EuropaFoodXB Omdömen 

440
•
TrustScore 4.5 av 5

4,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I discovered Lotus Plus 1 toilet paper in France and super to find EuropaFood selling it. The best toilet paper ever! More expensive but worth it. It doesn’t disintegrate and you only need to use 1 or... Se mer

Betygsatt 5 av 5 stjärnor

Fantastic company. Great to be able to source such high-quality produce so easily. Yes, some things are more expensive than your standard UK supermarket fare but then the quality is far superior. Once... Se mer

Betygsatt 5 av 5 stjärnor

wanted to get some biscuits for my sister to remind us of our European holidays as kids. Best place to find them bar going to France myself. Only grumble is that shipping/tracking information wasn't r... Se mer

Betygsatt 2 av 5 stjärnor

I ordered canned chestnut puree of which over half of them were dented, not sure if they were like this before shipping or damaged during shipping. One out of three boxes of biscuit were completely sm... Se mer

Företaget har svarat

Företagsinformation

  1. Snabbköp
  2. också i
  3. Italiensk livsmedelsbutik
  4. Leverantör av livsmedelsprodukter
  5. Matvarugrossist
  6. Mejeributik

Skrivet av företaget

EuropaFoodxb is highly recommended as an online EU food specialist. We offer over 6000 French, Italian, Portuguese and other European products with a wide variety of food available from your favourite cakes, biscuits and yoghurts to oysters and foie gras. We import all our products fresh from Europe and deliver them directly to your door fresh on demand. Free London Delivery for any orders over £60 and for the rest of the country over £80. Nationwide delivery within 3-5 working days including fresh products. No extra taxes or hidden charges. No minimum order is required.


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

440 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(440)

51 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

great ordering

great ordering, delivery was on time, customer service very helpful when i called. very happy to recommend them!!

20 april 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Always appreciated

Always appreciated . Excellent communication…patient , helpful and knowledgeable about produce . Delivery process is superb…never any problems . Thank goodness I found them .!

23 april 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Good prices and responsive customer service

Good selection of French items and reasonable prices. Postage was quick and also a reasonable price (to outside London). There was a mix-up with a couple of my items, but the correct ones were immediately sent out when I pointed out the mistake. Great to find a place I can get things I’m missing from France, and very happy to order from them in future.

4 april 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Europafoods great, product not so good.

Website and ordering process/ arranging collect from store all efficient and customer-friendly. Always have been. Product I ordered however has sadly deteriorated in quality (Le Petit Marseillais olive oil soap). Been buying this for years for dry skin on hands. No longer worth buying. This of course is nothing to do with Europa foods.

14 mars 2024
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

I ordered canned chestnut puree of…

I ordered canned chestnut puree of which over half of them were dented, not sure if they were like this before shipping or damaged during shipping. One out of three boxes of biscuit were completely smashed into crumbs with package damaged,however the other two looks perfectly fine, not sure what happened again. I shall probably not order from here again giving the horrible condition on the received items.

15 mars 2024
Omdöme utan inbjudan
Logotyp för EuropaFoodXB

Svar från EuropaFoodXB

Dear Thusia Yiu,

We are truly sorry to hear about your disappointing experience with us. It has come to our attention that we haven't received any email from you regarding this issue, which has unfortunately left us unaware and unable to assist you sooner.

Please know, that we are here for you and eager to make things right. We kindly invite you to reach out to us directly at info@europafoodxb.com, providing photos and any other details. This will enable us to thoroughly understand the situation and work towards a satisfactory resolution.

Thank you for bringing this to our attention, and we look forward to hearing from you soon.

Kind regards,
Europafoodxb Team

Betygsatt 2 av 5 stjärnor

I thought I was ordering 6 doz X 1 lit…

I thought I was ordering 6 doz X 1 lit Hepar water and received 6 doz 75cl instead. I now see both sizes are listed on the site at the same price! We have ordered this product from other suppliers for years and never use anything else but 1 lit. Bottles. Confusion for an older person, perhaps. Difficult to accept as an error, definitely! Misleading in the extreme

29 februari 2024
Omdöme utan inbjudan
Logotyp för EuropaFoodXB

Svar från EuropaFoodXB

Good afternoon, unfortunately Hepar 6x1L is not available currently and probably will not be available anymore, the manufacturer changed his bottle size from 1L to 75cl already for some time. Both waters are indeed online but they are completely different prices and any customer is unable to add the 1L to their basket as the item is showing as out of stock. Therefore even if you thought you ordered the 6x1L, you clearly ordered the 75cl and could not do otherway. We would love to help you in this occasion if you gave us more information but do not want to be penalised for something which was clearly displayed.

Betygsatt 5 av 5 stjärnor

Giant BabyBels

The giant babybels are exactly that - huge. Great service, arrived on time, would definitely recommend

8 mars 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great find….zero alcohol Pastis!

We recently ordered some zero alcohol Pastis; my husband really likes the aniseed flavour but Pastis and Pernod are very expensive in the UK. I’m pleased to say that he is delighted by the purchase and finds the taste of the drink excellent. The bottles were also packaged very carefully and arrived promptly and undamaged.
I will certainly buy again and consider buying some other French products next time.
Thank you.

7 mars 2024
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Hit and mostly miss

Ordering was easy but delivery took almost 2 weeks.
Product quality hit and miss. Streaky bacon inedible tooo salty. Cumberland sausages just ok. German sausages good taste but casing is way too thick..not pleasant. Will not order again

9 februari 2024
Omdöme utan inbjudan
Logotyp för EuropaFoodXB

Svar från EuropaFoodXB

Dear Customer,

Thank you for taking the time to share your feedback with us. After thoroughly reviewing our records, it appears that we do not sell streaky bacon, Cumberland sausages, or German sausages. It's possible that your order and feedback may be intended for another business, as we do not have any record of selling the mentioned products.

We truly value our customers and strive to provide the best service possible. If there has been an error or confusion, we would appreciate the opportunity to resolve the issue and ensure your satisfaction. Please double-check your order details and consider reaching out to the correct vendor to address your concerns.

If you have any further questions or need assistance, please feel free to contact our customer support team at info@europafoodxb.com.

Thank you for your understanding.

Best regards,
Europafoodxb's Customer Support Team

Betygsatt 5 av 5 stjärnor

Great company, professional service

Site easy to use, product arrived on time. Was surprised at the care and attention given to the packaging of my items (breakable) which arrived unscathed. Great company to use for sourcing foods I have enjoyed on the continent but am unable to find here in the UK. Will use again and recommend

7 februari 2024
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Good food but the few tin cans I…

Good food but the few tin cans I ordered were packaged in a huge box filled with styrofoam and plastic wraps, why? What a waste. Disposing of all that wasn't easy either.
Please look into biodegradable packaging. Cardboard would have done the job

5 februari 2024
Omdöme utan inbjudan
Logotyp för EuropaFoodXB

Svar från EuropaFoodXB

Dear Customer,

Thank you for taking the time to share your feedback with us.

In response to your suggestion, we want to inform you that all the materials used in the packaging are recyclable. Additionally, we have utilized an eco-friendly packaging material called EcoFlo, which is biodegradable and compostable.

If you have any further concerns or suggestions, please feel free to reach out to our customer service team at info@europafoodxb.com.

Best regards,
Europafoodxb Team

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer