I have had great difficulty adding another computer & sorting it all out. I tried following the instructions, but will sort it out. I phoned & renewed my subscription over the phone which was very eas... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
For ease of setting up,the anti viral program is one to bank on! I had found that in the past, Eset was similar to VET, as it picked up anything with ease. I stopped using Eset when they had gotten... Se mer
Företaget har svarat
Love the appearance when I open the app. Excellent layout, easy to use, and a very appealing colour scheme. Nicely designed. Unlike so many other security solutions, all features work! So far, it's... Se mer
Företaget har svarat
Is there a way to make it easier to add mobile phones, I found it difficult specially scanning the qr code on the device. Otherwise very happy, trust your software
Företaget har svarat
Företagsinformation
Skrivet av företaget
ESET is a global digital security company whose award-winning technology secures over one billion internet users and hundreds of thousands of businesses. We offer next-gen solutions that safeguard all aspects of the digital experience: privacy, identity, and device protection. With over 30 years of technology-driven innovation, we secure your digital life across all major operating systems and devices—from PCs, laptops, and smartphones to smart TVs and IoT devices. We adopt an unmatched, prevention-first approach to technology. Grounded in science, our solutions marry artificial intelligence and human expertise. Combined with multilayered security technology and live cloud protection, they proactively and reactively defend against modern cyber threats: malware, data breaches, ransomware, spyware, and more. With real-time protection, we don’t just stop breaches—we prevent them. ESET is dedicated to technology that is easy to use and light on resources, allowing you to work, bank, browse, and entertain without hassle. Our solutions are managed via ESET HOME—the complete security management platform—where users can effortlessly monitor, renew, upgrade, update, and share subscriptions. ESET houses 13 Research & Development centers worldwide and operates in 195 countries. We offer comprehensive local support in a wide range of languages across 37 (out of 38) time zones. In a world where technology enables progress, choose ESET for your home.
Award-winning cybersecurity technology
Skrivet av företaget
- Cybersecurity Made in Europe
- ESET is one of the first Europe-based IT security companies to be awarded the ‘Cybersecurity Made in Europe’ label by the European Cyber Security Organization (ECSO). The seal of approval underscores the quality and values of European security vendors that meet the criteria.
Money Back Guarantee
We offer a 30 day money back guarantee.
If you are not 100% satisfied with your ESET experience we offer a 30 day money back guarantee. As an active ESET user you also get access to our free UK-based customer service and technical support departments: there are no hidden fees, provided you have an active licence. Any questions just call us on 1300 084 040 (Mon - Fri, 09:00 - 17:30).
Kontaktuppgifter
L20, 111 Pacific Highway, 2060, North Sydney, Australien
- 1300 084 040
- au.office@eset.com
- eset.com.au
4,4
Utmärkt
2 tn omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Best Anti-Virus EVER
I have been using ESET for a couple of years now and have found it to be the best anti-virus I've ever used. It doesn't slow down my PC, which is a problem with other programs. Keep up the good work, ESET!
27 november 2025
Svar från ESET Software Australia | Digital Security Solutions
We're happy to hear that you've had a positive experience with our product over the past couple of years. We appreciate you mentioning that our anti-virus doesn't slow down your PC, as we aim to provide effective protection without compromising performance. Thanks for your feedback!
Svar från ESET Software Australia | Digital Security Solutions
We appreciate you sharing your positive experience with our security! We are happy to hear that it's working well for you.
We cannot dowmn load to all our devices…
We cannot dowmn load to all our devices i have tryed to get in touch. I willl be looki g for another prider we hen my subsription ends
26 november 2025
Svar från ESET Software Australia | Digital Security Solutions
Thank you for your review, we apologize for any inconvenience this may have caused. A member of our Technical Support team will contact you to assist. Should you have any further queries, please do not hesitate to contact Customer Services on 1300 084 040 (option 2) Monday–Friday, 09:00–17:30, and a team member will be more than happy to assist you.
Thank you.
I find the app easy to use
I find the app easy to use. The web site easy to use and the Windows Desktop app doesn't contain annoying adds.
25 november 2025
Svar från ESET Software Australia | Digital Security Solutions
We're happy to hear that you find our app and website easy to use, and that the desktop app doesn't have annoying ads. We appreciate your positive feedback!
easy to renew and protection seems fare
25 november 2025
Svar från ESET Software Australia | Digital Security Solutions
We're happy to hear that the renewal was easy and the protection seems fair. Thank you for your feedback; we appreciate it.
ESET products have been my choice for a long time
ESET products have been my choice for on-line protection for many years now. The products seamlessly integrate into your OS and you don't even know that it's there until there's something it catches!
24 november 2025
Omdöme utan inbjudan
Svar från ESET Software Australia | Digital Security Solutions
We're happy to hear that our products have consistently provided you with seamless online protection for many years. We appreciate your positive feedback and are glad you've had such a great experience!
everything works well
1 november 2025
Svar från ESET Software Australia | Digital Security Solutions
Thank you for your positive feedback and for sharing your experience.
Excellent software
Excellent software, great support .
Automatic updates of modules and protection for my Mac laptop helps manage my cybersecurity.
29 oktober 2025
Svar från ESET Software Australia | Digital Security Solutions
We're happy to hear that our software and support have been excellent for you. It's great to know the automatic updates and protection help you manage your cybersecurity on your Mac. Thanks for your feedback!
I haven't had any experience with Eset…
I haven't had any experience with Eset as such but I am very happy in using Eset as it has covered me a few times while being on FB and it has blocked scammers from getting my details. I've been with Eset since 2011 and I wouldn't use any other anti virus companies that are out there. Eset is No. 1 in my books. Thanks Eset for keeping me covered for all these years.
24 november 2025
Omdöme utan inbjudan
Svar från ESET Software Australia | Digital Security Solutions
We're happy to hear that our product has consistently protected you, especially while on social media. Thank you for your long-term trust since 2011; we appreciate your positive feedback.
I have found Eset to be effective in…
I have found Eset to be effective in blocking online threats.
8 november 2025
Omdöme utan inbjudan
Svar från ESET Software Australia | Digital Security Solutions
We're happy to hear that our product is effective in protecting you from online threats. Thank you for your positive feedback and for sharing your experience.
20 plus Years of ESET Service
I was referred to ESET about 20 years ago through a banking institution. As a consequence I dumped Norton's, McAfee and Kaspersky and signed up for ESET. Since then I have used ESET for my home systems, overseas projects and now our Association. The tools provided, which are being continuously improved to meet current global cybercrime trends provide a better sense of security confidence when accessing and using our IT. Further, our Association was provided with the better value Ultimate Security package that fits with our NFP activities perfectly. Thank you ESET!
14 november 2025
Svar från ESET Software Australia | Digital Security Solutions
We appreciate your long-term support and are so glad our security solutions have consistently met your needs across various environments. It's great to hear the Ultimate Security package is a perfect fit for your association's activities. Thank you for your positive feedback!
I renewed 5 units for 3 years
I renewed 5 units for 3 years. Found later that had I signed up directly there was a substantial saving. Will not renew without checking other NOD 32 offers. Been with ESET for over 20 years.
Also even after paying to renew, I'm still getting reminders to pay.
21 oktober 2025
Svar från ESET Software Australia | Digital Security Solutions
Thank you for your review, we apologize for any inconvenience this may have caused. A member of our Technical Support team will contact you to assist. Should you have any further queries, please do not hesitate to contact Customer Services on 1300 084 040 (option 2) Monday–Friday, 09:00–17:30, and a team member will be more than happy to assist you.
Thank you.
ESET VPN
I have ESET security for years and I am 100% satisfied. My only issue is with the VPN.
On the home page it said I wasn't using all the features I could. I looked and it said I could install the VPN app. That was fine but after I added it I had nothing but problems. I have now deleted it. I subscribe to ESET security premium. The location section does not include Australia. I would have to upgrade to ESET Security Ultimate to select Australia.
10 november 2025
Omdöme utan inbjudan
Svar från ESET Software Australia | Digital Security Solutions
We appreciate your long-term support. We're sorry the VPN caused issues and that Australia isn't in your current location list. We'll share this feedback with our team to improve our service. Thanks for your review.
The software does what it says it does
The software does what it says it does, which is not always the case with some products. Informs me of anything needing my action, or any independent action it has taken. Gives me confidence that my digital footprint is being monitored and protected.
20 november 2025
Svar från ESET Software Australia | Digital Security Solutions
We're happy to hear that our software meets your expectations! It's great to know you feel informed and confident in our monitoring and protection of your digital footprint. Thanks for your positive feedback.
The one thing I like about ESET is that…Knowing you have the best digital security looking after you.
The one thing I like about ESET is that you don't have to know anything about Digital Security ...because ESET does !
18 november 2025
Omdöme utan inbjudan
Svar från ESET Software Australia | Digital Security Solutions
We're happy to hear that our product simplifies digital security for you! It's great knowing ESET takes care of the complexities, so you don't have to. Thanks for your feedback.
do not understand some of the messages…
do not understand some of the messages you send!
i.e. can not get into fire wall???
this appears regularly,
document sending???
anti theft ???
log into home account???
they are there all the time???
18 oktober 2025
Svar från ESET Software Australia | Digital Security Solutions
We appreciate your feedback. We are sorry you are having difficulty understanding some messages, such as those about the firewall, document sending, anti-theft, and home account login. We will investigate why these appear frequently and work to improve clarity.
I bought a subscription for joint…
I bought a subscription for joint mobile / laptop = satisfactory. Several months later I bought another subscription for another mobile and it keeps on getting masses of spam.
17 september 2025
Svar från ESET Software Australia | Digital Security Solutions
Thank you for your review, we apologize for any inconvenience this may have caused. A member of our Technical Support team will contact you to assist. Should you have any further queries, please do not hesitate to contact Customer Services on 1300 084 040 (option 2) Monday–Friday, 09:00–17:30, and a team member will be more than happy to assist you.
Thank you.
Svar från ESET Software Australia | Digital Security Solutions
We're happy to hear that our product is user friendly and understandable for you. Thank you for your positive feedback!
ESET DOING VERY WELL JUST RENEWED FOR…
ESET DOING VERY WELL JUST RENEWED FOR 3 YEARS. THANK YOU. DAN THOMAS
3 oktober 2025
Svar från ESET Software Australia | Digital Security Solutions
We're happy to hear that you're having a great experience! Thank you for your continued support and for choosing our services for three more years.
I’m very happy with the protection ,how…
I’m very happy with the protection ,how prompt I receive messages on who they stop
Thank you for keeping me protected
15 november 2025
Svar från ESET Software Australia | Digital Security Solutions
We're happy to hear that you're very satisfied with the protection and prompt notifications. Thank you for your positive feedback; we appreciate you entrusting us with your safety.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.