Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I’ve had the worst experience with this credit union and would never do business with them again. I used them for a car loan and knew I would be paying it off as quickly as possible due to incredibly... Se mer

Betygsatt 5 av 5 stjärnor

My father was in the hospital, and we needed help with his account. LaQuandra Phillips was knowledgeable and empathetic as she walked us through our options. Then, when I needed additional help the fo... Se mer

Betygsatt 1 av 5 stjärnor

Joined Excite Credit Union to be able to refinance our home through your CU. Due to an extreme lack of communication, the loan never happened. Without my knowledge, the interest rate lock was exten... Se mer

Betygsatt 5 av 5 stjärnor

Excite gave me an opportunity that no other bank would consider. After experiencing an identity theft issue, I was left seemingly without any hope to achieve financial freedom. Now I can see the light... Se mer

Företagsinformation

  1. Finansiellt institut
  2. Bank
  3. Medlemsbank
  4. Bolånegivare

Skrivet av företaget

Excite is a relatable, jean-wearing, never-boring, highly-caffeinated credit union. We’re made up of smart, friendly people who feel it’s our responsibility to take care of the neighborhoods we live in. And we want to give everyone the chance to build a financially stronger future – because together is the only way to step up to better. Oh, we are also a very stable financially sound 69-year-old credit union with $650 million in assets and 43,000 neighbors (Members). We serve our neighbors in nine counties – Santa Clara, Santa Cruz, San Mateo, San Francisco, Monterey, and Alameda counties in California – and New Hanover, Pender, and Brunswick counties in North Carolina. We also offer the same great benefits to over 400 of our business friends. We’d be happy for you to visit us at excitecu.org. Federally insured by NCUA.


Kontaktuppgifter

3,0

Medel

TrustScore 3 av 5

94 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Crappy service

A mistake was made and excite let me get clobbered with overdraft fees. Never did they try once to let me know. I deposited $60 00 into my account and the receipt indicated a 400.00 balance not a negative amount .

16 augusti 2021
Logotyp för Excite Credit Union

Svar från Excite Credit Union

Hi Randy,

Thank you for your review. We sincerely apologize for the experience you recently had as a Member at Excite Credit Union. We are looking into the issue and will be in touch. Again, we apologize and hope we can resolve this moving forward.

Thank you,
The Excite Team

Betygsatt 5 av 5 stjärnor

took a moment to convey to teller that…ook a moment to convey to teller that i was unable to go online to access my account when she stopped saying what i was not saying and then realize the words com

took a moment to convey to teller that i was unable to go online to access my account when she stopped saying what i was not saying and then realize the words coming out of mouth was that i have been unable to access account and it has been one month and not a few days as she kept saying then it was fixed.

13 augusti 2021
Betygsatt 5 av 5 stjärnor

I wanna thank all of you

I wanna thank all of you! I have Great experience with all!

22 maj 2021
Logotyp för Excite Credit Union

Svar från Excite Credit Union

Hi Genaro,

This is awesome feedback -- thanks for sharing! We love hearing that Members have had a great experience working with us, and we're excited to have more opportunities to serve you in the future.

Best,
The Excite Team

Betygsatt 5 av 5 stjärnor

This company was quick

This company was quick, professionally and welcoming. I enjoyed working with this company

21 maj 2021
Logotyp för Excite Credit Union

Svar från Excite Credit Union

Hi G.M.

We are happy that you had a great experience. We appreciate the kind review.

Best,
The Excite Team

Betygsatt 5 av 5 stjärnor

Amanda Lonander was a fantastic help…

Amanda Lonander was a fantastic help all the way through the process.

21 maj 2021
Logotyp för Excite Credit Union

Svar från Excite Credit Union

Hi Cornelia,

We are so happy that you had a great experience with our team member. Thank you for your feedback and you Membership.

Best,
The Excite Team

Betygsatt 5 av 5 stjärnor

Great service

21 maj 2021
Omdöme utan inbjudan
Logotyp för Excite Credit Union

Svar från Excite Credit Union

Hi Znehr,

We are so happy that you had a great service. Thank you for your feedback and you Membership.

Best,
The Excite Team

Betygsatt 5 av 5 stjärnor

Great service by Aliah

Great service by Aliah at the Wilmington branch.

21 maj 2021
Logotyp för Excite Credit Union

Svar från Excite Credit Union

Hi There,

We are so happy that you had a great experience our team member. Thank you for your feedback and you Membership.

Best,
The Excite Team

Betygsatt 5 av 5 stjärnor

Superb services and so friendly surely…

Superb services and so friendly surely to recommend this union with my friends

18 maj 2021
Omdöme utan inbjudan
Logotyp för Excite Credit Union

Svar från Excite Credit Union

Hi Winwenrowena,

We are happy to always help out. Thank you for your feedback and your Membership.

Best,
The Excite Team

Betygsatt 5 av 5 stjärnor

I like this bank because I can receive…

I like this bank because I can receive my salary of work by direct deposit and all the personal work in the bank are good people

18 maj 2021
Logotyp för Excite Credit Union

Svar från Excite Credit Union

Hi Maria,

We're happy to be here for you! Thanks for taking time to leave a review, and for being part of Excite Credit Union.

Best,
The Excite Team

Betygsatt 4 av 5 stjärnor

Best credit union ever!I can recommend…

Best credit union ever!I can recommend those looking for any credit union that, excite is the best solution to their search.Team members are excellent and friendly,not forgetting how quick they served my family and most importantly how quick the cards were mailed to us!

17 maj 2021
Logotyp för Excite Credit Union

Svar från Excite Credit Union

Hi Phamelar,
This is awesome feedback -- thanks for sharing! We love hearing that Members have had a great experience working with us, and we're excited to have more opportunities to serve you in the future.

The Excite Team

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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