Easy to do business with when ordering. Good quality items arrived safely packaged although a little slower than previous order, only to be expected at this time of year. Will be using again.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The material and prints are simply fantastic. Delivery to Germany was quick. I've ordered from them several times before, and the sweater is super cozy again; I really love it. Thank you! 😊
I could not access my 10% off code, customer services resent to a different email address but would not come through for some reason (wasn't in junk). They could not send me another one so I didn't ge... Se mer
Returned items for an exchange of size.They received the items and I heard nothing for over a week,I reached out on several occasions and got no response.Then got an email saying they would look into... Se mer
Företagsinformation
Skrivet av företaget
Essential Republik is a global e-commerce platform and online marketplace featuring the biggest and most iconic artists, businesses and brands in electronic music, the nightlife industry and hospitality sector. Bringing brands and fans together in a unique global marketplace specialised in electronic music, clubbing culture and Ibiza heritage. Essential Republik is a global e-commerce platform and online marketplace featuring the biggest and most iconic artists, businesses and brands in electronic music, the nightlife industry and hospitality sector. Our partners include DJs, clubs, record labels, promoters, festivals, beach clubs, hotels, influencers and more. Many of them are trailblazers on the UK’s legendary clubbing scene and iconic names in the White Isle’s unrivalled nightlife industry. The mission behind Essential Republik is not only to create an enjoyable online shopping environment, but a global marketplace that stands out because of its community spirit. As well as exclusive merchandise collections and limited edition drops, visitors will also find the latest updates from Ibiza and the world of electronic music.
Kontaktuppgifter
Portman Street Ltd, Workspace® | Parkhall Business Centre, Parkhall Business Centre, SE21 8EN, London, Storbritannien
- hello@portmanstreet.com
- essentialrepublik.com
4,0
Bra
136 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great shirt!
Great service and product! It was received by neighbour. Apologies not your fault.
4 september 2022
Svar från Essential Republik
Hi Philip,
Thank you for your comment.
I have just checked your tracking and I can see the parcel was delivered on the 25th of August. I have sent you an email with all the details, so we can try and get to the bottom of this.
I look forward to hearing from you and getting this resolved.
Thanks,
Essential Republik
Cancelled my order
19 augusti 2022
Svar från Essential Republik
Hi David,
I am so sorry that your order was cancelled due to a stock issue.
We are focusing on these issue to make sure that they do not affect yourself or other customers in the future.
Thanks,
Essential Republik
Excellent products and great service
9 augusti 2022
i ordered completely the incorrect sizes
i ordered completely the incorrect sizes and now for the drama and costs for sending back the 2 items - might be cheaper just to repurchase - not your fault although cannot understand how I ordered XS - and the XL doesn’t fit me - i really hate ordering online - and this is exactly the reason why.
8 augusti 2022
This was definitely not an XL
This was definitely not an XL. These are more Chinese sizes. It was probably a medium. When I tried it on the right shoulder stitching broke. Not good at all.
1 augusti 2022
Svar från Essential Republik
Hi Paul,
Thanks for getting in touch.
I'm very sorry about the issues you've experienced here; on the rare occasion a product is defective, we will of course get this rectified for your right away.
I can't see any correspondence from you to date, so i will reach out shortly to resolve this with you.
Further more, i can assure you all garments are standard UK/EU sizes, and would be more than happy to assist with any question you have regarding this.
Thanks
Essential Republik
Still waiting for items to be delivered
31 juli 2022
Svar från Essential Republik
Hi Donna,
Apologies for the delay here - i can see we are currently in touch with you to resolve a stock shortage, whereby we have arranged a replacement with you.
If you require any further assistance, please don't hesitate to get in touch.
Thanks
Essential Republik
Over a week for delivery so far
Over a week for delivery so far. Would have been longer if I didn't chase them. They didn't respond to my question asking where it was, so I guess their customer service department doesn't exist. Will be returning as the tops were for a holiday and they will not arrive in time.
29 juli 2022
Omdöme utan inbjudan
Svar från Essential Republik
Hi Alan,
I've had a look at your order, and can see if was despatched within our estimated processing times, and that your customer service enquiry was responded to within 24 hours, where we supplied the tracking link for your order.
Could you please get back in touch with us to let us know these were received ok?
If there is anything further we can do to help, please let us know.
Thanks
Essential Republik
Items quality are Excellent and first…
Items quality are Excellent and first class customer service thanks to Hannah
12 juli 2022
Everything ok.5stars👍🏻
10 juli 2022
Took longer than expected to arrive
Took longer than expected to arrive, Customer services didn't reply to my email requesting an ETA. Product was fine.
2 juli 2022
Svar från Essential Republik
Hi Paul,
Thank you for your feedback.
I am so sorry to hear that your order took longer than expected to arrive and that you did not receive the response from our Customer Service, I will have a look into this for you to understand what happened.
I am sorry for any inconvenience caused.
Thanks,
Essential Republik
Fantastic Items and Service
Very pleased with all the tees and sweatshirt, plus a special Platinum Jubilee Paul Don Smith mug!
Great communications with Hannah and speedy delivery too.
9 juni 2022
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.