Nothing like the dress advertised Not cotton but a cheap lining fabric in nylon/polyester. It is a scam. It does not qualify for even one star.
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Was happy with first headband which came with elasticated back the second headband didn’t come with a very clear description but looked very similar it has no back elastic which doesn’t let it sit on... Se mer
Företaget har svarat
Beautiful product (jewelled headband), but faulty. One gem fell off immediately upon trying it on and the neighbouring gems were ever so slightly loose. When I emailed to return, I was accused of pull... Se mer
Företaget har svarat
Appalling 'service' They took my money and did not deliver what I paid for. No communication whatsoever other than to promote what they sell and to say that the item will be arriving! They even ema... Se mer
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Företagsinformation
Informationen kommer från olika externa källor
Beautifully Designed Headwear and Jewellery.
Kontaktuppgifter
35-37 Ludgate Hill, EC4M 7JN, London, Storbritannien
- info@evelynandrose.co.uk
- evelynandrose.co.uk
2,2
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I ordered from Evie and Rose London. A cotton dress was ordered but a shabby nylon/polyester garment arrived. They offered a 10% refund for something made from fabric that is used to line toilet bags
Nothing like the dress advertised Not cotton but a cheap lining fabric in nylon/polyester. It is a scam. It does not qualify for even one star.
30 juli 2026
Omdöme utan inbjudan
Disappointing quality
Disappointing quality. Poor fit. Much too large
30 juli 2026
Omdöme utan inbjudan
Send correct order! Order incorrect 4 times all same i ordered one
Send correct order!
Not 4 of an ugly ring i except refund s
29 juli 2026
Omdöme utan inbjudan
Svar från Evelynandrose
Please can you make sure you leave negative comments to the right website. We DO NOT sell rings - it is Evelyn Rose Boutique you want! Please remove this
Appalling 'service'
Appalling 'service'
They took my money and did not deliver what I paid for.
No communication whatsoever other than to promote what they sell and to say that the item will be arriving!
They even emailed me to ask what I thought of their non-existent service.
20 september 2025
Omdöme utan inbjudan
Svar från Evelynandrose
Hey Anna,
Assuming you’ve mixed up companies here as we don’t have an order from you and we’ve not sent marketing emails for a long time! We’ve had it before where we’ve been mistaken for an Australian company. I’ve requested information but this review is not for us and will probably be deleted by Trust Pilot shortly.
Great product
Such a beautiful headband at a great price, delivered quickly and in beautiful packaging! Highly recommended.
17 september 2025
Lovely head band arrived quickly in…
Lovely head band arrived quickly in time for last min dress accessory for wedding. Thank you 😊
28 maj 2025
Ornamented Headband. I have bought this headband for my…
I have bought this headband for my grand daughter who will a bridesmaid later this year. I am pleased with the purchase, it is very pretty and well made, perfect. Thankyou
28 april 2025
Stunning product and promptly delivered…
Stunning product and promptly delivered in time to gift
13 mars 2025
I have tried to contact them several…
I have tried to contact them several times for a return address so I can send back the headband that doesn't fit me and j have had no reply
5 april 2024
Svar från Evelynandrose
Hi, we have received one email from you (today) to which we responded to within five minutes. Please check your junk mail, the email was sent 11.23am 4.6.24 asking for more information. We have never had any other emails from you regarding a return. Disappointing you have left this review without allowing us a chance to help.
Beautiful product but faulty!
Beautiful product (jewelled headband), but faulty. One gem fell off immediately upon trying it on and the neighbouring gems were ever so slightly loose. When I emailed to return, I was accused of pulling the gem off as apparently that’s the only way they can ever come off. I was really looking forward to wearing the headband with my wedding outfit, so I’m not sure what reason I would have to ruin the headband myself. Unfortunately, my need to return was handled very poorly and I would not recommend the company. I was very polite and I understand we don’t live in a perfect world, but the owner clearly thinks everyone is out to get them.
22 april 2024
Svar från Evelynandrose
Georgie, thank you for sharing your thoughts on how beautiful our products are, I completely dissagree with your fabrication of our exchange and here is why:
Your order was processed by me directly, all headbands go through a vigorous quality check and the headband you ordered has gems sewn onto the headband, they were not loose and would not fall off unless pulled. You were not "accused" of pulling off the gem, the communication from us stated that it should not have happened as they're sewn on.
Also, we refunded you straight away and didn't require you to send back the product, in order to save you time.
As the owner, I do not think everyone is out to get us, so please do not make assumptions. Thanks again for taking the time to write a review and have a lovely week. Lisa.
Great product, Great sale price, Great customer service
Headband arrived and is absolutely stunning - honestly, the pics on their website don't do it justice! I purchased the GAIA headband on sale - the pics online make it seem like it's got a dark grey/black under-silk color, but it's actually a light-grey so really blends really well with all the hardware/diamante! Way better than I imagined in-person. Nice 'heft' to the product without being too heavy to wear, certainly doesn't feel cheap or chinsy like some bejeweled headbands can be. Also, my shipping advice included an incorrect tracking code - once I alerted e&r to the issue, Lisa responded in under an hour with correct details and reassurance all was in process for arrival. Great product, great customer service.
23 januari 2024
Omdöme utan inbjudan
Svar från Evelynandrose
Thanks so much for leaving such a glowing review! Really helpful for us. Enjoy wearing your Gaia headband xx
Wow I bought 2 items I love love love…
Wow I bought 2 items I love love love them..quality stuff indeed 💕
2 november 2023
Svar från Evelynandrose
Thanks Marini, so pleased. xx
The products are beautiful
The products are beautiful ! Thank you so much for everything :)
24 oktober 2023
Svar från Evelynandrose
You're welcome Florence! Thank you for purchasing from us :)
I did not receive the order 😔
13 oktober 2023
Svar från Evelynandrose
Hi Amna, I believe you emailed already regarding a shipment to Dubai? We responded to your email saying we sent this on the 13th October, it is now 3rd November, it shouldn't take this long however Royal Mail won't allow us to put in a claim for loss until 30 days. Please email me us back if you still haven't received by 13th November. Thanks
Lovely headbands but incorrect…
Lovely headbands but incorrect Information on the website and a hostile response when asked about it
21 augusti 2023
Svar från Evelynandrose
Hi Becky.
Sorry that you feel this warranted a 1 star because the website incorrectly stated drawbags were provided. We apologised for this mistake and did not feel we had written anything hostile, apologises if that's how you perceived it. Happy to have a further conversation if so, please email info@evelynandrose.co.uk and not use our instagram DMs as these go into a filter and we don't always see them. Really keen to understand what part of the conversation was hostile, thank you
Svar från Evelynandrose
Thanks Audrey for your kind review, much appreciated x
Beautiful headband, speedy service
Very helpful, professional and carefully packaged speedy delivery. Beautiful headband. Just as in photo. Not expensive but looked it. For a wedding. Many compliments.
22 maj 2023
Svar från Evelynandrose
Hi Fiona! So great to hear the wedding was a hit and you got so many compliments :) thanks for the review xx
I ordered a headband late on Monday…
I ordered a headband late on Monday evening, it was the Angelina, and realized the next day that I'd paid for the wrong postage - I needed it for Saturday. No need to worry, the item was despatch the following morning & arrival was 48 hours later, beautifully packaged, and the headband is fabulous, can't wait to wear it. It's that gorgeous it's had the approval of both my extremely critical daughters!!! Thank you again
23 mars 2023
Omdöme utan inbjudan
Svar från Evelynandrose
Hi Valerie, anytime, thanks for your order and hope to see you again soon xx
Arrived on time and perfectly packaged…
Arrived on time and perfectly packaged - thank you
1 mars 2023
Svar från Evelynandrose
You're welcome Joanna, thanks for your purchase and taking the time to write us a review :)
Svar från Evelynandrose
Thanks Lorraine for writing a review for us, it really helps our business grow and so pleased you love our products x
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