Energylightbulbs Omdömen 

426
TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Absolutely fantastic company. Been looking for these bulbs for ages after being told that " They don't make them anymore "But after a quick google, we found them @Energylightbulbs. They weren't expe... Se mer

Betygsatt 4 av 5 stjärnor

You supplied G9 LED bulbs that seem to have vanished from DIY stores and supermarkets. The kind they sell now got jammed in the lamp shades purchased not that long ago from one of these DIY stores.

Företaget har svarat

Betygsatt 5 av 5 stjärnor

We were struggling with poor lighting in our lounge and were thinking of changing all the light fittings . We wondered if a low energy globe bulb would make a difference . We decided to order two at a... Se mer

Betygsatt 5 av 5 stjärnor

Right products, reasonable delivery times, competitive prices - we have some usual light fittings and it was impossible to find what we needed in-store, and even on Amazon (although I'd rather avoid t... Se mer

Företaget har svarat

Företagsinformation

  1. Lampbutik
  2. Elektronikbutik
  3. Leverantör av lampskärmar
  4. Leverantör av glödlampor
  5. Lampgrossist

Skrivet av företaget

At Energy Light Bulbs, we're passionate about helping customers find high-quality, energy-efficient lighting at competitive prices. Whether you're replacing a single LED bulb or choosing lighting for an entire home or business, we're committed to making the buying process simple, affordable and reliable. We stock a wide range of LED light bulbs, smart lighting, ceiling lights, wall lights and lighting accessories, carefully selected for their quality, performance and value. Our aim is to offer products that provide long-lasting performance while helping customers reduce energy consumption and running costs. We believe great products should be matched with great service. That's why we offer Free UK delivery on all orders, same-day dispatch on orders placed before 4pm, and a 28-day returns policy to give you complete confidence when shopping with us. Our customer support team is always happy to help with product advice, compatibility questions and order enquiries, ensuring you receive the right lighting solution for your needs. We're proud to be rated Excellent on Trustpilot, and every review helps us continue improving our products and service. We genuinely value customer feedback and strive to provide a shopping experience that's straightforward, dependable and exceeds expectations. Thank you for choosing Energy Light Bulbs. We look forward to helping you brighten your home or business with quality lighting and exceptional customer service.

Free UK Delivery on All Orders

Same-Day Dispatch on Orders Before 4pm

Get free and fast delivery on all orders - No Minimum Spend

Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

426 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 83 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(426)

119 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great all round

Never heard of this company but thought I would give them a try. Ordered 7 electric spike lights for the garden. They were £10 each cheaper than B&Q for the same light, so saved £70. We received them 48 hours later and it was free delivery. I realised I needed another light, so ordered one more. Still free delivery and received within 48 hours. Would definitely recommend.

11 februari 2026
Omdöme utan inbjudan
Logotyp för Energylightbulbs

Svar från Energylightbulbs

Thank you for your feedback, we are glad your experience was good. We aim to make customer service our number 1 priority. We hope to deal with you again as a customer.

Betygsatt 2 av 5 stjärnor

No customer service

You only really find out how competent a seller is when something goes wrong...

I placed an order for several light bulbs in late November. Order received swiftly - so far so good. I installed all but one of the bulbs I ordered the following day and initially all worked well. Just under six weeks later, one of the A60 B22 10W long-life LED bulbs failed - it flickered severely. I took a video clip of this and attached to an email I sent them. I also included the original emailed invoice so the seller had all my order details. I received no reply so I sent it again a week or so later. Still no response from seller. Another one or two emails were ignored then I telephoned and spoke with a lady called Raj who told me their email systems had been unreliable recently so she gave me her email address which I used to resend my email but still no reply.

We live in strange times. This isn't the first time that an item I have ordered online has quickly failed but I have been unable to return for a refund, replacement or credit code/note.

I paid for the order with PayPal but their dispute resolution service doesn't work properly (keeps logging out before I've input all the requested info and doesn't retain what I've already input) and my credit card company insist I should use the PayPal resolution service.

I imagine sellers, such as EnergyLightBulbs, are well aware of all this and realize that buyers are unlikely to pursue then for refunds of relatively small sums of money, so they choose to ignore us.

Looking at EnergyLightBulb reviews here, chances are your EnergyLightBulb purchase will go just fine, but if it doesn't, you may need to accept you'll be out of pocket. Would it be wise to risk placing a large order?

5 februari 2026
Omdöme utan inbjudan
Logotyp för Energylightbulbs

Svar från Energylightbulbs

Hello we take customer service seriously, you are entitled to your feedback however, the email you used somehow ended up in our spam emails. Then you where asked to resend it to the correct email which we received. You where offered an replacement at no extra cost to yourself, the time between the email went to spam and was read when received in the inbox you had already left this review and asked for a refund via the channel you have explained above. As a large company sometimes these things can happen, we cannot help if an odd email goes into spam for we where at the time having a major system update to our email system which is now running correctly. This was just a replacement for 1 light bulb only, we feel for something like this the review is not a reflection of our company that you have given and you have stated 'you may need to accept you'll be out of pocket. Would it be wise to risk placing a large order?'. For one light bulb replacement we as a company are not seeing this statement made by yourself as a reflection of how we are and deal with our customers. We always provide replacements for defective items within the warranty period, we are prompt with our customer service and we do not certainly want our customers to be out of pocket as you have stated. Also to note we have many new and returning loyal customers that place large orders with us that have many positive things to say about us.

Betygsatt 5 av 5 stjärnor

Great customer service

Great customer service with easy contact. Fast e mail contact and speedy delivery. Quality product well packaged.
Recommended.

3 december 2025
Omdöme utan inbjudan
Logotyp för Energylightbulbs

Svar från Energylightbulbs

Thank you for your feedback and hope to deal with you again, customer service and satisfaction is our upmost important priority.

Betygsatt 5 av 5 stjärnor

Excellent product availability

Excellent product availability, competitive pricing and speedy delivery. Would highly recommend!

27 november 2025
Omdöme utan inbjudan
Logotyp för Energylightbulbs

Svar från Energylightbulbs

Thank you for taking time out to leave us feedback, we hope to deal with you again.

Betygsatt 5 av 5 stjärnor

One of the best companies I've ever ordered from

This is one of the best companies I have ever ordered from. My parcel was stolen and the customer service agent made sure I received the replacement handed to me in person.

They are so friendly and efficient and have the best range of light bulbs. I cannot recommend them highly enough

28 november 2025
Omdöme utan inbjudan
Logotyp för Energylightbulbs

Svar från Energylightbulbs

Thank you for taking time out to leave us feedback, we hope to deal with you again.

Betygsatt 5 av 5 stjärnor

The bulbs I purchased were delivered on time

The bulbs I purchased were delivered promptly. Unfortunately, I had to return them as they were no longer required. I have received a full refund and I was impressed with the way in which this was dealt with.

2 oktober 2025
Omdöme utan inbjudan
Logotyp för Energylightbulbs

Svar från Energylightbulbs

Thank you for taking time out to leave us feedback, we hope to deal with you again.

Betygsatt 5 av 5 stjärnor

I was having a great deal of trouble…

I was having a great deal of trouble obtaining the bulb I required, until I
found Energylightbulbs this company
had exactly what I was looking for, the
service I received was very good,the product was a nice quality and a quick delivery.
I wouldn’t hesitate to use this company
again or recommend them to my family
and friends.

2 oktober 2025
Omdöme utan inbjudan
Logotyp för Energylightbulbs

Svar från Energylightbulbs

Thank you for taking time out to leave us feedback, we hope to deal with you again.

Betygsatt 5 av 5 stjärnor

Had the products I wanted

Had the products I wanted. Answered the phone when I had a query. Prompt delivery.

29 oktober 2025
Omdöme utan inbjudan
Logotyp för Energylightbulbs

Svar från Energylightbulbs

Thank you for taking time out to leave us feedback, we hope to deal with you again.

Betygsatt 5 av 5 stjärnor

on time delivery

on time delivery, as described, good value

11 september 2025
Omdöme utan inbjudan
Logotyp för Energylightbulbs

Svar från Energylightbulbs

Thank you for taking time out to leave us feedback, we hope to deal with you again.

Betygsatt 5 av 5 stjärnor

Lighting is all about the detail

Great to see a lightning company stock a very niche bulb. I was delighted to find the bulb I required, LED filament, low wattage with a colour temperature of 1800k, which gives a lovely sunset orange glow. Well done Energy Light Bulbs, these are not available on Amazon!

30 september 2025
Omdöme utan inbjudan
Logotyp för Energylightbulbs

Svar från Energylightbulbs

Thank you for taking time out to leave us feedback, we hope to deal with you again.

Betygsatt 5 av 5 stjärnor

Exceptionally strong quality at a very reasonable price

I bought 2 different types of bulbs 13 in total.
3 LED Candle SES E14 Warm White CANE14LED3W
10 PACK 5W Energy Saving C37 LED Candle Light Bulb 3000K E27 SKU: 10X5WC37WWE27

I wasn’t expecting such a quality bulb due a low price in comparison with other sellers.
I have to say what a fantastic speedy service along with the exceptional quality bulbs, and believe me I did check everyone, due to the packaging being damaged in transit, not one was damage due to the quality. Each bulb in the box had its own slot but were all loose. I was shocked they were all entacted and in good working condition. Not a crack in any of them. They had a lovely glow with just the right amount of light. As a suggestion maybe some bubble wrap to prevent the bulbs coming out of the slots. I can definitely recommend the quality and strength of these bulbs and will buy again in the future. Thank you

29 september 2025
Logotyp för Energylightbulbs

Svar från Energylightbulbs

Thank you for taking time out to leave us feedback, we hope to deal with you again.

Betygsatt 5 av 5 stjärnor

Good range of unusual bulbs available

Good range of unusual bulbs available. The one that I ordered arrived in good time and looks lovely.

16 oktober 2025
Omdöme utan inbjudan
Logotyp för Energylightbulbs

Svar från Energylightbulbs

Thank you for taking time out to leave us a review we appreciate it, we value your feedback and custom.

Betygsatt 5 av 5 stjärnor

Easy ordering process and quick…

Easy ordering process and quick delivery. bulbs well packed and in perfect working order. Would use again

5 november 2025
Omdöme utan inbjudan
Logotyp för Energylightbulbs

Svar från Energylightbulbs

Thank you for taking time out to leave us a review we appreciate it, we value your feedback and custom.

Betygsatt 5 av 5 stjärnor

Great company

Fast delivery, product as described, and very reasonable prices.

3 november 2025
Omdöme utan inbjudan
Logotyp för Energylightbulbs

Svar från Energylightbulbs

Thank you for taking time out to leave us a review we appreciate it, we value your feedback and custom.

Betygsatt 5 av 5 stjärnor

Items were as described and dispatched…

Items were as described and dispatched quickly. Great value for money and will definitely shop again with you :)

26 oktober 2025
Omdöme utan inbjudan
Logotyp för Energylightbulbs

Svar från Energylightbulbs

Thank you for taking time out to leave us a review we appreciate it, we value your feedback and custom.

Betygsatt 5 av 5 stjärnor

Great service

Great service. Fast and reliable

1 november 2025
Omdöme utan inbjudan
Logotyp för Energylightbulbs

Svar från Energylightbulbs

Thank you for taking time out to leave us a review we appreciate it, we value your feedback and custom.

Betygsatt 5 av 5 stjärnor

Excellent service and product…

Bulbs exactly as ordered and delivered very promptly.
Would highly recommend and i will order again

30 oktober 2025
Omdöme utan inbjudan
Logotyp för Energylightbulbs

Svar från Energylightbulbs

Thank You for taking time out to leave us feedback, we appreciate your business and hope you will return soon.

Betygsatt 5 av 5 stjärnor

speedy and courteous

speedy and courteous. sent what I asked for.

16 oktober 2025
Omdöme utan inbjudan
Logotyp för Energylightbulbs

Svar från Energylightbulbs

Thank You for taking time out to leave us feedback, we appreciate your business and hope you will return soon.

Betygsatt 5 av 5 stjärnor

Easy to order from

Easy to order from, competitive price & quick delivery.

23 september 2025
Omdöme utan inbjudan
Logotyp för Energylightbulbs

Svar från Energylightbulbs

Thank You for taking time out to leave us feedback, we appreciate your business and hope you will return soon.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer