I had my favorite watch adjusted into a bracelet, and this was done right in front of me. The fit is now just right, and they even polished the watch before returning it to me.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
order placed on the 11th November (order number 600300509) still not received the item which has been paid for. Have e-mailed multiple times, with just one reply on the 29th November to be advised it... Se mer
Företaget har svarat
Absolutely terrible experience with this company. I ordered a coach bag back in February this year, which rather frustratingly then came down in price the very next day. I therefore ordered a secon... Se mer
Företaget har svarat
Placed an order on 31st October which has not been delivered. Advised when placing order it would arrive between 6th and 8th November and heard absolutely nothing from the delivery company. Sent Fashi... Se mer
Företaget har svarat
Företagsinformation
- Butik för modeaccessoarer
- Butik för reseffekter
- Smyckesbutik
- Butik med skinnvaror
- Skobutik
- Solglasögonbutik
Om fashionette
Skrivet av företaget
Kontaktuppgifter
Schloss Elbroich, Am Falder 4, 40589, Düsseldorf, USA
- +44 2034990541
- service@fashionette.co.uk
- fashionette.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 94 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Top quality services and products …
I received my order on time as I’ve been informed when I placed my order. Well packed to insure the product arrives in good condition. I’m very happy with all my purchases I’ve done on this company. 🌟🌟🌟🌟🌟 services.
You won’t get your item or money back!
I placed my order 1.5 weeks ago, I received an email confirmation of my order along with a tracking number with UPS. A few days passed after placing the order and I went to check the tracking but it was saying the tracking number was invalid, UPS said to speak with fashionette. I emailed them and haven’t had a response! So I called them to which I was greeted with an extremely rude women, who wasn’t interested in helping or resolving the issue at all other than telling me to email! Which I already done twice. She hang up the phone and any attempt to call again results in the same rude and unhelpful customer service.
DO NOT USE THIS COMPANY, IT IS A SCAM.
What can I say about this Company
What can I say about this Company, not a lot really apart from I placed an order around 2 weeks ago, after the order was placed we had received the tracking number however this tracking number turned out to be wrong, the first port of call was calling UPS (the courier delivering the goods) who then in turn said you will need to speak to fashionette. I called Fashionette only to be greeted by this grizzly lady who had the worst attitude I have ever witnessed in my life, it was like she dropped a £50 note and picked up a £5 note. this lady ended up cutting the phone call short on two occasions, she also shouted at me saying SEND AN EMAIL! which may I add I have done this three times and had no response. if you can avoid using this company please do so as I believe I have been scammed.
Ordered a handbag
Ordered a handbag, received confirmation email with tracking number for UPS. Tracking number for UPS is wrong, emailed customer servcioes twice and still no response 48 hours later! Made 2 phone calls, and both times the customer servcie was shocking, so rude and coudlnt help at all or give any sort of solution. Now i have no idea where my order is!
Really bad customer service
Placed an order and didn’t receive a confirmation email, so waited a couple of days then called customer services. Only to be spoken to so rudely by a lady ( wish I had got her name) who had no interest in trying to help and she promptly put the phone down on me!! First time using this company … never ever again.
Your reply is not truthful.. she never informed me that I’d put the wrong email in .. and she most certainly did put the phone down on me

Svar från fashionette
Easy ordering, well packaged, accurate delivery time
Ordered a watch from this site as it was cheaper and offered a discount on top. I was a bit concerned when I discovered the company wasn't in the UK but needn't have worried. I got an accurate delivery date after placing the order and it duly arrived on that date. Nicely packaged with return labels should anything be wrong. It was courteous to set the watch to the correct date and time ( it was an hour ahead due German time but that's forgivable!! ) I was concerned about import fees but the site did say none would be due, the package was handed over by UPS without any problem.
New to Fashionette - very happy shopper
I am very happy with my first Fashionette purchasing experience. I found the shoes I was looking for at a great price and with prompt delivery. Fashionette will definitely be my first port of call when looking for accessories.
My new favorite company
My new favorite company. I've recently discovered this fantastic fashion accessories store and couldn't resist treating myself to a pair of their fashion sunglasses.
User friendly website and quick delivery
Fantastic experience
Fantastic experience. This was my first purchase (Alexander McQueen Handbag) from Fashionette who kept me updated from purchase to receipt. Gorgeous bag,beautifully wrapped and a great price.
I have now ordered a second bag from this website & it will be my go to site for future purchases from now on. Delighted!
Wry good and fast service
Excellent, recommend
Great service from this company. Super fast delivery , quality items at competitive prices. The website is easy to navigate and I appreciate the professional follow up emails and packaging, invoices etc.
5 ⭐️ Shopping experience
Absolutely love 💕 my new Marc Jacob's purse/card wallet, From ordering to delivery fashionette was a fantastic online shopping experience, They kept me updated every step of the way and this was my first time buying anything from them but I will definitely be purchasing from them in the the future, Very happy customer, Thanks 😊
No reply from Customer service team
No reply from Customer service team , slow shipping.
Yes you can buy a premium product from Fashionette but far from a premium service .

Svar från fashionette
Excellent purchase in the cheapest…
Excellent purchase in the cheapest price. Will use again for sure!
Wonderful
Wonderful
I’ve bought many items from fashionette and they are always so good in delivery, package and quality.
Ordered a purse 2 weeks ago
Ordered a purse 2 weeks ago, had an email from UPS saying they couldn't deliver because the item wasn't in the packaging and they would let the sender know. I have not heard anything since 6th October. No reply to e-mails and I can't get through on the phone number provided.

Svar från fashionette
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







