I find the on line ordering very easy. Collecting in store is easy. I recently called the customer service number to ask about some V&A print trousers which I wanted to exchange for a smaller size,... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Quick delivery, well-made, stylish clothes and professional staff. I had to return items as they were too large and all staff I encountered in your Bath branch were friendly, helpful and polite.
Företaget har svarat
Quick delivery , good quality and nice style . Reasonable price also . Will definitely come back again and highly recommend . Than you Fatface !
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Not recommend to work here (unless you are normal) Not a good place to work if you are autistic or have any hidden disabilities, she will treat you unfairly and is mean (in private, never shows it... Se mer
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Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
4 St Lawrence Street, SouthGate, BA1 1AN, Bath, Somerset, Storbritannien
- 01225 465752
4,7
Utmärkt
189 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Goods with damaged packaging on display…
Goods with damaged packaging on display at same price as ordinary sale items-they could hardly be used as presents
3 januari 2026
Svar från FatFace - BATH
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Quality, well fitting high street clothes
It’s nice to find quality, well fitting men’s clothes on the high street. Fat Face’s sales also seem genuine and they have plenty of sizes available (not always the case in sales where the only items left are xxxxl or xxxxs. The staff could be a little bit more attentive and welcoming.
2 januari 2026
Svar från FatFace - BATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very friendly and helpful
15 december 2025
Svar från FatFace - BATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Love FatFace
Love FatFace - and especially love the fact that they have 100 cotton - more organic cotton though please. Helps the people who grow it and the planet. 💚
12 december 2025
Svar från FatFace - BATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar från FatFace - BATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Happy happy happy
All good- sale prices, people, delivery, returns! Sale prices are especially appreciated at the moment! Thank you!
27 oktober 2025
Svar från FatFace - BATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good clothing at sensible sale prices…
Good clothing at sensible sale prices with returns managed superbly by staff at the till.
27 oktober 2025
Svar från FatFace - BATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Brown suede boots
Great products.
Excellent service both online and at Bath Southgate store.
Thanks.
12 september 2025
Svar från FatFace - BATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good quality hoodie as usual free…
Good quality hoodie as usual free delivery to store all very good.
12 september 2025
Svar från FatFace - BATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent service way to order
Excellent service way to order, I did this to my local shop. Tried on my items and returned items that didn’t fit it was so easy.
8 september 2025
Svar från FatFace - BATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar från FatFace - BATH
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Really friendly staff
28 augusti 2025
Svar från FatFace - BATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
A quick visit first thing to bath store…
A quick visit first thing to bath store friendly staff, picked up t shirt I ordered online
9 augusti 2025
Svar från FatFace - BATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great staff help and service
9 juli 2025
Svar från FatFace - BATH
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Bath store - this is great to hear. Take care, CM
Tommy was an absolute star on Saturday
Tommy was an absolute star on Saturday, checking in with customers whether they had the right sizes and going to check for extra shoes out the back. He'd only been there a couple of weeks but if he didn't know an answer would go and find someone who did. Really great customer service.
5 juli 2025
Omdöme utan inbjudan
Svar från FatFace - BATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar från FatFace - BATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Not very inclusive in store
I usually absolutely adore fat face and more than half of my wardrobe is from there, but recently I went into a store with a gift voucher I received as a birthday present and couldn't find anything in my size. I spoke to a sales assistant who was less than helpful who advised me that in store sizes only go up to 18. I left feeling very disappointed and spent my voucher online, I don't feel that this is very inclusive as they had every other size in store.
23 juni 2025
Svar från FatFace - BATH
Thank you for your message. At the moment, due to space limitations in our stores, we’re only able to carry a selected range of sizes on the shop floor - typically up to a size 18. However, we do offer a wider size range online, and we’re always happy to help with ordering to store or home if that’s more convenient for you.
We know how important it is to have more inclusive sizing available in store, and this is something we’re continuously reviewing. Your feedback is really appreciated and will be shared with our team as we work to improve the experience for all our customers.
Thank you, LE
Alex was quite helpfull :)
Alex was quite helpfull, fabulous service and shop!
21 juni 2025
Omdöme utan inbjudan
Svar från FatFace - BATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I love Fat face clothing
I love Fat face clothing. Such lovely patterns, colours and styles. Great fit. Looking forward to wearing my new dress for a friend's wedding!
15 juni 2025
Svar från FatFace - BATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar från FatFace - BATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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