EuropaFoodXB Omdömen 

440
•
TrustScore 4.5 av 5

4,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I discovered Lotus Plus 1 toilet paper in France and super to find EuropaFood selling it. The best toilet paper ever! More expensive but worth it. It doesn’t disintegrate and you only need to use 1 or... Se mer

Betygsatt 5 av 5 stjärnor

Fantastic company. Great to be able to source such high-quality produce so easily. Yes, some things are more expensive than your standard UK supermarket fare but then the quality is far superior. Once... Se mer

Betygsatt 5 av 5 stjärnor

wanted to get some biscuits for my sister to remind us of our European holidays as kids. Best place to find them bar going to France myself. Only grumble is that shipping/tracking information wasn't r... Se mer

Betygsatt 2 av 5 stjärnor

I ordered canned chestnut puree of which over half of them were dented, not sure if they were like this before shipping or damaged during shipping. One out of three boxes of biscuit were completely sm... Se mer

Företaget har svarat

Företagsinformation

  1. Snabbköp
  2. också i
  3. Italiensk livsmedelsbutik
  4. Leverantör av livsmedelsprodukter
  5. Matvarugrossist
  6. Mejeributik

Skrivet av företaget

EuropaFoodxb is highly recommended as an online EU food specialist. We offer over 6000 French, Italian, Portuguese and other European products with a wide variety of food available from your favourite cakes, biscuits and yoghurts to oysters and foie gras. We import all our products fresh from Europe and deliver them directly to your door fresh on demand. Free London Delivery for any orders over £60 and for the rest of the country over £80. Nationwide delivery within 3-5 working days including fresh products. No extra taxes or hidden charges. No minimum order is required.


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

440 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(440)

51 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Europa Foods - wonderful experience

Gavottes icecream biscuits - utterly delicious and the best price from Europa Food. Europa notified me at all times ie confirmed order, then sent email to notify me of delivery date & time and followed it with an email. Wonderful service

15 augusti 2024
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

I odered Chocolates

I odered 20 Lindy chocolate tablets. They arrived to the collection destination on time. But unfortunately the chocolates were not stored in a cool place in this hot weather. The shop was warm. The chocolates melted.

30 juli 2024
Omdöme utan inbjudan
Logotyp för EuropaFoodXB

Svar från EuropaFoodXB

Dear Smain,

Thank you for your review and we understand how disappointing this must have been, we are sorry for it.

In the future, it would be greatly appreciated if you could inform the store team immediately at the point of collection if there are any issues with your order. This will enable us to address the problem promptly and ensure that your experience meets our standards.

Thank you for your understanding, and we hope to serve you better in the future.

Best regards,
Europafoodxb Team

Betygsatt 5 av 5 stjärnor

First Experience and I’m impressed

My first shop and I’m so very pleased ! Ordered some items for a themed party. Was kept up to date regarding delivery so thought it was via courier. I Hadn’t expected a bagless delivery as I thought it would be arriving in a box ! The driver was amazing! Gave me bags and helped packed them
Items look excellent quality and I’ve already recommended to family and friends ! I’ll definitely be back ! A really great experience … thank You

17 juli 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Delicious Bonne Maman cakes and…

I ordered several Bonne Maman cakes and biscuits. They're all delicious and delivered on time. One item, a bar of chocolate wasn't sent but they didn't charge me for it so I guess it was unavailable. All in all, great service.

30 juni 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

BE CAREFUL, it is to good to be true!

Be careful, don't trust the pictures, description or delivery weight. It seemed to good to be true and believe me it was! Bit of a rip off to be honest. Delivery was fast but also a rip off! Not worth the battle with Customer service by the look of it. I will definitely not be entertaining any more products or purchases from this site!

18 juni 2024
Omdöme utan inbjudan
Logotyp för EuropaFoodXB

Svar från EuropaFoodXB

Hi Ben, I am sorry to hear about your experience. We have checked our records. We don't have any messages/ emails apart from our email to you that your card was declined. Please, can you kindly get in touch with our customer service

Betygsatt 5 av 5 stjärnor

Chapeau!

It's really good that they can even supply fresh (French in my case) food items outside of London but the lengths they go to to pack them for transit are exemplary. The ice cubes hadn't even defrosted. And all fresh items I ordered are within date too!
All I can say is "chapeau" !

11 juni 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very good shopping experience

Very good shopping experience. It’s a place you can order some good items not available at local supermarkets. The staff called when one item is back ordered and discussed about the delivery date. Emails were sent before the delivery. All items arrived on nice condition. Will buy from them again.

1 juni 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

What an amazing shop!

What an amazing shop!
i forgot to add a few items, and they were so helpful and i did manage to add them after i made the order.
they were so friendly and nice.
prices are fair too.
i will be ordering again
thank you!
sharone argove

23 maj 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

False advertising, poor customer service, false delivery time

Ordered an item today Order Number is 410991. The item was due to be delivered on the Wednesday - arrived a day late no communication on the item arriving late

The item also was advertised as being a six bottle Volvic screenshots below

The item arrived as one bottle. Have asked for a refund the WORSE possible customer service have been dealing with someone called Kat

If you are based in the UK would recommend not buying from them - customer service is non existent and false advertising

30 maj 2024
Omdöme utan inbjudan
Logotyp för EuropaFoodXB

Svar från EuropaFoodXB

Dear Aqeel Rafiq,

We want to clarify a few points regarding your order, your review on Google, and any other platforms you may decide to use.

You ordered 15 individual bottles of Volvic 1L. These could not have been delivered in packs of 6 as the price is stated per bottle, not per pack. The description accurately corresponds to the products advertised. The number of liters was clearly indicated on both your order and invoice.

Regarding your claim that our customer service is nonexistent, we strongly disagree. We are here to assist you, as evidenced by our interactions. However, we do not tolerate abusive language towards our staff. Referring to our colleague with derogatory terms and using offensive language is unacceptable.

Additionally, if you find yourself frequently frustrated or confused, you might consider consulting the NHS for advice. They offer services free of charge and are known for their remarkable support.

Thank you for your understanding.

Best regards,
Customer Service Team

Betygsatt 5 av 5 stjärnor

Great shopping experience

Securely wrapped items, no damage to fragile biscuits at all. Delivered as per instructions, thank you so much. Clear and timely correspondence regarding order and expected delivery. Great experience all round - thank you Europafood - I will not hesitate to order from this company again.

22 maj 2024
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer