I’ve downloaded the app and we also have an RFID fob but I find every time using the charger is a challenge. The system is just not intuitive. I usually manage to charge my car but without fail othe... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
At the Tulfarris Hotel Blessington on 28 July,the first charger I attempted to use produced a prolonged clicking noise from my BZ4X but wouldn’t commence charging. I moved to another charger adjacen... Se mer
Företaget har svarat
Scottish tours have been possible with Ezo. I would however, recommend the app over payment card. It's really easy to setup and best done prior to your journey 😉 Using the Ezo network in the... Se mer
Företaget har svarat
The charging station in Lismore wasn’t working for us regardless of our attempts to use credit, debit or EV manufacturer’s charge card. I rang the number on the machine and a very pleasant woman answe... Se mer
Företaget har svarat
3,6
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Used the charger in Clonakilty
Used the charger in Clonakilty. Error after error. Eventually phoned where it was reset and after half an hour was able to start charging. 2 days later the exact same story, call, reset, and eventually can get some charge. So untrustworthy
3 augusti 2026
Svar från EZO
Hi Liam,
Thanks for taking the time to share your experience. We’re sorry to hear you had such a frustrating time getting your charging sessions started in Clonakilty. We’d love to help make your next visit a much smoother one.
The charger has been completing successful charging sessions recently, so it may be worth trying the start-up process below and allowing a little time for the charger to respond between steps:
1. Log in to the EZO app
2. Open the map
3. Search for the Clonakilty location
4. Select the charge point
5. Choose the connector
7. Once the app displays “Initiate Charging”, plug in your cable
🚨 Give the charger a moment to establish the connection before trying again. Making multiple attempts in quick succession can stop the machine from initiating properly.
Hopefully this helps get things moving more smoothly next time.
If you’d like an even simpler option, contact us at support@ezo.ie and we’d be happy to send you a complimentary RFID fob, which you can use to start your charging session with a quick tap.
Thanks again for flagging this with us. Feedback like yours gives us the opportunity to look into the experience and keep improving the network.
Electric regards,
EZO Support Team.
Hreat experience using Ezo in an area…
Hreat experience using Ezo in an area not served by Tesla superchargers. Easy to register, simple use of chargers and quick invoice and charging after disconnected.
Great service.
3 augusti 2026
Svar från EZO
Hi Paul,
What a great review to get! We’re especially happy to hear EZO helped make charging easier in an area without many charging options.
Easy setup, a smooth charge and a quick invoice — sounds like a pretty successful first outing. ⚡
Thanks for choosing EZO, and happy travels!
Electric regards,
EZO Support Team.
The RFID card works really well and…
The RFID card works really well and makes the whole process intuitive.
3 augusti 2026
Svar från EZO
Hi Andrew,
Thanks for the 5 stars!
We're so glad you're enjoying the RFID fob. When it comes to EV charging, simpler is better.
Happy charging! 🚗⚡
Electric regards,
EZO Support Team
Svar från EZO
Hi Gerry,
Thanks for the great review!
We're delighted everything went smoothly in Drumshanbo, and we hope to see you again on your next journey ⚡
Electric regards,
EZO Support Team.
I have mostly a smooth experience but…
I have mostly a smooth experience but have found Ezo charging units in Ballina and Foxford Co. Mayo that need updating. For instance the software on the Foxford unit does not show a scan code on the screen for anyone wishing to use it as a one off. Luckily I had my fob. That unit also drops to a very low output if two cars happen to plug in together.
3 augusti 2026
Svar från EZO
Hi Patrick,
Thanks for taking the time to leave your feedback.
We're really pleased to hear you've had mostly smooth experiences with EZO, and we appreciate you highlighting the issues you've come across in Foxford. Just for clarification, the QR code is a feature that we are slowly rolling out and is not functional in every unit yet.
Regarding the charging speed, it's normal for the available power to be shared between both connectors when two vehicles are charging at the same time, so you may notice a lower output in those circumstances.
We're also glad your RFID fob came in handy! Thanks again for helping us improve the network, and we hope your next charging session is just as smooth as the rest.
Electric regards,
EZO Support Team.
Bring back Charge Place Scotland
Used 3 times in 2 days and every time had to phone helpline and wait a significant time for the call to be answered. When answered Irish operatives were difficult to understand. Have taken over from charge place Scotland which worked well. Now poorer service and far more expensive, with no cheaper overnight rate. Will be seeking other better options.
UPDATE in response to Ezo reply:
- the app is useless when there is no signal as was the case on one of the occasions I had to call you
- despite following the steps you outlined on the other two occasions the charger wouldn’t connect to the app and I had to pay directly using a credit card
- you have not addressed the point about being significantly more expensive and not offering off peak rates other than acknowledging it
3 augusti 2026
Svar från EZO
Hi Richard,
Thanks for taking the time to share your feedback.
We appreciate you sharing your experience, and we’re glad our support team was able to assist you during your charging sessions. We understand that using a new charging network can take a little getting used to, so we’d like to share the steps to make starting a session as straightforward as possible:
Log in
Open the map
Search for your location
Select the charge point
Choose the connector
Once the app displays “Initiate Charging”, plug in your cable
With that being said, we’ll review the charging stations you used with our team to ensure everything is operating as expected and identify if any further support is needed.
Thank you for your feedback regarding the transition, pricing, and overnight charging options. Comments from drivers are really valuable in helping us continue improving the charging experience across the network.
Electric regards,
EZO Support Team
Svar från EZO
Hi Krishna,
Thanks for taking the time to review us!
We're glad you were able to find an available charger and get on the road. Here's hoping your next stop is just as quick and easy. ⚡
Electric regards,
EZO Support Team
Scottish tours have been possible with…
Scottish tours have been possible with Ezo. I would however, recommend the app over payment card. It's really easy to setup and best done prior to your journey 😉
Using the Ezo network in the next few months to do the NC500 but the route will likely be around 700 miles 🤣
This will test the network considerably as I'll be using remote chargers around my journey.
Also, I used Chadamo so please keep these within your network of chargers 🙏
3 augusti 2026
Svar från EZO
Hi Gavin,
Thanks for the brilliant review! It sounds like you've got an incredible trip planned—we hope the NC500 treats you well. 🚗
We're glad the app has been working well for you, and thanks for recommending it to other drivers. We also appreciate the feedback about CHAdeMO support, and we'll be sure to pass that on to the team.
Enjoy the adventure, and safe travels around Scotland!
Electric regards,
EZO Support Team
Only one of two charging ports working…
Only one of two charging ports working and one that was working face 11kWh instead of 22
3 augusti 2026
Svar från EZO
Hi Malcolm,
Thanks for taking the time to share your feedback.
We appreciate you flagging the charging speed and connector availability at this location. Details like this are really helpful in allowing us to identify issues and keep improving the reliability of the network.
The lower power output has been passed on to our team for review, and we’ll also look into the connector availability to make sure the site is performing as expected.
Thanks again for helping us improve the charging experience for all drivers.
Electric regards,
EZO Support Team
Easy to use app fast connection clear…
Easy to use app fast connection clear precise billing plenty of chargers
3 augusti 2026
Svar från EZO
Hi Thomas,
Thanks for the fantastic review! It's great to hear the app, charging experience and billing all hit the mark ⚡✅
We appreciate you choosing EZO, and we'll keep working to make every charge just as straightforward.
Electric regards,
EZO Support Team
The EZO app worked well and I was able…
The EZO app worked well and I was able to charge my car easily.
1 augusti 2026
Svar från EZO
Hi Norman,
That's exactly what we like to hear! Thanks for taking the time to leave us a 5-star review.
We're delighted the app helped you get charging without any hassle. Here's to many more easy charging sessions! 🚗⚡
Electric regards,
EZO Support Team
Svar från EZO
Hi Bryan,
Thanks for the 5 stars!
Great to hear your first EZO experience was a smooth one. Getting started should be simple: Plug in, charge up, and get on your way 🚗⚡
Thanks for choosing EZO, and happy charging!
Electric regards,
EZO Support Team.
Nice to use
Very easy to use and pricing is excellent. I prefer to use Ezo over others. The app is clean and not cluttered, finding chargers is simple. The total experience is positive
1 augusti 2026
Svar från EZO
Hi Sean,
Thanks for the great feedback!
We’re glad you’re enjoying the EZO experience and that the app is making it easy to find and use chargers.
We’ve focused on keeping things simple and straightforward, so it’s great to hear that’s coming through.
Thanks for choosing EZO for your journeys — we really appreciate it! 🚗⚡
Electric regards,
EZO Support Team.
In comparison with other suppliers
1 augusti 2026
Svar från EZO
Hi James,
Thanks for the 5-star review! ⭐
It's great to hear that EZO stands out compared to other charging providers. We’re always working on improving the charging experience, from the app to the chargers themselves, and feedback like this helps keep us moving in the right direction.
Electric regards,
EZO Support Team.
Very easy to plug in.Unfortunately it's…
Very easy to plug in.Unfortunately it's very expensive.
1 augusti 2026
Svar från EZO
Hi Fintan,
Thanks for sharing your feedback.
We’re happy to hear the charging process itself was straightforward and easy to use 😊
We understand that pricing is an important part of the overall experience, and we’re always reviewing how we can provide reliable charging while keeping value in mind. We appreciate you taking the time to share your thoughts.
Electric regards,
EZO Support Team.
Svar från EZO
Hi Peter,
Thanks for your review! Great to hear your charging experience with EZO was quick and hassle-free.
We’ve designed the app to get drivers from download to charging with as few steps as possible.
Thanks for choosing EZO, and we hope we can support many more of your journeys ahead 🚗⚡
Electric regards,
EZO Support Team.
No start option in app
I tried to use the charger in Ballyconnel last weekend and it refused to start, the START option would not appear on the app, I also tried paying be cerdit card and the process was not clearly defined, However I contacted your help desk and the lady was very helpful, she reset the machine and did a remote start and it eventually worked
1 augusti 2026
Svar från EZO
Hi David,
Thanks for taking the time to leave your feedback!
We understand that getting started with a new app isn’t always straightforward.
For future reference, these are the steps to start a charging session through the EZO app:
1. Log in
2. Open the map
3. Search for your location
4. Select the charge point
5. Choose the connector by tapping "Select"
6. Once the app displays “Initiate Charging”, plug in your cable
That said, we’re glad our support team was able to assist and help you get your charge started.
If you’d like to make future charging sessions even easier, feel free to contact us at support@ezo.ie and we’d be happy to send you a complimentary RFID fob.
Electric regards,
EZO Support Team
It took twenty minutes to get…
It took me about twenty minutes to get everything set up. At first I thought you just pay with a credit or debit card. So I until I read directions it was a couple access denied. It would make it far easier to just use a credit card. I have a folder called EV in my phone. There are eleven different apps in it! Once set up it was no problem and I like I could stop it remotely.
30 juli 2026
Svar från EZO
Hi Jack,
Thanks for sharing your experience.
We’re glad you were able to get set up and that features like remote stopping made the experience easier afterwards.
If you'd like, please share more about the location you were using with us at support@ezo.ie - we'd be more than happy to review it and make sure everything is working as it should.
Electric regards,
EZO Support Team.
It was easy to find.
It was easy to find.
But downloading app are ridiculous as not everyone can do this for whatever reason. Then it was very slow charging two hours and didn't even bring it up 20. It was a very stressful task.
30 juli 2026
Svar från EZO
Hi Noeleen,
Thanks for taking the time to share your feedback.
We’re glad to hear the charger was easy to find. We understand that getting set up with a new app can feel frustrating, especially if you’re not used to using charging apps, and we appreciate you sharing your experience.
Regarding the charging speed, we checked the session and can confirm that the connector used was an 11kW AC charger. These chargers are designed for slower, longer-duration charging and are ideal when the vehicle can be left connected for a longer period of time. If you need to add more range in a shorter timeframe, we’d recommend choosing a higher-powered charger, such as a DC fast charger, where available.
We hope your next charging experience with EZO is smoother, and we appreciate your feedback as we continue working to make EV charging as accessible and straightforward as possible.
Electric regards,
EZO Support Team.
The guy that helped me on the phone was…
The guy that helped me on the phone was great, got me sorted. I would say that you need to make Pay As You Go easier, the card reader wouldn’t read my card, I kept getting a ‘Communication Failed’ message, which was the reason I ended up calling customer service in the first place.
30 juli 2026
Svar från EZO
Hi Cormac,
Thanks for taking the time to share your feedback, and we're glad to hear our team was able to help get you sorted.
We’ve reviewed your account and the failed authorisation attempts we can see are from ESB chargers. As these chargers are operated by another network, we don’t have access to their systems or the ability to troubleshoot issues with their card readers directly.
If you were referring to a different charger location, please email us at support@ezo.ie with the charger details and we’ll be happy to look into it further.
Thanks again for sharing your experience and feedback around Pay As You Go — we appreciate it and will continue working to make the charging process as smooth as possible 🚗⚡
Electric regards,
EZO Support Team.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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