Esim 5ber Omdömen 39

TrustScore 2.5 av 5

2,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Customer service - I am not sure if it exists. Tried reaching out to them regarding their app. Always says system busy. Cannot login. Now, i can't use their product. Useless.

Betygsatt 2 av 5 stjärnor

Yesterday updated my Samsung A73 5G to OneUI 6.1 and the phone lost both signal the flight mode button is on and can't TURN OFF ! The phone also become very hot. I remove 5ber eSIM and used a norm... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

NACHTRAG: Mittlerweile ist es mir gelungen Freephone auf meinem XIAOMI Mi11 einzurichten, ändert aber nichts daran, dass der Support bei 5ber anscheinend nicht wirklich vorhanden ist. Da aber anson... Se mer

Betygsatt 2 av 5 stjärnor

There is a known bug with Samsung OneUi6.1 which will disable the phone IMEI and SIM slots. The only way out of this is factory reset the phone. 5ber acknowledged this compatibility issue with O... Se mer

Företaget har svarat


Kontaktuppgifter

2,4

Dålig

TrustScore 2.5 av 5

39 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har inte besvarat negativa omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

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Betygsatt 1 av 5 stjärnor

Not all esim will work with 5ber

Not all esim will work with 5ber. I asked for their support to troubleshoot and all they can say is :
"Please contact the eSIM supplier to check why you are not able to use the eSIM after downloading
Yes
You need to contact the eSIM supplier as it is eSIM issue not 5ber card issue"
I contacted the supplied and they also claimed nothing is wrong with their esim and that my phone is not compatible. It is not compatible which is why i bought 5ber. You can tell by the tone that the rep does not want to help.

14 september 2024
Omdöme utan inbjudan
Logotyp för Esim 5ber

Svar från Esim 5ber

Thank you very much for your feedback.
As long as the eSIM supplier's configuration files comply with the standard specifications and the eSIM brand does not impose corresponding restrictions, in theory, the 5ber card can support and use these configuration files.

As confirmed, eSIMs which is supportted: MTN nigeria , club, t mobile , 3 hk,Smartone,yoodo,KeepGo,Rakuten,Tello,BetterRoaming,O2 Germany,eSIM Internet,BH Mobile,CTM,airalo,Data eSIM,AIS,Holafly, Connect,lifecell,Vodafone UK,simyo,YESIM,CMLink,Global, US mobile ,VIVIFI,FET Taiwan ,Redteago,MOGO

Thank you again for your support. We look forward to resolving your issue as soon as possible.

Betygsatt 1 av 5 stjärnor

Broke my phone

Broke my phone! I tried this in a Samsung A53 and it has made my phone unusable. It will no longer recognise any Sim card including my contract sim. Needs a factory reset which is not great on the first day of my holiday in India. Do not try this it is a waste of money and could end up costing me a new phone if the factory reset does not work. 😤😡

28 augusti 2024
Omdöme utan inbjudan
Logotyp för Esim 5ber

Svar från Esim 5ber

Thank you very much for your feedback.

For OneUI 6.1, we recommend:
1. Insert the 5ber card into slot 1 to use it.
2. If you wish to disable the 5ber card, simply disable all eSIM in the 5ber app.
Avoid frequently toggling the SIM card button in the phone SIM card management page.

To disable the 5ber card, simply turn off all eSIM switches in the app instead of using the SIM manager interface.

To use the 5ber card, turn on the eSIM switch and enable data. In the phone settings, turn on data roaming.

To better address your issue, we recommend that you visit our official website where a professional customer service team is always ready to assist you.

We look forward to resolving your issue as soon as possible.

Betygsatt 2 av 5 stjärnor

There is a known bug with Samsung…

There is a known bug with Samsung OneUi6.1 which will disable the phone IMEI and SIM slots. The only way out of this is factory reset the phone.

5ber acknowledged this compatibility issue with OneUI6.1 and advised not to disable SIM slots from Android.

Unless 5ber works with Samsung to fix this, I am not going to risk this while travelling.

15 juni 2024
Omdöme utan inbjudan
Logotyp för Esim 5ber

Svar från Esim 5ber

Thank you for your feedback

For OneUI 6.1, we recommend:
1. Insert the 5ber card into slot 1 to use it.
2. If you wish to disable the 5ber card, simply disable all eSIM in the 5ber app.
Avoid frequently toggling the SIM card button in the phone SIM card management page.

To disable the 5ber card, simply turn off all eSIM switches in the app instead of using the SIM manager interface.

To use the 5ber card, turn on the eSIM switch and enable data. In the phone settings, turn on data roaming.

Betygsatt 5 av 5 stjärnor

Truly convincing!

In my search for a way to equip my Motorola G84 5G with eSIM functionality, I came across the offer from 5ber - and to be honest, I was pleasantly surprised!

The order was placed on 05.06.2024 and the delivery to Germany arrived on 14.06.2024 - shipped as a goods port, with DHL as the shipping service provider including tracking, really exemplary.

The deciding factor for me was ultimately the unbeatable price/performance ratio for the premium version of the eSIM; including the voucher code for 22.50 dollars or 20.77 euros.

A self-proclaimed "top dog" calls up a - in my opinion disproportionately high - price of 83.24 euros plus shipping costs of 5.89 euros at best ... so a total of 89.13 euros at best. If you want it delivered faster, you'll pay a whopping 17.79 euros for express delivery, which is an incredible 101.03 euros.

5ber therefore offers the most attractive overall package! The installation was completed within 5 minutes, the app was installed quickly and runs stably; an upgrade took place after inserting the SIM; my Vodafone mobile phone number was recognized and integrated without any problems and was reliably available after briefly inserting and removing the

My conclusion: if you want to retrofit eSIM functions, 5ber has the most convincing offer on the market! An absolute and unreserved recommendation to buy. Tip: check compatibility on the manufacturer's website in advance!

15 juni 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Works very well for Eskimo and ByteSIM on Oppo Phone

Works very well for Eskimo and also ByteSIM on my Oppo Reno10 Pro+

Just be very mindful not to disable this SIM in your android settings as there seems to be a issue where once disabled, you will permanently not be able to re-enable the card unless you install a fresh eSIM of a separate unique serial number.

But anyway 5ber gave me one extra free installation (so did my eSIM provider re-issue the eSIM for free) to allow me to fix my issue. I'm using the pay for extra downloads version.

15 juni 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

5ber esim card works well for me

5ber esim card works well for me. I have installed many esim profiles. The company has been around for a while now. They have worked out most of the issues. It is a much better product than it was just a few months ago. 10% discount with link s .id/10off5ber

12 juni 2024
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Yesterday updated my Samsung A73 5G to…

Yesterday updated my Samsung A73 5G to OneUI 6.1 and the phone lost both signal the flight mode button is on and can't TURN OFF ! The phone also become very hot.
I remove 5ber eSIM and used a normal SIM but the phone was not recognizing any SIM card anymore.
I refresh and restart also won't work.
I have to reset to factory setting then only can use back my regular SIM card

25 maj 2024
Omdöme utan inbjudan
Logotyp för Esim 5ber

Svar från Esim 5ber

hank you for your feedback

For OneUI 6.1, we recommend:
1. Insert the 5ber card into slot 1 to use it.
2. If you wish to disable the 5ber card, simply disable all eSIM in the 5ber app.
Avoid frequently toggling the SIM card button in the phone SIM card management page.

To disable the 5ber card, simply turn off all eSIM switches in the app instead of using the SIM manager interface.

To use the 5ber card, turn on the eSIM switch and enable data. In the phone settings, turn on data roaming.

Betygsatt 5 av 5 stjärnor

Ero titubante ma ho deciso di tentare…

Ero titubante ma ho deciso di tentare l'acquisto. Il prodotto è arrivato rapidamente e ben impacchettato. Ho subito installato la sim nel mio Xiaomi Mi9 lite (ovviamente non compatibile con le e-sim). Ho installato la app di 5ber ma la sim non veniva riconosciuta: VA INSERITA NELLO SLOT 1 (il mio telefono è dual SIM). Riavviato il telefono (con sim 5ber inserita nello slot1) e l'app ha subito riconosciuto la sim. Ora dovevo trovare un fornitore di esim a basso costo per un test. Ho trovato eSIM4Travel che al costo di circa 1.30€ da a disposizione 1Giga per 7 giorni in tutta Europa. Una volta ricevuto via mail il QR-CODE, l'ho scansionato (sempre con app 5ber.com) e la sim è stata caricata correttamente. Ho attivato la esim e con grossa gioia, dopo aver disattivato il wifi (serve una connessione internet per scaricare ed attivare il profilo esim!) sono riuscito a navigare in internet. Posso quindi confermare che la sim di 5ber.com funziona correttamente eSIM4Travel. Ottimo. A disposizione per approfondimenti. Sono davvero soddisfatto!

3 april 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Was a bit hesitant..love it!

Was a bit hesitant as been using eaim.me,but as their prices skyrocketed and wanted another esim bought 5ber.Never looked back since. working smoothly with multiple profiles.Its simple, straightforward interface.Love it

25 januari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Ottima alternativa a esim.me

Ottima alternativa a esim.me. Senza abbonamenti né limiti inutili. Funziona tutto come dovrebbe essere. Non scade dopo un anno di inattività come esim.me e non è legato a nessuna marca di Smartphone. Ottimo servizio. Complimenti

9 februari 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

No shipment

I have ordered an esim card on January but until now I have not received it. I also contacted customer service but have not received an answer.

7 februari 2024
Omdöme utan inbjudan
Logotyp för Esim 5ber

Svar från Esim 5ber

Please provide the order number so that we can process a refund for you. We look forward to resolving your issue as soon as possible.

Betygsatt 5 av 5 stjärnor

5ber physical eSIM with great customer support

I found 5ber's physical eSIM by chance and ordered it.
It works very well so far and I could already upload several profiles.
Delivery took some time, but this might be due to Christmas season. Pricing including delivery to Europe is also good.
The app needs a bit polishing and some more functions, like adding profiles manually.
The support is really great! They answer quickly, are polite and helpfull and know what they are doing and what to look for.
So far, I am very satisfied with the product and especially with the good support.

3 januari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Good Competitor

They are not that bloody greedy company that charge ridiculuos price. Like ask you to buy a Apple 15 Ultra Max but limit you to function of Apple Mini Minus Budget

6 januari 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Not working in compatible phone

Received the $25 premium esim. Installed the app and insert the nanosim. Scanned the QR code, downloading and ..... error to contact the network provider who says the esim is good, it installs without problem on esim capable android phones and iphones. I send a message in the 5ber app, but they did not reply. The problem is that the imei of the phone is not recognized as esim compatible. While on the 5ber website and in the app it says the phone is compatible for their esim. No faq on this kind of problems.

After contacting cs again they replied, but it was not the kind of response you would want to see.
They say they will research, but in fact they do nothing. Only once I managed to install a qr code esim on a device that was already capable for esim on the nano esimcard. But after removing, it wouldn't install again on any device, and those are listed as compatible with the nano esimcard. They say to check if their provided esim profile is installing, that installs after some tries.
I tried working with them to provide a link where they can order an esim with a local address or I could do that for them. They got the luminous idea that I purchase the esim card on my own costs and give this to them.
Are you serious ??

Don't get fooled. It doesn't even install with normal esim profiles like from Vodafone.
If you want to return it for a refund, they say that it is not possible coz it is already used... duh.. it's not working and not installing normal esim profiles.

At the end I got my money back after a chargeback.

So stay away. it's not working, at least for me, and also alternatives are not working good, look at reviews.
That there are positive reviews here, I can only imagine from who those reviews are.

5 december 2023
Omdöme utan inbjudan
Logotyp för Esim 5ber

Svar från Esim 5ber

Thank you very much for your feedback.
Even devices of the same model may have different user experiences due to individual differences.

And theoretically, most Android phones with Android system 9 or above support 5ber.eSIM.

Thank you for your support. We are glad that we have resolved the issue for you

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