Energylightbulbs Omdömen 

426
TrustScore 4.5 av 5

4,7

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Absolutely fantastic company. Been looking for these bulbs for ages after being told that " They don't make them anymore "But after a quick google, we found them @Energylightbulbs. They weren't expe... Se mer

Betygsatt 4 av 5 stjärnor

You supplied G9 LED bulbs that seem to have vanished from DIY stores and supermarkets. The kind they sell now got jammed in the lamp shades purchased not that long ago from one of these DIY stores.

Företaget har svarat

Betygsatt 5 av 5 stjärnor

We were struggling with poor lighting in our lounge and were thinking of changing all the light fittings . We wondered if a low energy globe bulb would make a difference . We decided to order two at a... Se mer

Betygsatt 5 av 5 stjärnor

Right products, reasonable delivery times, competitive prices - we have some usual light fittings and it was impossible to find what we needed in-store, and even on Amazon (although I'd rather avoid t... Se mer

Företaget har svarat

Företagsinformation

  1. Lampbutik
  2. Elektronikbutik
  3. Leverantör av lampskärmar
  4. Leverantör av glödlampor
  5. Lampgrossist

Skrivet av företaget

At Energy Light Bulbs, we're passionate about helping customers find high-quality, energy-efficient lighting at competitive prices. Whether you're replacing a single LED bulb or choosing lighting for an entire home or business, we're committed to making the buying process simple, affordable and reliable. We stock a wide range of LED light bulbs, smart lighting, ceiling lights, wall lights and lighting accessories, carefully selected for their quality, performance and value. Our aim is to offer products that provide long-lasting performance while helping customers reduce energy consumption and running costs. We believe great products should be matched with great service. That's why we offer Free UK delivery on all orders, same-day dispatch on orders placed before 4pm, and a 28-day returns policy to give you complete confidence when shopping with us. Our customer support team is always happy to help with product advice, compatibility questions and order enquiries, ensuring you receive the right lighting solution for your needs. We're proud to be rated Excellent on Trustpilot, and every review helps us continue improving our products and service. We genuinely value customer feedback and strive to provide a shopping experience that's straightforward, dependable and exceeds expectations. Thank you for choosing Energy Light Bulbs. We look forward to helping you brighten your home or business with quality lighting and exceptional customer service.

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Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

426 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 83 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(426)

119 omdömen under de senaste 12 månaderna

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Betygsatt 4 av 5 stjärnor

Got antique brass finish pendants

Got antique brass finish pendants, look really good, easy to fit, only downside was one of the grub screws that holds the flex in place was stuck, just made it tricky to alter the flex length. Apart from that a nice piece.

26 juni 2026
Logotyp för Energylightbulbs

Svar från Energylightbulbs

Thank you for shopping with us, we hope to deal with you again.

Betygsatt 4 av 5 stjärnor

Don’t Buy Old Stock

Please note:-
Since writing my review yesterday, I received a call from Bill, a manager at Energy Light Bulbs. Bill explained that the bulbs had the wrong date on because of a misprint by the manufacturers in China and he thanked me for bringing this to their attention. He apologised for the inconvenience and he sent me the two bulbs back which I had returned to them. Apparently these are new bulbs made in 2025 and not 2015!

I have changed my rating from one star * to four stars **** because the customer service yesterday was excellent. Bill was courteous and he understood how I felt about the situation. So all is well and I will have no hesitation now in ordering from Energy Light Bulbs again thanks to Bill!!

I placed my order for two 7W LED GX53 Light Bulbs in Cool White, on 8.6.26. The bulbs are made by Long Life Lamp Company, who have the same address and the same directors as Energy Light Bulbs. I have been buying these bulbs for ten years from both companies to fit under my kitchen cabinets. But the last three years I have been disappointed in the bulbs because they don’t last as long so I started reading the dates on the back of the bulbs and realised that some of the bulbs were very old, so this time I emailed Energy Light Bulbs before I placed my order. I asked one question, what date will be on the bulbs? but I got no reply, I needed the bulbs so I ordered them anyway. When they arrived the date on them was 26.12.15. The bulbs were over 10 years old and they were not only out of date but they were discoloured and they were the previous model, they were thick and chunky nothing like the newer, slim, brilliant white version.
I emailed EnergyLightBulbs several times with my complaint and I sent them photographs of the bulbs they sent me and another photograph of the bulbs they were intended to replace. I wish I could attach these photos with this review and you will see what I mean. It was obvious that the bulbs I had paid for were old stock and that they wouldn’t have lasted very long as they were well out of date. Energy Light Bulbs denied this so, at their request, I returned the bulbs to them so that they could replace them with a newer more modern version of the bulbs which would match the bulbs I had in my kitchen which were also bought from them.
Energy Light Bulbs sent me a refund which wasn’t what I wanted or needed. I need two replacement light bulbs, the newer version, with a more recent date on. I don’t think that is too much to ask.
My tip to everyone is : ALWAYS LOOK ON THE REVERSE OF THE BULB AND CHECK THE DATE!! Or you could find someone else to buy the bulbs from.

8 juni 2026
Omdöme utan inbjudan
Logotyp för Energylightbulbs

Svar från Energylightbulbs

Thank you for shopping with us we hope to deal with you again.

Betygsatt 5 av 5 stjärnor

Fantastic service provided

Fantastic service provided. I phoned at short noticed and managed to get my order delivered the next day. The item is lovely and looks perfect in my kitchen.

Thank you so much.

30 maj 2026
Omdöme utan inbjudan
Logotyp för Energylightbulbs

Svar från Energylightbulbs

Thank You, for your feedback we appreciate it and hope you return soon.

Betygsatt 5 av 5 stjärnor

Great option for more unusual fittings

Right products, reasonable delivery times, competitive prices - we have some usual light fittings and it was impossible to find what we needed in-store, and even on Amazon (although I'd rather avoid them anyway). Website was easy to navigate, everything labelled clearly, no difficulty in finding and ordering. Packaged well - not wasteful but well enough to prevent damage.

20 februari 2026
Omdöme utan inbjudan
Logotyp för Energylightbulbs

Svar från Energylightbulbs

Thank you for your feedback we appreciate your time, and thanks for choosing to shop with us.

Betygsatt 5 av 5 stjärnor

Brilliant!

I ordered from Energylightbulbs via B&Q
The delivery firm...DHL let the delivery down badly!! As a last resort I phoned direct to Energylightbulbs for help to find my order and get it to me!!!

Raj picked up the problem and stayed with it until she was certain I'd recieved my order..... phoning me back when she said she would... above and beyond! This type of service is very rare these days!!!! Unfortunately 😔 thanks Raj🙏

10 april 2026
Omdöme utan inbjudan
Logotyp för Energylightbulbs

Svar från Energylightbulbs

Thank you for your feedback we appreciate your time, and thanks for choosing to shop with us.

Betygsatt 5 av 5 stjärnor

happy shopper

Once I had found the online store everything went well

11 februari 2026
Omdöme utan inbjudan
Logotyp för Energylightbulbs

Svar från Energylightbulbs

Thank you for your feedback we appreciate your time, and thanks for choosing to shop with us.

Betygsatt 5 av 5 stjärnor

Very happy with my bulbs received from…

Very happy with my bulbs received from this company. Good value and equally good service received.

9 april 2026
Omdöme utan inbjudan
Logotyp för Energylightbulbs

Svar från Energylightbulbs

Thank you for shopping with us online, thank you for your feedback it is much appreciated.

Betygsatt 5 av 5 stjärnor

Excellent customer service every time I…

Excellent customer service every time I have ordered from them before and it was a great find as similar bulbs were much more expensive

9 april 2026
Omdöme utan inbjudan
Logotyp för Energylightbulbs

Svar från Energylightbulbs

Thank you for shopping with us online, thank you for your feedback it is much appreciated.

Betygsatt 5 av 5 stjärnor

Beautiful range of bulbs

Beautiful range of bulbs and the only site I could find where they came with a bayonet fitting. Would definitely but from energylightbulbs again 😁

20 mars 2026
Omdöme utan inbjudan
Logotyp för Energylightbulbs

Svar från Energylightbulbs

Thank you for shopping with us online, thank you for your feedback it is much appreciated.

Betygsatt 5 av 5 stjärnor

Kitchen cupboard lights

Excellent value
Fast delivery
Perfect
As described
Recommended A++
Thanks

25 mars 2026
Omdöme utan inbjudan
Logotyp för Energylightbulbs

Svar från Energylightbulbs

Thank you for shopping with us online, thank you for your feedback it is much appreciated.

Betygsatt 5 av 5 stjärnor

Ceiling light fitting

I ordered a light fitting from energy light bulbs, but the electrician found a fault. I rang them to report it, and was helped by a lovely person by the name of Raj, who immediately sorted a replacement part. Brilliant company and I would not hesitate to recommend them

9 mars 2026
Omdöme utan inbjudan
Logotyp för Energylightbulbs

Svar från Energylightbulbs

Thank you for your feedback, we appreciate the time you have taken out to leave this feedback, we hope to deal with you again.

Betygsatt 1 av 5 stjärnor

Rubbish company

Rubbish company. Best avoided.
Poor products and equally poor customer service.
First, the product.

An LED strip light FB1. Basically a strip light you might use under a cabinet or above a work area.
No instructions included. Not good. No safety information. Not good.
Box includes a packet of screws and wall plugs and two metal clips to fix it to a surface.
Unfortunately, the supplied clips were different sizes so didn't fit the lamp.
Secondly, there's a short length of cable, but nowhere to route the cable out of the lamp.
So if you fix it to a wall, you can't connect power to it unless you cut a hole in the lamp or squash the cable.
Basically, it's a piece of junk, and potentially unsafe.

When you contact them as I did over a week ago, you hear nothing.
Maybe the contact email that starts with "orders" and not "customer service", is a clue.
They like your order and money, but not much else.
So, company of the year 2026, NULL POINTS.

Also, watch out for anything labelled Long Life Lamp Company.

Edit
Thank you for the replacement.
Unfortunately, it drew my attention to yet another fault on the original item, namely missing screws securing one of the end caps.
There should be four screws fitted, two at each end. The original only had one endcap secure.
If the endcap came off, it could expose the user to dangerous voltages.
Another quality control failure.

Edit
Just spend a bit more time doing quality control.
I used your website contact form.
If it doesn't work, that's your problem.

6 mars 2026
Omdöme utan inbjudan
Logotyp för Energylightbulbs

Svar från Energylightbulbs

Hello Philip Slater, We have contacted you and spoke to you and sent you out a replacement of the product at no extra cost. The clips where a one off error and that has been amended for you now. The cable length and the product is perfectly visible on website images, this is something we can not fully control and modify, this just was not fit for purpose for your installation requirements. We sell many of the same product and have not had complaints regarding this issue upon checking the order history in the past. We can only apologize that your experience with our company did not live up to expectations.
The statement you have made on the assumption of 1 product

'Also, watch out for anything labelled Long Life Lamp Company.' We believe is highly inappropriate.

'Also after an detailed investigation we could not find your email in our system, if you have proof you have sent it can you please provide us with a screen shot with the date clearly visible.

Betygsatt 5 av 5 stjärnor

Overhead Porch Lamp

The company reached out soon after I placed my order and the delivery took place very smoothly. The quality of the lamp seems very good. My electrician said that the connectors were very fiddly but that this was the case with most new lamp fittings. The length was generous and it looks lovey when switched on.

9 december 2025
Omdöme utan inbjudan
Logotyp för Energylightbulbs

Svar från Energylightbulbs

Thank you for your feedback, we appreciate the time you have taken out to leave us feedback and hope to deal with you again.

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