item to the Cheltenham store and although I didn't have the receipt Nathan was super helpful in finding my original purchase on the system and provide the size I needed.

Svar från FatFace - CHELTENHAM
I love Fatface Clothes. I have been buying their clothes, from when they first started. Nothing has changed. Quality. Fit and style. They have a special style. For me? Their style is my style.
Customer Service is amazing. On the phones they are polite, friendly and down to earth. Always willing to help. Visiting their store? Every customer is treated in a way that is rare today, with help and politeness. Only problem? Every New Season? The new styles are so irresistible!...

Svar från FatFace - CHELTENHAM

Svar från FatFace - CHELTENHAM
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