After I came across the company Ettinger on YouTube more or less by chance, I took a closer look at their product line. I was very keen to buy a new wallet. The company’s presentation and, above a... Se mer
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Hands down the best customer service experience I’ve ever had. My husband is quite particular about his wallet and we went back and forth with customer service several times and received photos of ea... Se mer
Great customer service! There was a mixup with one of my items and they fixed it instantly. Very service oriented. Would recommend
Customer service is extra extraordinary! I failed to look at their already high rating, and emailed customer service regarding a gift option selection. They not only assured me, but followed up by se... Se mer
Företagsinformation
Skrivet av företaget
Since 1934, Ettinger has been synonymous with refined British leather craftsmanship — a hallmark of quiet luxury that endures through generations. From its beginnings in London to its workshop in Walsall, every Ettinger piece is hand-crafted with precision, using the world’s finest leathers and time-honoured techniques. Carrying a Royal Warrant from HM King Charles III, the brand represents more than craftsmanship; it is a celebration of heritage, authenticity, and timeless design. Each wallet, briefcase, and accessory is created not simply to be owned, but to be lived with — growing more beautiful and personal over time. Still proudly family-owned, Ettinger remains guided by the same values that shaped it in 1934. Every creation reflects the family’s enduring vision and distinctive personal touch while offering a subtle statement of sophistication. Distinctly British, quietly confident, and effortlessly classic.
Kontaktuppgifter
215 Putney Bridge Road, London, SW15 2NY, SW15 2NY, London, Storbritannien
- 02088771616
- clientservices@ettinger.co.uk
- ettingerlondon.com
I have been purchasing products from…
I have been purchasing products from Ettinger for about 20 years. The wallet that was my first purchase is used every day and is still looks great.. All items have arrived very quickly in Canada and have been exactly as I wanted. I try to treat myself or give a gift every year with something I know will be a quality item that will last lifetime.
Product and customer service exceeded expectations
Well-made, high quality products with remarkable customer service!
I purchased a personalised wallet for my partner’s birthday. We are both very impressed with the quality of the leather and how well constructed the wallet is. When I emailed them with a few enquiries, they were beyond helpful and prompt with their replies. Would definitely buy again!
Setting the benchmark for quality service and product.
I shop fairly regularly online with Ettinger and they demonstrate such a high level of customer service and quality of product that only a family run company can provide. Every purchase is a pleasure and when the items arrive they are wrapped and boxed with such care and attention to detail. Thanks to everyone there.
Superb customer service combined with a…
Superb customer service combined with a fabulous product (a customised orange sterling leather pill case, for my daughter)- what’s not to like?
Can’t praise them enough
Excellent customer service
I’ve purchased 2 flasks from Ettinger and both times the service has been outstanding. The product quality is superlative, the packaging is beautifully luxurious and the shipping very fast.
Highly recommended
Timeless Craftsmanship and Exemplary Service
I rarely leave reviews, but Ettinger truly deserves the praise. From start to finish, their customer service has been exceptional. Prompt, professional, and genuinely attentive.
As for the products themselves, they are simply outstanding. The quality of the leather is exquisite, the craftsmanship flawless, and the attention to detail is second to none. Each piece exudes timeless British elegance and feels like an investment in something that will only grow more beautiful with age.
Even the packaging and shipping were impressive: beautifully presented and swiftly delivered. All in all, a class act from a company that cares about both its products and its patrons. Highly recommended.
really nice leather products and…
really nice leather products and helpful service
Excellent quality and customer service!
I bought 3 portfolios/pouches from Ettinger and couldn't be more pleased! The quality of the products and customer service are excellent! The Capra large portfolio has a luxurious fine grain texture, while the Sterling medium pouch has a wonderful touches of color. But perhaps the true standout is the medium bridle hide leather pouch with its soft, smooth texture that has such a refined feel to it.
CAPRA VISITING CARD CASE WITH TAB
I recently received a Capra Visiting Card case with tab as an early birthday present. I have wasted money over the years on designer wallets and card holders. This is without doubt the most exceptional card holder I have ever seen. The leather is exquisite and the craftsmanship and attention to detail is flawless. You can tell these have been made by artisans who take pride in their craft. The card holder came with a complimentary ticket holder, this simple product is better made than another designers flagship leather wallet! I can see why Ettinger has the reputation and royal warrant accordingly. The customer service was extremely professional, helpful and attentive. I think this brand has a customer for life. Thank you so much Ettinger
Simply Ettinger...
Ettinger products are an investment in enduring British style and excellence. They make superb gifts, professional accessories, or personal treats for those who value luxury without compromise. Pure timeless elegance. From the moment you unbox an Ettinger item, it's clear you're handling something special. I cannot recommend the goods from this company highly enough.
Exquisite.
I was a bit concerned about buying something which I had not seen in the flesh but I needn’t have been, the purse is just glorious. The smooth leather has a deep shine and just oozes quality. I can’t stop touching it.
Customer service is second to none, they responded promptly to my email query and the item was delivered quickly. I will definitely be buying more from Ettinger in the future.
I bought two leather purses and a…
I bought two leather purses and a zipped wallet. These are the most beautiful, elegant items. I am thrilled to wear them and get compliments each time. Highly recommend.
This is how quality works
We purchased a personalised product from Ettinger. The whole process, from customer service to product, has exceeded our expectations. The high quality, from service to product, makes all the difference! In a world of mediocrity and cheap copies, it is good to know that Ettinger is a guarantor in Europe that produces high quality products and values the customer as such. Thank you very much!
Unmatched customer experience!
Compliments and gratitude for the unmatched customer experience the Ettinger team provided!
Communication was excellent, in terms of content, speed and customer centricity.
The end personalized gift is even better than expected in terms of appearance, touch:feel and quality.
Thank you, Antonia
Quality product and excellent customer service.
I purchased the large pill box and I’m delighted with it! Quality is excellent and will be so useful for when I’m travelling. Brilliant customer service and fast delivery.
Really well built stuff
Really well built stuff
Got the sterling mini and a belt, feels very high quality and customer service was fast to reply
STERLING BOOKMARK
STERLING BOOKMARK
I have been an Ettinger customer for years. Everything I have bought has exceeded my expectations. Not only are their products exceptional but their customer service is the best. I was recently disappointed to find my favorite bridle hide bookmark no longer available.
Their rapid-response customer service suggested the Sterling one as a good option to satisfy my taste. The texture is a bit different than the bridle hide but not in a bad way. Like the other one it is very soft and tactile. Minimal decoration and no fringe. A beautiful product! I was able to get the color I wanted & the transaction was perfect. My new Sterling bookmark was purchased as a gift and I will be proud to give it. Ettinger, you continue to please. Thank you!!
Frances in USA
Ettinger is first class and world…
Ettinger is first class and world class. I purchased a gorgeous wallet for my father for his 70th birthday and I had a hiccup with the website on the gift wrapping and they took care of it without even me questioning it. This is a company that is focused on life long customers not one time. World class
Wallet
My husband had an Ettinger wallet for many years. It just recently broke. I ordered a new one for him. Their products are beautifully made. The customer service is amazing
Excellent quality products and great customer service
Excellent quality products and great customer service. I bought a wallet from this company, which has lasted for years now. Highly recommend!
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