I ordered the wrong brush heads and they did not fit my toothbrush so I emailed and I gad a replacement set within 48 hours at no extra cost . A pleasure doing business with
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I’m absolutely obsessed with my Spotlight Sonic Toothbrush! It’s honestly been such a great purchase and I love using it. I also have to mention how lovely the Spotlight team were when I emailed to a... Se mer
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“Created by dentists” but perhaps they should have left it to the design professionals. This toothbrush simply isn’t as good as other, slightly more expensive brands. It doesn’t indicate when the batt... Se mer
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The product is excellent. I thought it was slow at the beginning but after two weeks the magic started & I could definitely see the difference. Really happy I tried it & will be placing another order... Se mer
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Företagsinformation
- Leverantör av skönhetsprodukter
- Hälsa- och skönhetsbutik
- Kosmetisk tandvårdsmottagning
- Skönhetsartiklar
- Tandblekning
Om Spotlight Oral Care EU
Skrivet av företaget
Created by Dentists
Spotlight Oral Care is an Irish-based company founded by sisters and dentists Dr. Lisa and Dr. Vanessa Creaven. Its mission is to create clean, clinically proven and effective, earth-kind oral care solutions for every smile.
Made With Care
Think vegan-friendly, cruelty-free formulations, 100% recyclable toothpaste tubes that won’t end up in landfills, dental floss made from 100% recyclable plastic bottles (cool, right?), and low-impact packaging so that you can make a positive impact in your daily oral health routine.Kontaktuppgifter
Block 2, Harris House, Small IDA Business Park, Tuam Road, H91 RK5Y, Galway, Irland
- +353-87-466-2473
- info@spotlightoralcare.com
- eu.spotlightoralcare.com
4,6
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service and quick delivery.
31 juli 2026
Svar från Spotlight Oral Care EU
Hi Claire,
Thank you so much for your lovely review! 😊 We’re delighted to hear that you were happy with our service and that your order arrived quickly.
We really appreciate you taking the time to share your experience with us!
Excellent customer service
Excellent customer service, I had an issue with my toothbrush not charging fully. After trying a couple of troubleshooting tips it still wouldn’t work so they sent me a new toothbrush. Fabulous!
31 juli 2026
Svar från Spotlight Oral Care EU
Thank you so much for your wonderful review! 😊 We’re delighted to hear that our customer service team was able to help resolve the charging issue and get a replacement toothbrush sent out to you.
We really appreciate your kind words and are so pleased we could get you back up and running! 🦷✨
Great service
Great service, items delivered quickly. Toothbrush is excellent, battery lasts forever amd travel case is nice too.
21 juli 2026
Svar från Spotlight Oral Care EU
Thank you so much for your fantastic review, Jerome! 😊
We're delighted to hear you're enjoying your toothbrush, especially the long-lasting battery and travel case. It's also great to know you were happy with the speedy delivery and service.
We really appreciate you taking the time to share your experience and thank you for choosing Spotlight Oral Care! 🦷✨
Love the water flosser
Love the water flosser, very simple and easy to use and get a lot of comfort from the UV cleaner. Delivery excellent as usual, love this company.
20 juli 2026
Svar från Spotlight Oral Care EU
Thank you so much for your wonderful review, Deirdre! 💙
We're delighted to hear that you're loving your water flosser and finding it simple and comfortable to use. It's also great to know you're enjoying the added reassurance of the UV cleaner and that your delivery arrived promptly.
We really appreciate your continued support and kind words about Spotlight Oral Care! 🦷✨
Svar från Spotlight Oral Care EU
We appreciate your kind review Geraldine!
The best quality products and best…
The best quality products and best customer service.
19 juli 2026
Svar från Spotlight Oral Care EU
Thank you so much for your lovely feedback Belinda! We’re delighted to hear that you’re happy with the quality of our products and the customer service you received. We truly appreciate your support and kind words!
Fantastic service
First time ordering off this company And wow ordered on a Tuesday arrived Thursday well packaged , and very well informed from start to finish of when item would arrive , must say very impressed and will 100% shop with this company again thank you
28 juli 2026
Svar från Spotlight Oral Care EU
Thank you so much for your fantastic feedback Sara! We’re absolutely delighted to hear how impressed you were with your first order, from the speedy delivery and careful packaging to the updates throughout the process.
Disappointed
“Created by dentists” but perhaps they should have left it to the design professionals. This toothbrush simply isn’t as good as other, slightly more expensive brands. It doesn’t indicate when the battery is running low, so often just stops mid-brush. It’s not ergonomic, so adjusting the brushing modes whilst brushing is fiddly, and the replacement heads are expensive.
7 augusti 2026
Omdöme utan inbjudan
Svar från Spotlight Oral Care EU
We’re very sorry to hear that you’ve been disappointed with your experience Kevin, and we sincerely appreciate you taking the time to share such detailed feedback.
We understand how frustrating it would be for the toothbrush to stop during brushing. Each of our devices is designed to provide a warning when the battery is running low, so we’d really like to investigate why this may not have been happening for you.
We have requested your contact information so that a member of our team can reach out directly and look into this further.
Very good customer service
Very good customer service. It was very easy to contact the company when I had a query and they were very helpful in resolving it for me. I'm very happy with the products as well.
27 juli 2026
Svar från Spotlight Oral Care EU
Hi Bridget,
Thank you so much for your wonderful review!
We're delighted to hear that you found it easy to get in touch with us and that we were able to resolve your query. It's also great to know you're happy with our products.
We really appreciate you taking the time to share your experience and thank you for choosing Spotlight Oral Care.
Best customer service I think I have…
Best customer service I think I have ever experienced. Issue resolved within less than 24 hours. Highly highly recommend
27 juli 2026
Svar från Spotlight Oral Care EU
Hi Gillian,
Thank you so much for your amazing review!
We're absolutely delighted to hear that you had such a positive experience with our customer service and that we were able to resolve your issue so quickly.
Your kind words and recommendation mean a great deal to us. Thank you for taking the time to share your feedback and for choosing Spotlight Oral Care.
Excellent After Sales care
I received a Spotlight toothbrush as a gift last year. At first, I had an issue with it charging, but I contacted customer support and they immediately sent me a replacement charger with no hassle. That solved the problem straight away.
Unfortunately, this month my toothbrush stopped working completely and wouldn’t charge at all. I contacted support again, and once more they couldn’t have been more helpful. They asked no unnecessary questions and sent me a brand new replacement toothbrush the very next working day. It was even personalised, just like my original.
The customer service has been fantastic from start to finish. I highly recommend Spotlight—not only for their products but for their after-sales support. Thank you, Spotlight!
13 juli 2026
Svar från Spotlight Oral Care EU
Thank you so much for taking the time to leave such a lovely review! 😊
We’re delighted to hear that our team was able to help resolve the issues you experienced and that you received the support you needed throughout the process.
Providing great after-sales care is really important to us, so we truly appreciate your kind words and your recommendation. We hope you continue to enjoy your Spotlight toothbrush and thank you again for your support!
Excellent service and swift delivery
Excellent service and swift delivery. Highly recommend Spotlight.
22 juli 2026
Svar från Spotlight Oral Care EU
Thank you for your kind words Martin! We're thrilled to hear you were happy with both our service and the speedy delivery. Your recommendation means so much to us, and we truly appreciate your support.
I got the Sonic Pro personalised…
I got the Sonic Pro personalised toothbrush for my niece, she was soo excited and a really lovely gift to give. Thanks Spotlight!!!
21 juli 2026
Svar från Spotlight Oral Care EU
Thank you so much for your lovely review Lorraine! We're so happy to hear your niece was so excited to receive her personalised Sonic Pro toothbrush. Thank you for choosing Spotlight!
Excellent product
This product is fantastic . Next day delivery. Very powerful. Cleans excellently.
21 juli 2026
Svar från Spotlight Oral Care EU
Thank you so much for your lovely review!
We’re delighted to hear you’re enjoying your Spotlight Oral Care product and that you’re happy with the power, performance, and quick delivery.
It’s great to know it’s helping you keep your smile feeling fresh and clean. Thanks again for choosing Spotlight Oral Care! 😊
Svar från Spotlight Oral Care EU
Thank you so much for your wonderful review Sharon! We're delighted to hear you're happy with the product and that your order arrived quickly. We really appreciate your support
Svar från Spotlight Oral Care EU
We really appreciate your kind feedback Milly!
Svar från Spotlight Oral Care EU
Thank you for your lovely review! We hope the presents are a big hit. We really appreciate your support and hope the recipients love their Spotlight products! ✨
I have been buying products from this…
I have been buying products from this company from the start of spotlight oral care. I can honestly say that my teeth & mouth have never felt so good. Orders arrive on time.
2 juli 2026
Svar från Spotlight Oral Care EU
Thank you so much for your continued support since the very beginning of Spotlight Oral Care! It means the world to hear that our products have made such a positive difference for you Susan!
Perfect Transaction
13 juli 2026
Svar från Spotlight Oral Care EU
We appreciate your kind feedback and custom Dave!
Love the product’s they keep my oral…
Love the product’s they keep my oral hygiene routine perfect. Site is easy to order from. I never have any issues
3 juli 2026
Svar från Spotlight Oral Care EU
Thank you so much for your wonderful feedback! We’re delighted to hear that our products are helping to keep your oral hygiene routine on track and that you find our website easy to use. 😊
We really appreciate your continued support and are so glad to hear you’ve had such a positive experience ordering with us.
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