Sadly I have not had a good experience with Fairway. Initially things went well. However, the work was shoddy, poorly thought out and disappointing in execution. I moved on and got on with l... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have recently had work completed by Fairway Energy and am happy to write a glowing testament about the company,especially about the guys who visited my home .Every single one of them without excepti... Se mer
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From start to completion Fairway Energy have proven themselves to be trusted and committed. All employees from Admin to boots on the ground were very helpful, informative and respectful of proper... Se mer
Företaget har svarat
High quality work and support. The guys at Fairway energy fitted trickle vents and extractor fans, this was completed within a day, the installers we're cleaning as they went and left th... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Fairway Energy has supported families, pensioners, and single parents across the UK in accessing government funding to receive free energy-saving home improvements; including energy-efficient boilers, heat pumps, solar panels, and insulation.
Kontaktuppgifter
Storbritannien
- fairway-energy.co.uk
4,4
Utmärkt
123 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
the perfect company for my energy needs
I recently used Fairway Energy through the ECO4 scheme and had a great experience. The team was professional, explained everything clearly, and handled the process smoothly from start to finish. The work—upgraded insulation and a better heating system—was fully funded and completed to a high standard. My home is noticeably warmer, and I’m expecting to save on energy bills. Highly recommend!
2 juni 2025
Omdöme utan inbjudan
Svar från Fairway Energy
Thank you, Callum. We appreciate your kind words and for taking the time to share your experience. We’re pleased to hear that you had a great experience with us. It’s also great to hear that you’re already feeling the benefits of the upgraded insulation and heating system. Your feedback means a lot to our team. If you ever need anything in the future, we’re just a call away. Thanks again for recommending us.
Best wishes,
The Fairway Energy Team
Great Company, Even better Staff
Such an excellent company to deal with, really put my mind at ease and helped me throughout the process especially Joshua who was so knowledgeable and helpful.
6 juni 2025
Omdöme utan inbjudan
Svar från Fairway Energy
Thank you, Sarah. We’re so pleased to hear that you felt supported throughout the process, that’s exactly what we aim for. Your kind words are much appreciated and we will be sure to pass them on to the team who will be pleased to hear them.
Thank you again for choosing us.
Best wishes,
The Fairway Energy Team
Great service
Really happy with the service provided by Fairway, Josh was really helpful and knew his stuff. Would 100% recommend.
10 juni 2025
Omdöme utan inbjudan
Svar från Fairway Energy
Thank you for your kind words. We’re so pleased to hear you were happy with the service. Josh will be glad to know he made a great impression. We really appreciate the recommendation — it means a lot to us!
Great experience
I had a great experience with this company They helped me get a new boiler through the ECO4 grant, and the whole process was smooth and really easy to understand
The sales team were really good it was Josh who Looked after us
He was lovely and knew his job well and made everything really easy to understand. I’m very happy with the new boiler – it’s made a big difference and I am looking forward to the winter!!
31 maj 2025
Omdöme utan inbjudan
Svar från Fairway Energy
Thank you, Maxine. We’re delighted to hear that your experience with us was smooth and easy from start to finish. It’s great to know the grant process was clear and helpful — and we’ll be sure to pass your kind words on to Josh. He’ll be pleased to know he made such a positive impression. We’re really glad you’re happy with your new boiler. Wishing you a warm and cozy winter ahead!
Best wishes,
The Fairway Energy Team
Excellent! Great communication and polite staff
Excellent, great communication and brilliant staff. Friendly and polite
22 maj 2025
Omdöme utan inbjudan
Svar från Fairway Energy
Hi Jamie, thank you for your review. We’re so glad to hear you had a great experience with our team. Excellent communication and friendly, polite service are exactly what we aim for, so it’s great to know we delivered. We really appreciate your feedback.
Best wishes,
The Fairway Energy Team
Excellent service and workmanship
Very impressed with the service and installation. Staff over the phone were fantastic, they kept me well informed of the process, thanks Josh for your patience.
Engineers were also excellent, very respectful that they were working in a family home. Definitely will be telling all of my friends to use them. Thank you to everyone.
11 juni 2025
Omdöme utan inbjudan
Svar från Fairway Energy
Thank you so much for your kind words and thoughtful feedback. We’re thrilled to hear you were impressed with both our service and installation. Josh and the rest of the team will be so pleased to know their efforts made a positive impact. We’re especially glad our engineers made you feel comfortable in your home — that means a lot to us. We truly appreciate you recommending us to your friends, and we’re always here if you need anything in the future.
Best wishes
The Fairway Energy Team
Absolutely fantastic company
Absolutely fantastic company. Amazing experience from start to finish, from the office staff making sure they are giving you all of the information needed, to the guys coming out to the house to fit the boiler. I don’t normally like writing reviews, but felt this 5 star service deserves credit where it’s due. Thanks so much.
10 juni 2025
Omdöme utan inbjudan
Svar från Fairway Energy
Thank you, Debbie. Your kind words are much appreciated and we are pleased to hear that you have had such a positive experience with us. We'll be sure to pass on your kind words to all the team, who will be really pleased to hear them.
Thank you again.
Best wishes,
The Fairway Energy Team
Brilliant from start to finish recently…
Brilliant from start to finish recently had a boiler fitted. Customer service and tradesmen great with any queries I had.
10 april 2025
Omdöme utan inbjudan
Svar från Fairway Energy
Thank you, Elle. We’re delighted to hear everything went brilliantly from start to finish. It’s also great to know that our customer service and installation teams were able to help with all your queries.
Thank you again, and best wishes,
The Fairway Energy Team
Very Happy Customer
Very happy with my new boiler, the people who installed it were very helpful and kind. Unbelievable service and it was free!
26 maj 2025
Omdöme utan inbjudan
Svar från Fairway Energy
Thank you, Thomas. We’re pleased to hear you’re happy with your new boiler and that our team made the installation a great experience.
Best wishes,
The Fairway Energy Team
Very happy with the work I had done
Very happy with the work I had done.
Staff were friendly and got the job done.
Would highly recommend.
6 juni 2025
Omdöme utan inbjudan
Svar från Fairway Energy
Thank you, Amelia. We’re so glad to hear you’re happy with the work and that our team made a great impression. Your recommendation means a lot to us!
Thanks again for your support.
Best wishes
The Fairway Energy Team
Originally applied for just insulation…
Originally applied for just insulation and was amazed when I was told I qualified for a free boiler also. The team were amazing and were really respectful. I can't thank them enough for the work and effort they put in
9 april 2025
Omdöme utan inbjudan
Svar från Fairway Energy
Thank you, Daniel. We appreciate your kind words. We’re so glad we could provide you with a free boiler and it is great to hear that our team made such a positive impression. We’ll be sure to pass on your thanks — they’ll really appreciate it.
Best wishes
The Fairway Energy Team
I had a boiler fitted a few months ago…
I had a boiler fitted a few months ago from this company and it was done and all work complete within a week. The lads were very clean and polite, great lads. Would recommend and it’s free!!
14 februari 2025
Omdöme utan inbjudan
Svar från Fairway Energy
Thanks so much for your feedback. We’re glad to hear everything was completed quickly and that the team left such a positive impression. We’ll be sure to pass your kind words on to the lads! Enjoy your new boiler.
Best wishes
The Fairway Energy Team
Very impressive
Very impressed with the service and installation. Staff over the phone were fantastic, they kept me well informed of the process.
Engineers were also very good, very respectful that they were working in a family home during the school break. Definitely be using them again in the future.
28 maj 2025
Omdöme utan inbjudan
Svar från Fairway Energy
Thank you so much for your kind feedback. We’re really glad to hear you were impressed with the service and that our team kept you well informed throughout. It’s great to know our engineers were respectful and mindful of your home environment — especially during the school break. We truly appreciate your support and if you need anything else, please feel free to get in touch.
Best wishes
The Fairway Energy Team
“Fairway energy came and installed a…
“Fairway energy came and installed a new heat pump and solar in my property, the office was very helpful going through the questions and the installers were great on site very clean and professional 5/5”
5 juni 2025
Omdöme utan inbjudan
Svar från Fairway Energy
Thank you for the great review! We’re delighted to hear you had a positive experience with both our office team and installers. It’s wonderful to know everything was handled cleanly and professionally. Enjoy the benefits of your new heat pump and solar setup — and thank you for the 5/5!
Best wishes
The Fairway Energy Team
Top Notch Service from Fairway Energy!
I had a great experience with Fairway Energy in accessing the ECO 4 grant. Their team was professional, efficient, and really helped simplify the process. They explained everything clearly, installed the energy-saving measures quickly, and the difference in my energy bills is already noticeable. Friendly staff, excellent service, and a real boost to my home’s efficiency. Highly recommend!
30 april 2025
Omdöme utan inbjudan
Svar från Fairway Energy
Thank you, Josh. Your feedback is much appreciated. We’re so pleased to hear that your experience with us was smooth and beneficial. It’s great to know our team helped make the grant process clear and straightforward, and that you’re already seeing a positive impact on your energy bills. We really appreciate the recommendation!
Best wishes
The Fairway Energy Team
Great service
Great service. No complaints.
Had a boiler fitted a few weeks ago. The team were great, can't thank the installers enough for keeping my house clean and being so efficient getting the new boiler fitted.
30 maj 2025
Omdöme utan inbjudan
Svar från Fairway Energy
Thank you, Adam. We’re glad to hear the installation went smoothly and that our team made a great impression. We’ll be sure to pass your thanks on to the installers — they’ll be happy to know their efforts were appreciated. Enjoy your new boiler!
Best wishes
The Fairway Energy Team
Great experience with Fairway Energy
I had a really smooth experience with Fairway Energy through the ECO4 grant scheme. The team was friendly, explained everything clearly, and handled all the paperwork. Installation was quick and tidy, and my home feels warmer already. Definitely recommend if you’re eligible for the grant.
13 maj 2025
Omdöme utan inbjudan
Svar från Fairway Energy
Thank you, James. We appreciate you taking the time to share your experience. We’re so pleased to hear that everything went smoothly and that you’re already feeling the benefits. It’s great to know our team made the process clear and stress-free for you. We really appreciate the recommendation!
Best wishes
The Fairway Energy Team
Highly recommend fairway very…
Highly recommend fairway very professional and high quality of work and the girl on the phone Daisy who organised everything did everything to keep us happy and informed
6 juni 2025
Omdöme utan inbjudan
Svar från Fairway Energy
Thank you, Mrs Ashton. We’re so glad to hear you were happy with the professionalism and quality of our work. Daisy will be especially pleased to know she made a positive impact — we’ll be sure to pass along your kind words. Thanks again for the recommendation!
Best wishes
The Fairway Energy Team
Excellent service from start to finish
Excellent service from start to finish.
Customer service from office staff to work lads at my house was excellent.
Friendly professional and reassuring.
Would highly recommend this company.
6 juni 2025
Omdöme utan inbjudan
Svar från Fairway Energy
Thank you so much for your lovely feedback. We’re delighted to hear that you had such a positive experience with both our office team and installers. Providing friendly, professional and reassuring service is exactly what we aim for, so it’s great to know we delivered. We really appreciate your recommendation and are always here if you need us in the future.
Best wishes
The Fairway Energy Team
Government grant scheme
I enquired about the government grant scheme and was delighted to find out I qualified for a boiler upgrade. The sales team talked me through every step and were very informative. The installers completed the work in a timely manner and were pleasant to deal with. I now have an energy efficient boiler which will help lower my bills and energy emissions.
30 maj 2025
Omdöme utan inbjudan
Svar från Fairway Energy
Thank you for taking the time to leave a positive review. We’re so pleased we could help you access the grant scheme and get your new energy-efficient boiler installed. It’s great to hear that the team kept you well-informed throughout the process and that you’re already seeing the benefits. If you need any further assistance in the future, we’re always here to help!
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