I was looking for some new clothes after putting on weight and changing size and obviously feeling insecure. I was helped by the loveliest person, Amy. She was kind an helpful, found me two amazing... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Not recommend to work here (unless you are normal) Not a good place to work if you are autistic or have any hidden disabilities, she will treat you unfairly and is mean (in private, never shows it... Se mer
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I visited Fat Face Bath today and both Finn and Kelly were so very helpful. Finn who helped me with looking for another dress size and Kelly who was at the till when there was no internet and the till... Se mer
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Excellent website with good information re sizing . Style of clothing v suitable for all members of family and my 8 year old grandson loves the Land Rover theme! Returns easy with online home printi... Se mer
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Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
4 St Lawrence Street, SouthGate, BA1 1AN, Bath, Somerset, Storbritannien
- 01225 465752
4,7
Utmärkt
192 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Alex was quite helpfull :)
Alex was quite helpfull, fabulous service and shop!
21 juni 2025
Omdöme utan inbjudan
Svar från FatFace - BATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I love Fat face clothing
I love Fat face clothing. Such lovely patterns, colours and styles. Great fit. Looking forward to wearing my new dress for a friend's wedding!
15 juni 2025
Svar från FatFace - BATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar från FatFace - BATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ease of ordering
Ease of ordering. Notifications of when order was avalable for collection. Ease of collection
3 maj 2025
Svar från FatFace - BATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely bag
Lovely bag. Efficient process. I appreciated the reminders for to collect. Thanknyou.
7 maj 2025
Svar från FatFace - BATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar från FatFace - BATH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Svar från FatFace - BATH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Svar från FatFace - BATH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy to order online and convenient to…
Easy to order online and convenient to collect in store
15 december 2024
Svar från FatFace - BATH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent service
Had cause to contact Helpline and Bath store regarding delivery of a Christmas jumper. Most impressed when I received a telephone message to give an accurate update on the delivery date and time! Delighted with the jumper too !!
10 december 2024
Svar från FatFace - BATH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good sized handbag!
Pleased with item, a good sized stylish handbag at a reasonable price
12 december 2024
Svar från FatFace - BATH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Had great help with an exchange today
Had great help with an exchange today, at FatFace store in Bath. Special thanks to Sam and his colleague.
13 december 2024
Omdöme utan inbjudan
Svar från FatFace - BATH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
It's a Christmas gift
It's a Christmas gift - but disappointed in the ordering process. Decided not to contribute to environmental destruction by ordering online for pick-up in Bath. I was allowed to designate a day, which helped as it meant I could plan a visit. I do not live in Bath, so it would incur travel costs. Unfortunately, I only received communication on the designated day that the delivery would be delayed. I then heard NOTHING. I waited until I couldn't put off my trip to Bath any longer, and visited the store to ask if it had been delivered - they said it would be there until I received an email. On my journey home, within an hour of that conversation, I received an email saying that the item was now in store. This meant making yet another journey. What a waste. Won't try this again.
6 december 2024
Svar från FatFace - BATH
Hello there
Thank you for taking the time to leave your review.
I am sorry to hear that you have had a negative delivery experience. I will make sure that this is looked at internally.
Take care, LE
My order was delayed and I knew I…
My order was delayed and I knew I couldn't get back to Bath in the timescale. I didn't want to wait till the pick up deadline for my refund so a man in the Bath store said he'd refund me as soon as my item arrived. It arrived a week ago and still no refund. Really disappointed
16 november 2024
Svar från FatFace - BATH
Hello, thank you for taking the time to leave your review.
I am sorry to hear that this issue has not yet been resolved.
I have reached out to our Bath Store who will be in contact with you to discuss this further.
Thank you, LE
Wonderful store and staff!
Wonderful store and absolutely amazing staff! They were so patient and didn't tire of finding me other sizes. Sam especially was so attentive and helpful, he made my shopping experience in this store. Cannot recommend them enough. This has so far been the best fatface location I've been to, and I've been to quite a few.
19 oktober 2024
Omdöme utan inbjudan
Svar från FatFace - BATH
Hello Carolin
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Leo in Bath …
Leo in Bath made my first experience with Fat Face amazing. He did not give up in finding a jacket in a large size when it was not available at the Bath location. He tried several stores in places we are travelling to and found a large in Stratford for me. He’s a great kid and I would suggest a valuable employee. Thank you Leo. 🙂
1 oktober 2024
Omdöme utan inbjudan
Svar från FatFace - BATH
Hello Stephen
thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Bath store - this is great to hear. Take care, LE
Snuggly coat
Love the coat.
Great colour and very snuggly.
I like the colours of Fat Face clothes and small details like buttons on the sides of jumpers.
Clothes last too.
Staff friendly.
26 september 2024
Svar från FatFace - BATH
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great Swimwear
Bought a girls swimsuit Click & Collect it arrived very quickly and I was able to collect much sooner than I expected. The store still had a sale on so was able to find an additional swimsuit to buy as well. These swimsuits were lovely,good quality and a very good price.
7 augusti 2024
Svar från FatFace - BATH
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Svar från FatFace - BATH
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Poor service!
I ordered a hoodie 9 days ago with click and collect and I still Havnt had an email to say it’s arrived instore. Have been in touch with customer service three times who have been most unhelpful. Told me today there are no click and collect deliveries on the weekend so I would have to wait till Monday! Definitely not good enough. Won’t be ordering from FatFace again!
14 juli 2024
Svar från FatFace - BATH
Hi Julie
Thank you for taking the time to leave your review.
I can see that my colleague has emailed you this morning regarding an update to your order.
Take care, LE
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