Enigma Bicycleworks Omdömen 71

Brilliant service, excellent customer response and a great bike to boot. Enigma were really helpful in getting the build to the exact spec I wanted, plus even shipped it set up (Di2, etc) even though I was fitting my own wheels. They kept me updated throughout the whole process.

Can't fault them.

Great prompt service, everything arrived as expected

Had two enigma bikes over the last 10 years and they are faultless. Taken me across Africa, South America, Europe and China and been reliable and comfortable without a glitch,

Fantastic and efficient buying experience on a deeply discounted clearance frame + fork + headset. They answered all my questions. The bike was shipped out that week to Canada through UPS. Duties/brokerage was about $23 + HST (13%). I received the bike 4-5 days from the initial shipping confirmation, it was well packaged and undamaged. Everything is to spec. I would do business with Enigma again!

Great service

Speedy service from a trusted manufacturer

Excellent service and communication was great. Really excellent quality of the frameset ordered. After sales communication was also quick once they’d realised they’d sent me the wrong type of bottom bracket. Prompt resolution and received the correct BB the very next day. Brilliant.

Quick turnaround from order to delivery. Thanks

Great service and product is excellent

From the first contact, the team at Enigma are giving you a great personal experience. I opted for a signature build on cycle to work, so I could specify what i really wanted. I’ve waited to review (about 9 months), simply so I could feed back on the complete package. The team listen and reflected my needs, we changed a few aspects simply to offer the best overall package. Mine is more of an all round package, so its been fabulous to ride events like the full Paris-Roubaix challenge route, frankly in comfort with 32 mm tyres. I’ve ridden a long gravel event on 35mm gravel tyres, same experience. I’ve fitted mudguards (for the rain!) and the bike is a joy to ride. Overall, the signature range is worth the extra, you are supporting UK manufacturing with a build quality that will stand the test of time. When i needed to buy a spare mech hanger (just in case Paris-Roubaix broke the mould!) again, very easy mail order experience. Its been fault free over a few thousand miles, carried the luggage needed for the weekend riding over to/from Roubaix with ease.
Absolutely recommend Enigma for your next bike without hesitation.

Superb service, fast delivery

Quick and reliable service.

Needed a spare derailleur hanger for my Enigma Escape. Website very helpful and informative and selecting the correct hanger was very straightforward. Prompt delivery etc. Not needed to use it yet, so that's another story...

I ordered a couple of dropouts for my enigma frame and a snazzy water bottle.
Both were delivered in quick time, pain free. Thank you

Prompt reply from Daryl, via email,regarding new headset bearings. Posted out the same day. Excellent service.

Buying a spare rear hanger. Great advice and extremely prompt dispatch. Thanks Enigma!

Titanium bottle cage is well made looks quality isn't too expensive compared to some Titanium bottle cagees. 34 grams instead of claimed 28 grams.