No returns
Wasn’t aware they didn’t offer returns. Tee shirt was to big but it seems they only offer returns for damaged merchandise, not for garments that don’t fit. Will not order from them again.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Wasn’t aware they didn’t offer returns. Tee shirt was to big but it seems they only offer returns for damaged merchandise, not for garments that don’t fit. Will not order from them again.
Such cute and comfortable tee shirts. Customer service is really good too. My first order was too big and they were so helpful and immediately sent me a replacement! I will absoltely be back for more.
Customer service is great. Needed a smaller size and they just printes me another. Color is gorgeous. It does fit unisex so there is some gaping at the armhole. I wear a small tank umderneath
Buyer beware! This company does not offer any returns as apparently their t-shirts are “print on demand” once ordered. Absolute BS!!!
I paid £32 plus £6.99 shipping for a t-shirt and followed their size guide. It’s a bad fitting tee and also has a musty smell but they cover themselves with a tiny note saying “if it smells, wash it and it will be ok” - not good, you would get better on some of the cheap shopping sites. I quoted UK legislation for my return but apparently it doesn’t apply to them because they print on demand which is completely untrue- it’s clearly a cheap, mass produced product. They said I could keep the unsuitable tee and order a reprint for $8.99 - the fact they quote this in dollars for a UK customer shows they are a scam company - it also shows they don’t value their “custom print products” if they can say keep the wrong one but pay us another $8.99 for a second bad quality product. I paid £32 for something I could pick up for around a £10 or less in primark and it would be better quality from there! AVOID, AVOID, AVOID!! Save your £££
So shocking to discover NO RETURNS POLICY except if damaged. I thought this was a basic consumer right for online purchases. Nothing made this clear at point of overpriced purchase. Customer services awful. T-shirt not great quality at all. Packaging was poor a no effort made. Cannot see how they will sustain their business with no consideration for customers. Overall 100% disappointing experience.
Beautiful. I really enjoy Bella canvas tshirts, super soft and easy to wear feels like a nice, gentle, hug all day long. Prune and wild have really nice beautiful prints. I like the fact that the prints aren't sticky, feel like it's actually a part of the shirt!
I bought 1 tee & 1 tank thinking “I’ll give them a try they’re adorable.” I’ve come back to order 4 more !! The tee shirt fabric is so so soft & the fit is spot on. I am 5’3, 120 lbs, ordered a small & they are perfect!
I hoped when I ordered the Italia tee that it would go with several items in my closet. Of course, it pairs perfectly with jeans … but I’m thrilled it also matches perfectly with a pair of light sage green chinos AND a golden yellow boho skirt! Three seasons when I top each outfit with a denim jacket or canyon-orange blazer. I’ve been to Italy twice; this tee is a fave reminder of its beauty. Now, I must plan my third trip. 😎
This is probably my favourite clothing brand. Such great looking tees and sooo many to choose from. Strange there are only a few reviews here as other sites have thousands of 5star reviews.
I live in my prune & wild shirts, the comfort is second to none. When I want to look more put together but also comfortable, I’ll throw on their t-shirts and always get compliments. It’s hard to be individual in a world where there are so many options. At once, I can feel fashionable and comfortable - a rare duo and usually hard to achieve. Thank you Prune & Wild
I adore my Frog T shirt. I get so many compliment. I got the shorter length version because I don't like it too long. The colors are FAB and fit is perfect.
Not quite sure why there are some bad reviews because my experience with ordering from Prune and Wild has been great! Their t-shirts fit amazing, their quality is outstanding. They sell comfort colors brand which is a really great line of t-shirts. One of the shirts I ordered was too big for me and after reaching out to their customer service they immediately sent me a smaller size for free and I didn’t even need to send back my original order! Will continue ordering from this brand for me and my family.
I ordered a tshirt according to their size description and assumed it would fit like the pictures. I am small and usually wear a size 4, xs or small. The fit was not as pictured it was too fitted. I contacted them twice through their form-nothing. They state there is a chat option - NONE. SCAMMY. I feel I need to update. Customer service contacted me and worked out a very generous option to keep the shirt I had and reorder a one time bigger size at no charge. They delivered on the promise and it was prompt. The magic size for me must be a medium, I ordered a large, little too big but fine. They do have a one time reorder for I think
8.95 if the size is wrong.
BUYER BEWARE!!
Having mostly bought online clothes from British companies who have refunded money without any quibbles if the item was unsuitable, I was unprepared for this Company’s policy of no refunds. In fact, I thought it was a legal requirement in the UK.
As this company lists its main contact info and operational presence as in the USA, it does have a base in the UK. but it seems our rules do not apply to them.
I ordered 2 t-shirts from Prune and Wild which I didn’t consider value for money and which did not fit properly, even though I ordered according to their size chart.
I promptly requested a return and full refund.
I was told that they did not refund, instead they offer reprints to change size and colour. This service can cost an extra $8.99 per t shirt. (Read their reprint information.)
I did not want this service, just my money refunded.
This has been refused every time I have requested it.
All I can say is that I have learnt a valuable lesson by not reading the Company Refunds/Returns Policy and their Print Guide.
I would advise all other possible customers to do so before purchasing from Prune and Wild.
Needlesss to say, I will not be dealing with the Company again and would certainly not recommend them.
They sell Comfort Colors brand T shirts which are my absolute fav! The colors are so vibrant, I love them.
I ordered 3 T-shirts on June 8 and received them on June 30. I was really excited and looking forward to them since they look good on the website. However, when I tried them on, they didn’t fit very well. I am average height (5 feet 7 inches) and when I tried them on, the T-shirts went down to below my buttock.  when purchasing them, I had chosen the smallest size (small) and the T-shirts are still very long. not at all what they look like the photos of the people wearing them on the website. Very disappointed.
Terrible service - product order arrived in Melbourne 26th April still in processing 2 months later. Have raised complaints and just been told it’s the freight company issue. I requested a refund 1 month ago with no response.
Do not be fooled by the "30-day guarantee" banner on the website. The actual return policy is buried three clicks deep and states they do not accept returns. The shirts themselves are incredibly boxy, standard blanks with a weird, unflattering fit—they fit more like men's shirts than a proper t-shirt. Avoid this brand.
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.