I ordered the wrong brush heads and they did not fit my toothbrush so I emailed and I gad a replacement set within 48 hours at no extra cost . A pleasure doing business with
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I’m absolutely obsessed with my Spotlight Sonic Toothbrush! It’s honestly been such a great purchase and I love using it. I also have to mention how lovely the Spotlight team were when I emailed to a... Se mer
Företaget har svarat
“Created by dentists” but perhaps they should have left it to the design professionals. This toothbrush simply isn’t as good as other, slightly more expensive brands. It doesn’t indicate when the batt... Se mer
Företaget har svarat
The product is excellent. I thought it was slow at the beginning but after two weeks the magic started & I could definitely see the difference. Really happy I tried it & will be placing another order... Se mer
Företaget har svarat
Företagsinformation
- Leverantör av skönhetsprodukter
- Hälsa- och skönhetsbutik
- Kosmetisk tandvårdsmottagning
- Skönhetsartiklar
- Tandblekning
Om Spotlight Oral Care EU
Skrivet av företaget
Created by Dentists
Spotlight Oral Care is an Irish-based company founded by sisters and dentists Dr. Lisa and Dr. Vanessa Creaven. Its mission is to create clean, clinically proven and effective, earth-kind oral care solutions for every smile.
Made With Care
Think vegan-friendly, cruelty-free formulations, 100% recyclable toothpaste tubes that won’t end up in landfills, dental floss made from 100% recyclable plastic bottles (cool, right?), and low-impact packaging so that you can make a positive impact in your daily oral health routine.Kontaktuppgifter
Block 2, Harris House, Small IDA Business Park, Tuam Road, H91 RK5Y, Galway, Irland
- +353-87-466-2473
- info@spotlightoralcare.com
- eu.spotlightoralcare.com
4,6
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very efficient service with short…
Very efficient service with short delivery turnaround and product received as advertised.
14 augusti 2026
Svar från Spotlight Oral Care EU
Thank you so much for your lovely review! We’re delighted to hear you were happy with our efficient service, quick delivery, and your product. We really appreciate your support! 😊
Service
Fast delivery and site easy to order from it was a present so she was delighted.
13 augusti 2026
Svar från Spotlight Oral Care EU
Thank you so much for your lovely review, Audria! We’re delighted to hear that the ordering process was easy, delivery was quick, and that she was delighted with her present. 😊
We really appreciate your support!
The best after sales service
12 augusti 2026
Svar från Spotlight Oral Care EU
Thank you so much for your lovely review, Carol! We’re delighted to hear that you had such a positive experience with our after-sales service. We really appreciate your support!
Svar från Spotlight Oral Care EU
Thank you so much for your lovely review, Annie! We’re delighted to hear you’re happy with our products, customer service, and delivery. We really appreciate your support!
5 stars for excellent service
Had a problem with my toothbrush that I bought in 2024, it was not charging anymore. The company was very helpful and replaced it without any hassle. Much appreciated and well done! 🙂
11 augusti 2026
Svar från Spotlight Oral Care EU
Thank you so much for your lovely feedback Evelin! We’re really pleased we could help resolve the issue with your toothbrush and arrange a replacement for you
excellent products and postage
10 augusti 2026
Svar från Spotlight Oral Care EU
Thank you so much for your lovely review! 😊 We’re delighted to hear you’re happy with both our products and delivery. We really appreciate your support!
Svar från Spotlight Oral Care EU
Thank you for your lovely review! We’re delighted to hear that your order arrived quickly and that you were able to take advantage of a great offer. 😊
We really appreciate your support!
Sorted
My problem was sorted out quickly and without any fuss. A great company to deal with.
10 augusti 2026
Svar från Spotlight Oral Care EU
Thank you so much for your lovely review! We’re delighted we could get everything sorted quickly and smoothly. 😊
We really appreciate your kind words and your support! 💚
Quick & speedy delivery
Quick & speedy delivery. Used a promotion & had free delivery so purchased replacement toothbrush heads.
29 juli 2026
Svar från Spotlight Oral Care EU
Thank you so much for your 5-star review! 😊 We’re delighted to hear your order arrived quickly and that you were able to take advantage of our promotion and free delivery. We really appreciate your support and hope you continue to enjoy your replacement heads!
Website is very user friendly and the…
Website is very user friendly and the Checkout was straight forward. The product itself is fantastic.
8 augusti 2026
Svar från Spotlight Oral Care EU
Thank you so much for your lovely 5-star review! 😊 We’re delighted to hear that you found our website easy to use and checkout straightforward. It’s wonderful to know you’re also loving the product! 💙 We really appreciate your support.
I still haven’t received the product
I still haven’t received the product, even though I was charged around €20 for delivery. The parcel was shipped from Ireland and only arrived in Bucharest today, more than 10 days later, and has now been assigned to Poșta Română for final delivery.
More than 10 days seems excessive for a delivery within the EU, especially considering the delivery fee.
My previous toothbrush stopped working after four years, and since I was very happy with it, I decided to order the same product again. Unfortunately, the delivery experience this time has been very disappointing. The courier chosen for deliveries in Romania has a well-known reputation for slow delivery times and generally poor service, which makes the relatively high shipping cost even harder to justify.
8 augusti 2026
Svar från Spotlight Oral Care EU
Thank you for your feedback, and I’m sorry to hear about the delay with your delivery. We completely understand your frustration, especially given the delivery charge.
As the order is being shipped from Ireland to Romania, the delivery time can vary once the parcel is handed over for final delivery. I can see that the tracking was updated again yesterday, so there is movement and it is progressing towards you.
I’ll send the tracking link to your email so you can keep an eye on the latest updates directly from the courier.
We’re sorry again for the inconvenience, and we really appreciate your patience. We hope your new toothbrush reaches you very soon! 💙
Svar från Spotlight Oral Care EU
Thank you so much for your lovely review! 😊
We’re delighted to hear that you think our toothbrush is better than any you’ve used before!
Thank you for choosing Spotlight Oral Care and for taking the time to share your feedback. We really appreciate it!
The Best
Spotlight products are a must in our house. Toothbrushes are excellent and last longer than most other brands, delivery within 2 days, highly recommend
21 juni 2026
Svar från Spotlight Oral Care EU
Thank you so much for your fantastic review! 😊
We’re delighted to hear that you’re loving your Spotlight toothbrush and that it’s exceeded your expectations. It’s also wonderful to know that our products have become a must-have in your home and that you’ve been happy with the quality and speedy delivery.
Thank you for your continued support and for recommending Spotlight Oral Care! 🦷💙
We really appreciate it!
Amazing whitening products
Quick delivery, products do what it says on the tin. Amazing whitening products, bought a range of them and I can see the difference after first use
7 augusti 2026
Svar från Spotlight Oral Care EU
Thank you so much for your fantastic review Ramune! We’re delighted to hear that you were impressed with the quick delivery and, even better, that you’re already seeing a difference from our whitening products after your first use. We really appreciate your support and hope you continue to love your results!
Svar från Spotlight Oral Care EU
Thank you so much for your lovely review Lorraine! We’re delighted to hear you’re enjoying our products and that you were happy with the speed and efficiency of our service.
Svar från Spotlight Oral Care EU
Thank you so much for your lovely feedback Mary! We’re delighted to hear that you’re happy with our products and that your order arrived promptly.
I’m so happy with this product
I’m so happy with this product. My teeth never looked as white. Will definitely buy again
13 juni 2026
Svar från Spotlight Oral Care EU
Thank you so much for your lovely review! 😊✨
We’re delighted to hear that you’re so happy with the results and that your teeth are looking whiter! It’s wonderful to know you’ll be purchasing again.
Thank you for choosing Spotlight Oral Care, and we look forward to welcoming you back!
Really fantastic products with…
Really fantastic products with excellent customer service. Great company.
31 juli 2026
Svar från Spotlight Oral Care EU
Thank you so much for your lovely review! 😊
We're delighted to hear that you're enjoying our products and that you've had such a positive experience with our Customer Care team.
Your kind words mean a lot to us, and we're so grateful for your support.
Love Spotlight toothpaste and mouthwash…
Love Spotlight toothpaste and mouthwash they really clean the teeth and leave your mouth fresh. Ordering is easy with a good choice of products, plus the offers. I also like the the bundles for kids they make fab presents at Christmas.
2 augusti 2026
Svar från Spotlight Oral Care EU
Thank you so much for your lovely review, Marion! We’re thrilled to hear that you’re enjoying our toothpaste and mouthwash and that they leave your mouth feeling fresh.
It’s also wonderful to hear that you find ordering easy and enjoy our range of products, bundles and offers. We’re especially pleased that our kids’ bundles make great Christmas gifts!
Thank you for choosing Spotlight Oral Care and for your support. 😊
Great products at excellent prices
Great products at excellent prices. Love the electric toothbrush with all the different settings
29 april 2026
Svar från Spotlight Oral Care EU
Thank you so much for your lovely review, Geraldine! 😊 We’re delighted to hear that you’re enjoying your electric toothbrush and finding the different settings useful.
It’s wonderful to know you’re happy with the quality of our products and prices.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.