I’ve downloaded the app and we also have an RFID fob but I find every time using the charger is a challenge. The system is just not intuitive. I usually manage to charge my car but without fail othe... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
At the Tulfarris Hotel Blessington on 28 July,the first charger I attempted to use produced a prolonged clicking noise from my BZ4X but wouldn’t commence charging. I moved to another charger adjacen... Se mer
Företaget har svarat
Scottish tours have been possible with Ezo. I would however, recommend the app over payment card. It's really easy to setup and best done prior to your journey 😉 Using the Ezo network in the... Se mer
Företaget har svarat
The charging station in Lismore wasn’t working for us regardless of our attempts to use credit, debit or EV manufacturer’s charge card. I rang the number on the machine and a very pleasant woman answe... Se mer
Företaget har svarat
3,6
Medel
489 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från EZO
Hi Nicola,
Thank you for your review! ⚡
We're delighted to hear your charging session in Aviemore was quick and straightforward, and that you experienced fast charging.
Thank you for taking the time to share your feedback and for choosing EZO.
Electric regards,
EZO Support Team.
Relatively easy to use
I have a home charger, but when on long journeys, I prefer to use Ezo chargers. The app and the chargers are relatively easy to use. The map on the app gives all chargers, not just Ezo, which is a help when planning a long trip. I have a competitors app, but it is not as easy to use and only gives it's own chargers on map.
20 juli 2026
Svar från EZO
Hi Martin,
Thank you for your review! ⚡
We're delighted to hear you choose EZO for your longer journeys and that you've found both our app and chargers easy to use.
It's also great to know you find the map feature helpful when planning trips and that being able to view a wider range of charging locations enhances your experience.
Thank you for taking the time to share your feedback and for choosing EZO.
Electric regards,
EZO Support Team.
The system would not start charging
The system would not start charging, I had to call the help number, she was very good.
20 juli 2026
Svar från EZO
Hi Helen,
Thanks for taking the time to share your feedback. We're sorry to hear you had trouble getting your charging session started, although we're glad our support team was able to help when you called.
After reviewing your account, we believe it may have been related to the start-up process.
When charging through the app, make sure you're following the steps below:
1. Log in
2. Open the map
3. Search for your location
4. Select the charge point
5. Choose the connector
6. Once the app shows “Initiate Charging,” plug in the cable
If you'd like, please email us at support@ezo.ie and we'll be happy to talk you through the process step by step and help make sure your next charging session goes smoothly.
Electric regards,
EZO Support Team.
Charger was very slow
Charger was very slow..hardly managed 3kw a hour...should do 5 to 7..
20 juli 2026
Svar från EZO
Hi Gordon,
Thanks for your feedback.
We've looked into the charger you used and can confirm that it's a 7.6kW AC charger, so charging speeds will naturally be slower than on our rapid chargers.
If you're looking for a quicker top-up, we also have rapid chargers delivering up to 50kW. You can use the filter in the EZO app to find these on the map and choose the charging speed that best suits your journey.
If you'd like any help finding a suitable charger, just drop us an email at support@ezo.co.uk and we'll be happy to help.
Electric regards,
EZO Support Team.
Svar från EZO
Hi Cliff,
Thank you for your review! ⚡
We're delighted to hear your charging experience was simple, reliable and worked exactly as expected. Providing a straightforward and dependable charging experience is exactly what we aim for.
Thank you for taking the time to share your feedback and for choosing EZO.
Electric regards,
EZO Support Team.
Good chargers & lots of them.
Good chargers & lots of them.
However, instruction on some chargers to scan the QR code BUT there is no QR code displayed.
The symbol on the card box gives the impression that one can use their visa card to access power but not so.
18 juli 2026
Svar från EZO
Hi Eddie,
Thanks so much for taking the time to leave us a review! We're really glad to hear you've been enjoying our network and finding plenty of chargers along the way. ⚡
We really appreciate you highlighting the points about the missing QR codes and the payment card symbol. Feedback like this helps us improve the charging experience, and we'll make sure it's passed on to the relevant team to review.
If you happen to remember which chargers these were, we'd love if you could email us at support@ezo.ie with the locations so we can investigate them further.
Thanks again for helping us make EZO even better, and happy charging! 🚗⚡
Electric regards,
EZO Support Team.
Svar från EZO
Hi Sharon,
Thank you for your review! ⚡
We're delighted to hear you found charging through the EZO app simple, quick and easy. Providing a seamless charging experience is exactly what we aim for.
Thank you for taking the time to share your feedback and for choosing EZO.
Electric regards,
EZO Support Team.
Straight forward fast charger
Straight forward fast charger. Would prefer if i could do without app.
18 juli 2026
Svar från EZO
Hi Dominic,
Thank you for your review! ⚡
We're delighted to hear you found our charger straightforward to use and that you had a positive charging experience.
We also appreciate your feedback regarding the app. If you would prefer not to use the app, you can order an EZO RFID charging fob directly through the app by following these steps:
Account > My RFID Cards > Tap the + symbol in the top right-hand corner > Order an RFID Card
The RFID fob allows you to start and stop charging by simply tapping it on the charger, making the charging process even quicker and easier.
Thank you for taking the time to share your feedback with us.
Electric regards,
EZO Support Team.
Svar från EZO
Hi Cyril,
Thank you for your review! ⚡
We're delighted to hear you've found both the EZO app and RFID fob simple and easy to use. Providing a convenient and hassle-free charging experience is exactly what we aim for.
Thank you for taking the time to share your feedback and for choosing EZO.
Electric regards,
EZO Support Team.
A pretty good experience in Banagher
I was gratified to find that your two chargers outside the library in Banagher, County Offaly, were capable of 50kW. (I was expecting 22kW at most.)
It wasn't obvious that I was to tap my Easygo RFID fob to the credit/debit card reader - but I figured that out. (Some public chargers have a separate RFID readers.)
My charging session finished prematurely because my account ran out of credit- whereas ESB's eCars system performs automatic top-ups to ensure that doesn't happen when using their chargers.
18 juli 2026
Svar från EZO
Hi Sean,
Thank you for your detailed review! ⚡
We're delighted to hear you had a positive experience charging at our Banagher site and that the 50kW charging speed exceeded your expectations.
We also appreciate your feedback regarding using your EZO RFID fob and the location of the card reader. Feedback like yours helps us identify areas where we can improve the charging experience and make our chargers even more intuitive to use.
We're sorry your charging session ended early because your account ran out of credit. We appreciate your suggestion regarding automatic top-ups, and we'll ensure your feedback is shared with the relevant team as we continue to enhance our services.
Thank you for taking the time to share your experience with us.
Electric regards,
EZO Support Team.
Difficulty stopping charging.
I was using a charger in Bantry. Because of difficulties I experienced with the Stop button I was charged for overstaying even though I attempted to stop charging at 43 minutes.
18 juli 2026
Svar från EZO
Hi Dan,
Thanks for taking the time to leave us your feedback.
We understand how frustrating this can be, so as a one-time gesture of goodwill, we've refunded the overstay fee to your EZO balance.
If a charging session doesn't stop immediately after pressing "Stop Charging", some chargers can take a little time to process the request. In many cases, waiting around 60 seconds or presenting the same RFID fob used to start the session will resolve it.
If you ever run into the issue again, just get in touch with us at support@ezo.ie or give our 24/7 support line a call on 012544456. We'll be happy to help get you back on the road as quickly as possible ⚡
Electric regards,
EZO Support Team
Very Disappointed
when i was charging its atumatically stopped after 2 minutes. then you guys charge me the service fee of 1.5 euro. this happend twice. i feel like robbery
15 juli 2026
Svar från EZO
Hi Robin,
Thanks for leaving us a review.
This is definitely not expected behaviour from our charger. We'll raise this with our technical team and have someone review it as quickly as possible. We sincerely appreciate you bringing this to our attention and helping us make the network more reliable.
Additionally, we've refunded the cost of the session that was cut off due to an error. Feel free to contact us at support@ezo.ie so we can make sure that your next experience with EZO is seamless!
Electric regards,
EZO Support Team.
It is a pleasant experience
It is a pleasant experience. In a public park and charging speeds are always good.
18 juli 2026
Svar från EZO
Hi Junait,
Thank you for your review! ⚡
We're delighted to hear you've had a pleasant charging experience and that you've found the charging speeds consistently good. It's also great to know the location has been convenient for you.
Thank you for taking the time to share your feedback and for choosing EZO.
Electric regards,
EZO Support Team.
Do NOT use these chargers
Do NOT use these chargers. They are extortionately priced versus other providers and they catch you for overstay fees after 45 minutes. I understand overcharge fees in urban areas but this is in the west of Ireland where people have to drive long distances to get there and need to top up. BEWARE!
17 juli 2026
Omdöme utan inbjudan
Svar från EZO
Hi Joanne,
We really appreciate you taking the time to share your feedback.
We understand that pricing plays a big part in the charging experience. Our tariffs help us continue investing in a reliable, modern, and growing charging network, while the overstay fee is designed to help keep our fast chargers available for as many drivers as possible.
We also appreciate your comments about the overstay period and will be sure to pass your feedback on to the relevant team.
If you're happy to, please get in touch with us at support@ezo.ie. We'd love the opportunity to learn more about your experience and see if there's anything we can do to make up for it.
Electric regards,
EZO Support Team
Good service better charging units required
Good service, could do better with upgraded stations. Having visited various charging points in Elgin it was disappointing that only 2 units out of 7 were working and those two were being used. Phoning the customer service did little to help other than say they were aware of 2 units being faulty. However, having found the point at Hopeman all problems resolved.
1 juli 2026
Svar från EZO
Hi Phil,
Thanks for taking the time to share your feedback.
We've reviewed the chargers in the Elgin area and can confirm that, at the moment, only the chargers at Ladyhill Road and Burghead Cemetery Car Park are currently out of service. We'll make sure these sites are reviewed as a high priority to get them back up and running as quickly as possible.
We're glad you were able to get charging at Hopeman in the end. If there were any other locations in Elgin that you experienced issues with, we'd love to hear more. Feel free to get in touch with us at support@ezo.co.uk with the details, and we'll be happy to investigate further.
Thanks again for helping us improve the EZO experience.
Electric regards,
EZO Support Team.
like the high power chargers and the…
like the high power chargers and the fact that you are getting more chargers out there.
16 juli 2026
Svar från EZO
Hi David,
Thanks for the lovely feedback! We're really glad you're enjoying our high-power chargers, and we're working hard to expand the network so even more drivers can charge with us.
We appreciate you being part of the EZO community and hope to see you on the road again soon. ⚡🚗
Electric regards,
EZO Support Team
Svar från EZO
Hi Craig,
Thank you for your review! ⚡
We're delighted to hear the charge points were available and working well during your visit.
Providing reliable and accessible charging is exactly what we aim for.
Thanks for taking the time to share your feedback with us.
Electric regards,
EZO Support Team.
On the whole Ezo has been a good…
On the whole Ezo has been a good experience. Customer service both on the phone and email has been excellent, with few problems.
Occasional "card not recognised" message and "starting error" but I suspect this is from chargers installed well before Ezo took over from Charge Place Scotland.
15 juli 2026
Svar från EZO
Hi Alastair,
Thank you for your review! ⚡
We're delighted to hear you've had a positive experience with EZO and that our customer support team has been able to assist you both by phone and email.
We also appreciate your feedback regarding the occasional charging errors. Feedback like yours helps us continue to enhance the reliability of our network and deliver an even smoother charging experience.
Thank you for your continued support and for taking the time to share your feedback with us.
Electric regards,
EZO Support Team.
The charging points are not reliable
The charging points are not reliable
Too many issues
16 juli 2026
Svar från EZO
Hi Marion,
Thank you for your review. ⚡
We're sorry to hear you've experienced issues with the reliability of our charging points.
Feedback like yours is invaluable as we continue to improve the reliability and performance of our charging network. If you'd like us to investigate any specific chargers or charging sessions, please contact our support team at support@ezo.ie, and we'll be happy to look into this for you.
Thank you for taking the time to share your feedback with us.
Electric regards,
EZO Support Team.
Svar från EZO
Hi Patrick,
Thank you for your review.
We appreciate your feedback regarding pricing. We continuously review our network to ensure it remains competitive while maintaining a reliable, high-quality charging experience.
Thank you for taking the time to share your feedback with us.
Electric regards,
EZO Support Team.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.