I have had great difficulty adding another computer & sorting it all out. I tried following the instructions, but will sort it out. I phoned & renewed my subscription over the phone which was very eas... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
For ease of setting up,the anti viral program is one to bank on! I had found that in the past, Eset was similar to VET, as it picked up anything with ease. I stopped using Eset when they had gotten... Se mer
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Love the appearance when I open the app. Excellent layout, easy to use, and a very appealing colour scheme. Nicely designed. Unlike so many other security solutions, all features work! So far, it's... Se mer
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Is there a way to make it easier to add mobile phones, I found it difficult specially scanning the qr code on the device. Otherwise very happy, trust your software
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Företagsinformation
Skrivet av företaget
ESET is a global digital security company whose award-winning technology secures over one billion internet users and hundreds of thousands of businesses. We offer next-gen solutions that safeguard all aspects of the digital experience: privacy, identity, and device protection. With over 30 years of technology-driven innovation, we secure your digital life across all major operating systems and devices—from PCs, laptops, and smartphones to smart TVs and IoT devices. We adopt an unmatched, prevention-first approach to technology. Grounded in science, our solutions marry artificial intelligence and human expertise. Combined with multilayered security technology and live cloud protection, they proactively and reactively defend against modern cyber threats: malware, data breaches, ransomware, spyware, and more. With real-time protection, we don’t just stop breaches—we prevent them. ESET is dedicated to technology that is easy to use and light on resources, allowing you to work, bank, browse, and entertain without hassle. Our solutions are managed via ESET HOME—the complete security management platform—where users can effortlessly monitor, renew, upgrade, update, and share subscriptions. ESET houses 13 Research & Development centers worldwide and operates in 195 countries. We offer comprehensive local support in a wide range of languages across 37 (out of 38) time zones. In a world where technology enables progress, choose ESET for your home.
Award-winning cybersecurity technology
Skrivet av företaget
- Cybersecurity Made in Europe
- ESET is one of the first Europe-based IT security companies to be awarded the ‘Cybersecurity Made in Europe’ label by the European Cyber Security Organization (ECSO). The seal of approval underscores the quality and values of European security vendors that meet the criteria.
Money Back Guarantee
We offer a 30 day money back guarantee.
If you are not 100% satisfied with your ESET experience we offer a 30 day money back guarantee. As an active ESET user you also get access to our free UK-based customer service and technical support departments: there are no hidden fees, provided you have an active licence. Any questions just call us on 1300 084 040 (Mon - Fri, 09:00 - 17:30).
Kontaktuppgifter
L20, 111 Pacific Highway, 2060, North Sydney, Australien
- 1300 084 040
- au.office@eset.com
- eset.com.au
4,4
Utmärkt
2 tn omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från ESET Software Australia | Digital Security Solutions
We're happy to hear that everything is working well and that you're not experiencing issues. Thank you for your positive feedback!
Have no problems with anything.
29 december 2025
Omdöme utan inbjudan
Svar från ESET Software Australia | Digital Security Solutions
We're happy to hear that you have no problems. Thank you for your positive feedback; we appreciate it!
Easy to renew my subscription
Easy to renew my subscription, added features
28 december 2025
Omdöme utan inbjudan
Svar från ESET Software Australia | Digital Security Solutions
We're happy to hear that renewing your subscription was easy and that you like the added features. Thank you for your positive feedback!
Finding my account
Your invitation to comment was succinct and easily read.
I went to my account to find an invoice but instead found a clumsy, cluttered and densely worded pages that would often take me around a circle.
It told me that my security device was extended for a number of years but did not offer a payment method.
I have used ESET for a number of years but the latest support pages I found unhelpful.
Thank goodness your software works but I would still like to pay.
26 december 2025
Svar från ESET Software Australia | Digital Security Solutions
Thank you for your review, we apologize for any inconvenience this may have caused. A member of our Technical Support team will contact you to assist. Should you have any further queries, please do not hesitate to contact Customer Services on 1300 084 040 (option 2) Monday–Friday, 09:00–17:30, and a team member will be more than happy to assist you.
Thank you.
Eset Software is easily the best
This is the best software for antivirus and easy to use.
Great customer service and helpful service I have found as I am not computer savvy so very important to get the right advice.
26 december 2025
Omdöme utan inbjudan
Svar från ESET Software Australia | Digital Security Solutions
We're happy to hear that our antivirus software is easy to use. It's great to know our customer service and helpful advice were valuable, especially as you navigate technology. Thank you!
Excellent product
I have been using ESET as my virus protection for well over fifteen years. I help a number of friends and family with their computers, and they all use ESET at my suggestion. My experience has been 100% positive and I recommend ESET totally.
26 december 2025
Omdöme utan inbjudan
Svar från ESET Software Australia | Digital Security Solutions
We appreciate your long-term support and are so glad ESET has consistently met your expectations for over fifteen years. It's wonderful to know that you recommend our services to your friends and family! Thanks for sharing your positive experience.
Peace of mind.
We have been using ESET for our home, mobiles and laptopsetc for around 10 years and thankfully never had hacking or other issues. We also use it for online banking. Simple setup and operation. Why wouldnt we use it. Great value.
24 december 2025
Omdöme utan inbjudan
Svar från ESET Software Australia | Digital Security Solutions
We're happy to hear that our product has consistently met your needs for a decade, especially for online banking. We appreciate you sharing your positive experience with our simple setup and great value. Thanks for your feedback!
Eset has become much less user friendly…
Eset has become much less user friendly than it was when I first subscribed. I didn’t want to upgrade my product but felt I had to. I just want to have my antivirus without all the emails (like the one asking for a review) stop nagging your customers. Seriously thinking of changing providers when my subscription expires
22 oktober 2025
Svar från ESET Software Australia | Digital Security Solutions
Thank you for your review, we apologize for any inconvenience this may have caused. A member of our Technical Support team will contact you to assist. Should you have any further queries, please do not hesitate to contact Customer Services on 1300 084 040 (option 2) Monday–Friday, 09:00–17:30, and a team member will be more than happy to assist you.
Thank you.
ESET review
VPN, Active scanning, safe browsing, would recommend but prices can be more effordable for all.
21 december 2025
Omdöme utan inbjudan
Svar från ESET Software Australia | Digital Security Solutions
We're happy to hear that you find our VPN, active scanning, and safe browsing helpful. We appreciate your feedback regarding more affordable pricing options for everyone.
Looks good and works well!
Love the appearance when I open the app. Excellent layout, easy to use, and a very appealing colour scheme. Nicely designed.
Unlike so many other security solutions, all features work! So far, it's been 100% reliable.
Personally, I would like to see some small indication of the progress of a scan once it's started, but other than that, I am very impressed with ESET Home Security Ultimate. Very well done!
21 december 2025
Omdöme utan inbjudan
Svar från ESET Software Australia | Digital Security Solutions
We're glad you find the app visually appealing and easy to use. It's great to hear that all features are working reliably for you. Thank you for the suggestion about the scan progress indicator; we appreciate your feedback!
Svar från ESET Software Australia | Digital Security Solutions
We're happy you find our web protection and service great. We appreciate your positive feedback and thank you!
Svar från ESET Software Australia | Digital Security Solutions
We're happy to hear that you feel secure. Thank you for your positive feedback; we appreciate it very much.
ESET regularly gives feedback
ESET regularly gives feedback on its scans which increases my confidence that my computer is secure. Installation and renewing is a breeze.
20 december 2025
Omdöme utan inbjudan
Svar från ESET Software Australia | Digital Security Solutions
We're happy to hear that our scan feedback increases your confidence and that you find installation and renewal easy. Thank you for your positive feedback!
Your product works. Firewall needs a sort option!
Your product works. I have used it for over 20 years.
Before I only used the antivirus no firewall.
It does does not cause lag unlike other brands.
It installs with no issues and provides a minimal amount of interaction unless required.
Buying bulk license dramatically reduces the price.
Negative Things.
# Please ditch AI advisor it's rubbish.
# Disappointing firewall. I cannot sort the firewall rules via columns
EG Sort via "Action" so I can see all applications that I block together.
I know you can use "filters" but you should be able to sort by clicking on a column like a spreadsheet.
18 december 2025
Svar från ESET Software Australia | Digital Security Solutions
We appreciate your long-term support and are happy our product works well for you. We acknowledge your concerns regarding the AI advisor and firewall sorting options. We will share this feedback with our team for future improvements. Thank you for your review.
Rough ride to no-where
Being a long time customer, the various advises to solve the one problem has been a little more than annoying. Currently it is still unsolved, partially due to too many different people seeking/providing solutions, when not even knowing the platform I use (or asking for that matter
1 oktober 2025
Svar från ESET Software Australia | Digital Security Solutions
Thank you for your review, we apologize for any inconvenience this may have caused. A member of our Technical Support team will contact you to assist. Should you have any further queries, please do not hesitate to contact Customer Services on 1300 084 040 (option 2) Monday–Friday, 09:00–17:30, and a team member will be more than happy to assist you.
Thank you.
I have been a client for nearly 15…
I have been a client for nearly 15 years and your company's service has been fantastic and good value for money. Please keep up the good work, ESET Security Ultimate is easy to use and has protected us extremely well.
Cheers
18 december 2025
Svar från ESET Software Australia | Digital Security Solutions
We appreciate your long-term patronage and are so glad ESET Security Ultimate has consistently met your needs. It is wonderful to hear that you find our service valuable and easy to use. Thank you for your kind words!
Esetial cover
Stopping virus activity, but still getting AV ads and Norton alarms with"7 viruses" on my phone which won't let me out of their page.
18 december 2025
Svar från ESET Software Australia | Digital Security Solutions
We appreciate your feedback. We're sorry you're experiencing persistent ads and alerts despite the virus activity being stopped. We'll investigate these interruptions to improve your experience.
I have used ESET for many years now.
I have used ESET for many years now after using other brands of security software namely Kaspersky for a very long time and I find it really good and I feel well protected.
18 december 2025
Omdöme utan inbjudan
Svar från ESET Software Australia | Digital Security Solutions
We're happy to hear that our product provides you with a sense of security and meets your needs, especially after using other security software. We appreciate your many years of support!
Renewing my Eset protection was so easy…
Renewing my Eset protection was so easy and simple. I have Eset protection on my home desktop and my travelling laptop. Logging into Eset and continuing my protection could not be easier.
17 december 2025
Omdöme utan inbjudan
Svar från ESET Software Australia | Digital Security Solutions
We're happy to hear that renewing your Eset protection for both your desktop and laptop was a simple process. We appreciate you taking the time to share your positive experience.
Svar från ESET Software Australia | Digital Security Solutions
We're happy to hear that renewing was easy. Thank you for your feedback; we appreciate it.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.