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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

After I came across the company Ettinger on YouTube more or less by chance, I took a closer look at their product line. I was very keen to buy a new wallet. The company’s presentation and, above a... Se mer

Betygsatt 5 av 5 stjärnor

Hands down the best customer service experience I’ve ever had. My husband is quite particular about his wallet and we went back and forth with customer service several times and received photos of ea... Se mer

Betygsatt 5 av 5 stjärnor

Great customer service! There was a mixup with one of my items and they fixed it instantly. Very service oriented. Would recommend

Betygsatt 5 av 5 stjärnor

Customer service is extra extraordinary! I failed to look at their already high rating, and emailed customer service regarding a gift option selection. They not only assured me, but followed up by se... Se mer

Företagsinformation

  1. Tillverkare av skinnvaror
  2. Butik med skinnvaror

Skrivet av företaget

Since 1934, Ettinger has been synonymous with refined British leather craftsmanship — a hallmark of quiet luxury that endures through generations. From its beginnings in London to its workshop in Walsall, every Ettinger piece is hand-crafted with precision, using the world’s finest leathers and time-honoured techniques. Carrying a Royal Warrant from HM King Charles III, the brand represents more than craftsmanship; it is a celebration of heritage, authenticity, and timeless design. Each wallet, briefcase, and accessory is created not simply to be owned, but to be lived with — growing more beautiful and personal over time. Still proudly family-owned, Ettinger remains guided by the same values that shaped it in 1934. Every creation reflects the family’s enduring vision and distinctive personal touch while offering a subtle statement of sophistication. Distinctly British, quietly confident, and effortlessly classic.


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

76 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Cotswold weekend bag

I have bought a number of items from Ettinger over the years and the quality has always been second to none. I most recently gifted their Cotswold weekend bag to my wife, which she absolutely loves. The customer service team were as always very helpful and responsive.

14 februari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

My husband has been wanting an Ettinger…

My husband has been wanting an Ettinger wallet for some time, and I recently purchased one for his birthday. Unbeknownst to me, he had just received a coupon for free shipping that morning, and sent it to me (probably as a hint!). I forwarded the email to customer service, hoping they would honor it after the fact, which they did. That says a lot about a company, and I have been impressed ever since.

After the wallet was shipped, they reached out to find out if he was happy with it. After he opened it today, I was very pleased to report that he absolutely loved it. It exceeded his expectations in every way. It truly is a beautifully crafted item.

I can’t recommend Ettinger enough, and will not hesitate to use them again. Thank you, Ettinger, for exemplifying quality in both product and service!

13 februari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great online shopping experience

My experience shopping online with Ettinger was so good. Their customer service was excellent and they helped make the gift I was purchasing extra special! I will definitely shop here again and will highly recommend to others, thank you so much.

14 januari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

A beautiful bill-fold wallet & impeccable customer service

My first Ettinger purchase. I have had several fine wallets over the last 30 years that have grown & aged with me. The Ettinger bill-fold wallet is superbly made with superb quality leather and fine, consistent stitching. The price is reasonable for the quality. I’m pleased I made the jump back to a leather wallet from the iPhone card-case I’ve used for the last year.

I would particularly highlight my customer service experience in returning a pen case (beautiful product, but my fountain pens were too large to fit). No chatbots or AI to navigate, straight to a human-being.

Common-sense & prompt, courteous, customer service prevails at Ettinger which, in my opinion, is worth its weight in gold.

16 januari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

A beautiful bag to add to my…

A beautiful bag to add to my collection, the style and quality is excellent! I would also like to thank the customer service team dfor all their help with my order, quick replies and great service

13 december 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great Product. Even Better Service!

Needed to order an item at short notice, so called Ettinger, and got put through to Cassi on their Customer Service team. She proved to be very helpful, and ensured the order was processed and despatched within minutes. The parcel arrived on time. In a day and age where many companies have lost the art of 'in person' service, Cassi's professionalism and courtesy is greatly appreciated. Ettinger, and its team, are highly recommended - bravo!

27 november 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Craftsmanship

Ettinger is a brand that provides excellent craftsmanship and their product-design stands the test of time. It's the very opposite of fast fashion. Customer service is top notch and so is the delivery in particular.

22 november 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Will be purchasing more from here!

I was not sure about which wallet to get at first and which colour and especially which text colour for personalisation but the team at Ettinger were extremely helpful in sending me photographs and their suggestions on which would look nicest with the combo I would like! The shipping was also quicker than expected as well!

9 oktober 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic customer service

I purchased a wallet in a beautiful blue (petrol) and ask for it to be customised not thinking that it might take longer than the normal delivery time.
As I was going to gift this wallet to my fiancé when on holiday in Egypt I needed it to arrive soon.
I contacted the customer service which replied promptly and made sure the order came earlier!
I was very impressed by the fantastic customer service!

23 september 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Personalised Wallet

I contacted the team at Ettinger regarding a bespoke personalisation on the inside of one of their wallets. Their response was excellent, prompt, friendly and helpful and the beautiful wallet arrived quickly and excellently packaged. Would highly recommend!

1 juli 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Ordered a customized product from…

Ordered a customized product from Germany. Support reached out proactively to suggest some changes (at no additional costs) to my requests (which I followed as these made so much sense). Product arrived in Germany in under a week. Brilliant service and craftsmanship.

9 september 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Longtime Customer, Consistently Impressed

I’ve been a customer of Ettinger for over 10 years and continue to be impressed by the quality of their products. The craftsmanship is exceptional, and the leather stands the test of time. Their card holder and stationery items are part of my daily essentials. If you’re looking for well-made, reliable leather goods, I highly recommend Ettinger.

5 augusti 2024
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

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