Fair Point GmbH Omdömen 115

The organisation pre-show with Fair point was great, quick to reply and great communication. The HUGE disappointment came when we arrived at the apartments. We were told there was a washing machine downstairs, but it was all demolished when we went down there! We were told we would have wifi, this was untrue, we stayed for 10 nights, we had wifi on the last 3! The rooms were dirty, the bedding and towels smelt and were full of dust. When I sent photos of the dirty apartments (we booked 5 apartments and paid in full before the trade show!), nothing was done, we were not at all reimbursed and frankly I would never use them again!

Our travel agent at Fair Point provided a seamless experience for my company and our group of six company executives with regards to our stay in Dusseldorf for the MEDICA trade fair. We were in close communication so changes to the rooming list could be made easily and questions about the hotel and invoices were answered quickly. I highly recommend Fair Point and Ventsislav for all your travel needs! They will take care of your group and ensure a positive trip for everyone.

good communication, just in time feedback information.
Very polite specialists with a lots of possibilities to give you the best possible offer.

Wow, FANTASTIC service from beginning to end. I received an email and a call within minutes of submitting my enquiry. Radoslav Draganov was prompt, professional and incredibly helpful. He certainly took the stress out of a stressful situation. His recommendations were great and I would not have been able to do it without Fair Point. Nice to know there are still trustworthy companies out there. I look forward to working with you in the future.

Worst customer service ever. Don't use this company for arranging your hotels.

Ventsislav was amazing! Quick responses, amazing customer service. Travels to Dublin and Amsterdam were smooth :) Thank you!

Für die diesjährige BreakBulk Messe in Rotterdam hat uns Fair Point auch in diesem Jahr sehr gut unterstützt. Meine Kollegen vor Ort hatten ein zentrales und gutes Hotel zu einem fairen Preis. Fair Point arbeitet schnell und ist bei allen Fragen sehr kompetent. Wir können uns allen anderen guten Kritiken nur anschließen und für die nächste Messe haben wir uns gleich wieder für Fair Point entschieden.

Die Zusammenarbeit mit der Fair Point GmbH war wieder einmal sehr zufriedenstellend.

Eine Buchung über Fair Point GmbH kann ich nur weiter empfehlen: Kompetenter Service, reibungslose Abwicklung und eine schnelle Beantwortung von Fragen sind die Erfahrungen, welche ich gemacht habe.
Meine zukünftigen Buchungen werde ich wieder über Fair Point tätigen.

We had a great experience with Fair Point GmbH in Cologne, Germany. They arranged for us a very convenient and nice hotel, right next to the fair for very good price. Every time when I asked some questions, they cooperated immediately. I can only say Good job, guys, keep on working in same way. Next time for sure will work again with you.

We have been working with Fair Point for years, we have always had great support, speed in replying and a lot of kindness, even in emergency situation.

I was extreamly happy and greatful for the services provided. Due to Covid our fair for which I had booked rooms was canceled several times. Fair Point was in constant contact with me, rebooked rooms wile always keeping cost in mind! Rooms recommended were above our expectations. Thanks for your help and we will book through you again very soon!

Ventsislav was very professional and reactive ! Thanks for his great job !

Everything was Impeccable.The personal attention and Fairpoint Service solving or requires inquiries questions on any aspects concerning the health travel and exhibition accessibility. The hotel manager, the staff and the entire city was at its best welcoming competence and attentive atmosphere.

we have been booking hotels with Fairpoint for our Trade shows in Munich since 2016, our agent is very proactive and also takes a lot of care of our requirements. The service is excellent.

No matter what question or problem we have about a hotel. George from Fairpoint is always ready to help us with everything. Great service, keep it going!

Discovered by chance .. among the multitude of hotel search agencies .. thanks to the person (Ben Y.) who is following us as a group, I am very satisfied and I highly recommend!

Our Interlocutor was always available to answer our question. Highly reactive and has been able to meet our expectations. I recommend them to you.

Wir haben jetzt schon mehrmals über Fairpoint unsere Hotels für eine Messe gebucht. Die Kommunikation ist schnell, eine Rückmeldung erhält man in der Regel inerhalb eines Tages. Auch die Angebote für Hotels sind super. Die Ansprechpartner von Fairpoint gehen auf individuelle Wünsche ein und suchen die passenden Angebote heraus.