I had my favorite watch adjusted into a bracelet, and this was done right in front of me. The fit is now just right, and they even polished the watch before returning it to me.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
order placed on the 11th November (order number 600300509) still not received the item which has been paid for. Have e-mailed multiple times, with just one reply on the 29th November to be advised it... Se mer
Företaget har svarat
Absolutely terrible experience with this company. I ordered a coach bag back in February this year, which rather frustratingly then came down in price the very next day. I therefore ordered a secon... Se mer
Företaget har svarat
Placed an order on 31st October which has not been delivered. Advised when placing order it would arrive between 6th and 8th November and heard absolutely nothing from the delivery company. Sent Fashi... Se mer
Företaget har svarat
Företagsinformation
- Butik för modeaccessoarer
- Butik för reseffekter
- Smyckesbutik
- Butik med skinnvaror
- Skobutik
- Solglasögonbutik
Om fashionette
Skrivet av företaget
Handbags are our passion and we aspire to provide the best range of designer bags on our homepage. Here you can find all the relevant brands and collections, which are selected carefully by our style experts. We offer over 24.000 products from over 100 brands – including the most desirable luxury labels from all-over the world, many popular premium brands, as well as new designers. Whether you are searching for Michael Kors, DKNY, Liebeskind, George Gina & Lucy, Furla, Abro, Boss, Lancel, Etro or MCM – there are very few brands that you won’t find at fashionette.
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Kontaktuppgifter
Schloss Elbroich, Am Falder 4, 40589, Düsseldorf, USA
- +44 2034990541
- service@fashionette.co.uk
- fashionette.co.uk
3,1
Medel
4 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 94 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Amazing quality & products just as…
Amazing quality & products just as depicted & described. All real designer goodies.
9 oktober 2023
Excellent service.
Excellent service. Very pleased with the purchase. Will use again definitely.
6 oktober 2023
Ralph lauren bag Good communication fast delivery lovely…
Good communication fast delivery lovely bag
5 oktober 2023
Shipped with full tracking service
Shipped with full tracking service. Would highly recommend.
2 oktober 2023
Very nice good choice
2 oktober 2023
They send ripped bag from inside
1 oktober 2023
Svar från fashionette
Thank you for your feedback.
First of all we would like to apologize for the inconveniences caused.
After checking we were not able to find any correspondence on your part.
In case of a complaint/comment, we recommend sending images to our customer service in advance via service@fashionette.co.uk.
Best regards
your fashionette team
No one speaks English
No one speaks English. Ups went to wrong address with parcel. And not one person can help. I will never ever order from this site again. No matter how cheap. 😡
26 september 2023
Omdöme utan inbjudan
Svar från fashionette
Thank you for your feedback.
Our customer service is entirely able to respond in English.
Furthermore the status of your parcel was apparent in the shipping confirmation, which was sent to you.
Nevertheless our customer service has informed you via email again.
Kind regards
your fashionette team
Fab service arrived quickly well…
Fab service arrived quickly well packaged & good value
25 september 2023
Genuine Michael Kors bags
Genuine Michael Kors bags, purchased at a good price and with fast delivery.
Couldn’t ask for more. Very happy customer.
25 september 2023
Lovely purse and really fast delivery
25 september 2023
Great value for brand
Great value for brand. Super fast delivery. Highly recommended.
24 september 2023
Damaged good
Leather product that was sent was visibly scratched in two places. The product should not be allowed for sale but the company does not care.
24 september 2023
Svar från fashionette
Thank you for your feedback.
We apologize sincerely for the inconveniences caused.
This does not comply with our standard.
In case of any complaints and inquires we suggest you to contact our customer service via service@fashionette.co.uk
Kind regards
your fashionette team
Hello customer service
I have posted two proof of emails as my evident since you are quick to debunk that I have not been in contacts
Kindly see the dates and time attached below
On Wed, 20 Sept 2023, 12:57 erima irima, < wrote:
Good afternoon Fashionette
I wondering why my return is still pending
I have been trying your number with no luck
No response to my email.
Kindly ensure refund to my account
Kind regards
Customer Rebecca
On Fri, 15 Sept 2023, 11:23 erima irima, wrote:
Good morning
A quick reminder my refund is not credited to my account
On Thu, 7 Sept 2023, 14:39 fashionette | Service,wrote:
dear fashionette customer service. This is my proof , the above shows time and date, Secondly i will post more here evidence if my money is not refunded .A refund processed on the 7th September is still pending after after 18th days
I have called your number many times without response.
Hello customer service
Please where is my refund
I return the mc jacob mini snapchat silver colour bag with order number as 600297039 , the return was acknowledged as successful why is my refund still pending .
Why is customer service ignoring emails and phone calls
Why is it taking long to get refunded.
29 augusti 2023
Omdöme utan inbjudan
Svar från fashionette
We refer to our previous reply:
Thank you for your feedback.
We are sorry to hear that you are not satisfied with your return experience.
From the moment your return is registered in the parcel HUB, the refund will be initiated within 14 days to the payment method you have used for your order.
Your refund was processed already on the 7th of September 2023.
Furthermore we have not received any email on your part.
You can contact our customer service via service@fashionette.co.uk
Trustpilot is not a platform where inquiries can be processed.
Kind regards
your fashionette team
Legit seller, great selection, excellent prices!
Excellent selection of goods at competitive prices. My order arrived beautifully packaged and in super quick time. Overall a great experience. I would certainly order from this seller again.
18 september 2023
Easyeck out with efficient delivery
Easy check out with efficient delivery. Very pleased with my product and the communicate received from order to delivery.
22 september 2023
Detta är Trustpilot
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.