ENGRAVERS GUILD LIMITED Omdömen 

263
•
TrustScore 5 av 5

4,9

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

The customer service at Engravers Guild was superb. I used their ashes jewellery service for a ring with my mothers ashes in (possibly a bit weird, I know) and because the stones weren’t quite the co... Se mer

Betygsatt 5 av 5 stjärnor

Having bought two items that I was incredibly happy with, I then purchased a third item a few weeks later. Unfortunately, that item had a problem however the speed at which they rectified the problem... Se mer

Betygsatt 5 av 5 stjärnor

Cuff links arrived today and are fabulous especially modern for a young man (our grandson) starting out on a career at 21 thank you so much so fast beautifully boxed and wrapped love them. What fantas... Se mer

Betygsatt 5 av 5 stjärnor

Ordered two engraved Dartington crystal Swarovski gin glasses. They arrived within the two day period promised. One of them was smashed to pieces, probably by Royal Mail. Customer service replied pro... Se mer

Företagsinformation

  1. Presentbutik

Skrivet av företaget

Engravers Guild draws on the heritage of over 100 years to deliver beautifully engraved gifts that realise our philosophy; Art in Gifting


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

263 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(263)

91 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Superb service

I made a mistake in the engraving but the company was willing & able to correct it, without any fuss.
I’ve received the engraved tumbler now & it is just right: very good quality glass, correctly engraved & beautifully packaged.
I’m delighted with the quality & service supplied & have no hesitation in recommending them. I’ll certainly go back for any future gifts.

1 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

A little gem!

Very easy online ordering. Extremely efficient and caring customer service. Excellent product quality and engraving. All topped by very quick delivery in first class packaging.
Would thoroughly recommend it for personalised gifts.

2 december 2025
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Appreciated responding to feedback re ashes locket

We paid £139 for a gold pebble necklace to hold ashes. This arrived in good time but with no kit to fill it. Not huge problem but would rather not had to chase it. However once reported kit hadn’t arrived it was sent quickly and necklace is beautiful. They also took on board feedback regarding something extra in that kit for putting ashes in funnel which is appreciated.

26 november 2025
Omdöme utan inbjudan
Logotyp för ENGRAVERS GUILD LIMITED

Svar från ENGRAVERS GUILD LIMITED

Dear Charlotte. Thank you for your order and for taking the time to leave a reply. We are very sorry for the distress you experienced in identifying an appropriate implement to transfer the ashes. In all the time we have been selling memorial jewellery, this has never been raised as an issue before so we apologise for not having anticipated this earlier. Following your feedback, we have added a small spatula to all of our Ashes Kits. Hopefully this will not pose a problem for any of our customers again in the future. Should there be anything else we can do, please don't hesitate to let us know and we'll be happy to do all we can.

Betygsatt 5 av 5 stjärnor

Good Company

I ordered 2 photo frames. They are lovely. Beautiful writing. Fast delivery. Well packaged. I ordered 1 special box for a present. It is well worth the extra money

25 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I can’t thank you enough for the…

I can’t thank you enough for the personalised necklace containing my Nan and Grandad’s ashes. It’s a Christmas gift for my mum, and I know it will mean the world to her. The necklace itself is absolutely beautiful. The pack you sent to gather the ashes was so empathetic, personal and caring — it truly made a difficult process feel supported and handled with such respect. Thank you from the bottom of my heart.

21 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I am so very impressed with Engravers…

I am so very impressed with Engravers Guild of London
Very quick response to any issue and immediately resolved
Delighted with Quality and service
Highly recommend
Genuine buyer for our silver wedding anniversary
5 star

19 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Beautiful Engraved Oak Photo Frame

Beautiful engraved solid oak frame, very pleased with my purchase.
Very good value for money.
Highly recommend the optional presentation box to make the gift even more special.
Excellent communication with sellar who did everything they said they would do. Will not hesitate to order again.

12 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very helpful and communicative team

Very helpful and communicative team, the pocket watch is beautiful and worth every penny, it feels well made and a gift worth giving (not like if you would order of amazon or etsy and pay under £50). We purchased as a very sentimental gift, and we are so glad we did! Thank you again!

10 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

1st class service all round.

What a great experience and service. Ordered a whisky glass with an engraving in Greek.
Result is perfection together with an prompt delivery. Would recommend them to anyone and use them again.
Big thank you.

28 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

100% for quality and 100% for customer service.

I order a personalised whisky glass in copper for my husband on our anniversary. It arrived very quickly but unfortunately was the incorrect item, I contacted them and Maddie got in touch, she was very helpful and sorted it straight away. 2 days later and correct item arrived in time for our day without me worrying.
I would absolutely shop with them again purely on Maddies professionalism and kindness.

My item is beautiful and just perfect. Looked exactly as advertised and a quality item.

100% for customer service and
100% for quality.

I would not hesitate to recommend.

23 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Christening gift

Fantastic personalised gift for a Christening - a beautifully packaged high quality item arrived quicker than expected. A great customer experience - thank you Engravers Guild.

13 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Thanks to the team at Engravers Guild

Thanks to the team at Engravers Guild. Their website, communication and products are all fantastic!
I was worried that I had left an engraved gift a little too late to buy, so I quickly ordered what I thought was perfect but forgot to include a line of engraving. I sent an email on the same day of ordering and my order was efficiently amended to the correct wording, and I was pleasantly surprised how quickly it was delivered (within 2 days) so in plenty of time for wrapping and presenting the gift on time, PHEW!!! Well done, would buy again

2 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent customer service

I was made up with the locket I ordered and when I had a slight issue a few months on, Engravers Guild went above and beyond to resolve it super swiftly. Couldn’t ask for more from them.

25 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

A beautiful gold locket bought in commemoration of my husband.

I purchased a beautiful locket from Lovelox in commemoration of my wonderful husband. I chose the gold locket with the birthday flower inscribed on the front. I was able to attach two photographs of my husband to my order and I had a meaningful inscription on the back. The photographs were inserted into the locket for me. The locket is just perfect and far exceeded my expectations. Thank you very much Lovelox.

14 september 2025
Omdöme utan inbjudan

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