Faro Barcelona Omdömen 56

Les he hecho una pregunta sobre un fallo que tengo con un ventilador cuyo mando no apaga la luz y no se han dignado contestar, aunque si que acusan recibo de mi comunicación. Creo que deben atender mejor a los usuarios de sus productos.

Don’t recommend. Make no mistake, the fans are aesthetically pleasing - But sadly that’s pretty much all they got going on for themselves. The installation is cumbersome; having to force squeeze Wifi receivers to fit in the mount. Component boards in the receiver aren’t securely mounted making it hard to connect small and wiggly cables -> This could make sense if the receivers were cheap, but they are not they are extremely overpriced in regards to the quality. After getting in place there’s a 50% chance you damaged something and the fan doesn’t work -> because the receivers overall feel super sensible.

On top of that the manual is severely lacking in clarity - and the instructional videos lack in detail.

Ho installato un ventilatore faro a casa mia a roma circa 4 anni fa. Si è rotto all' improvviso, ho contattato l'azienda e mi hanno risposto che devo mandare a Barcellona per farlo riparare!
Assurdo.
Organizzatevi meglio se volete vendere in altri paesi.

I installed a faro fan in my home in Rome about 4 years ago. It suddenly broke, I contacted the company and they replied that I have to send it to Barcelona to have it repaired! Absurd. Be better organized if you want to sell in other countries.

L’azienda faro Barcellona è un vero schifo! Ho comprato 4 pale da soffitto da 700 euro l’una , ora la ricevente ha smesso di funzionare ho cercato il ricambio ovunque e non è disponibile! Ho chiesto anche alla casa costruttrice faro appunto scrivendo più volte e chiedendo assistenza senza mai aver ricevuto nessuna risposta!Sono veramente pessimi e vendono prodotti da terzo mondo. Che pena….

Ho comprato un ventilatore. Bellissimo design. Ottima fattura, materiali solidi e ben assemblati. Montaggio intuitivo e semplice. Ottimamente pensati anche gli allacci elettrici. Molto soddisfatto!

Faro tiene un amplio catálogo con el que poder desarrollar un proyecto completo para la iluminación de tu vivienda, con una amplia variedad de luminarias de interior y exterior, con un precio medio bastante asequible.

Me encanta su enfoque haciala sostenibilidad. Son jóvenes! Dinámicos! Y lo tienen claro! Empresas así mejoran nuestro entorno!

Me encantaron los productos y excelente atención!! Súper profesionales y dispuestos a responder a mis preguntas y proporcionar recomendaciones personalizadas según las necesidades de mi proyecto.

Buen servicio de proyectos y un producto asequible de buena calidad

Gran catalogo de luminarias de interior y exterior. Calidad alta y diseño moderno a precios muy buenos. Atención al cliente muy buena y profesional.

Acabo de realizar un proyecto de iluminación residencial con Faro y ha resultado un éxito.
Excelente relación calidad/precio y buen servicio.

Terrible products without any support. My ceiling fan bought for about 400€ is dead after less than 3 years and a very rare use of it.
They told me I had to turn on it to prevent this problem (?!?) and to buy a replacement without asking me anything (probably they know the problem). Replacement is another 150€ and you are not sure it would work. I will never buy anything from them anymore.

Unable to make a claim with their warranty department. Customer care first pushed me back to the merchant, then agreed to replace the part. Never received and customer service will not reply.

Nice lamp design but very bad quality.
The paint starts to bubble and fall off within the 2 year warranty period for the 9 FARO KLAMP lamps I have bought by wellindal.com

Customer support by FARO and wellindal did not find any solution to the problem offering replacement of the faulty components or return the money.

I will not recommend to do business with FARO Barcelona or wellindal.