Rose not intact (middle is falling out) & looks wilted already. This was supposed to be a Xmas present. EP have not responded to email & customer service telephone is a joke. On hold for over 10 mins... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My Mrs B absolutely loves your rose and she's going to treasure it for ever but she's scared to open the lid to smell it as she thinks it'll die so can you re assure her please. But again a beutifull... Se mer
Företaget har svarat
From order to delivery, well within 48 hours. Items were wrapped in bubble wrap and were extremely well protected. What an amazing sight when I saw the roses, such a beautiful vibrant colour. Serious... Se mer
Företaget har svarat
I bought 12 plum coloured roses for my mum for Mother’s Day. To say we were beyond delighted is an understatement. They were, and are, stunningly beautiful. The fragrance of the roses hit the... Se mer
Företagsinformation
Skrivet av företaget
Eternal Petals® flowers are REAL ROSES that can LAST FOR A YEAR AND MORE. No water required! 100% natural! Free UK delivery! The roses are cut when they have perfectly bloomed, and when treated with a new cutting-edge method, their look, feel and smell...
Kontaktuppgifter
London, Storbritannien
- +44 20 3787 4644
- support@eternalpetals.com
- eternalpetals.com
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Rose not intact (middle is falling out)…
Rose not intact (middle is falling out) & looks wilted already. This was supposed to be a Xmas present. EP have not responded to email & customer service telephone is a joke. On hold for over 10 mins then gave up. I am so disappointed. Would have liked to speak to someone & get this resolved but as they do not respond, there is no option other than to write a review & hope they finally get in touch so that I can seek a refund or better still, get a replacement.
Birthday rose!
Stunning rose and a product of superb quality. Great price providing a VFM unique gift.
Lovely gift beautiful product for wife at Xmas only…
Lovely gift for wife at Xmas only negative is the delivery fees little pricey
There was a mix up with the…
There was a mix up with the order.....had a chat online and was all sorted? They went above and beyond IMO, I would highly recommend using Enternal Petals in the future.
Thank you
Steve Brookes
Very nice gift which I will present to…
Very nice gift which I will present to my best friend for the birthday!
50th birthday
I bought 2 of these stunning roses for 2 friends 50th birthday. They arrived very quickly and well packaged. The little cases that they are packaged in are lovely and sealed well so no air can get in. If you wish you can personalise the case with initials and/or gem. They also come with clear instructions on how to look after the roses.
Would definitely recommend these beautiful roses and will be buying them again. They make such lovely gifts and come in a wide range of colours.
The rose looks fantastic and delivery …
The rose looks fantastic and delivery was so fast.
The best shop to do the special gifts
The best one
Best service and beautiful flowersss
CLASS
lovely flower very well presented my friend was well impessed. Second time i bought from this company great services.
I am very happy with my rose.
I am very, very pleased with my rose. The quality of the rose is excellent, the delivery by Royal Mail was perfect too!
I absolutely love it. Thank you so much.
My partner Loved her surprise gift
My partner Loved her surprise gift , Thank you very much 👍🥰👍
The single rose is beautiful but !
The single rose is beautiful, however the initials are coming off. Ive only taken it out of its box so a little sad about that 😕
The most amazing gift you could give to…
The most amazing gift you could give to a loved one I bought two and they were greatly appreciated thankyou
Very poor Customer Service - they do not respond
We ordered a rose to go to Jersey, but defaulted the delivery address to our home address by mistake. We realised immediately and attempted to cancel. There is no way to cancel on the website, so we emailed them through the website. No response. Tried calling the customer service number - several times - no response, and no ability to leave a message. Emailed again - no response. They delivered - we turned it back at the door and returned the item - again no response, but inevitably they charged us within seconds of the original order. No money has been returned, despite clear notification of a wish to cancel the order within seconds of its placement. I would not recommend this company.
Rose arrived completely damaged and it…
Rose arrived completely damaged and it was for my daughters 21st birthday, I have emailed you twice and called multiple times for the line to just cut off, if I don’t hear from you by the middle of next week I will be contacting my bank. Disgusting service.
Fast delivery 1st class comunication
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








