Starting a business is daunting enough, but managing payroll, leave and super payments makes things a bit more complicated. We have used Employment Innovations for the last 5 years and they have b... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Our Accountant who processed payroll had to exit our company due to health reasons more or less immediately. We have used Employment Hero and were not too impressed with their support but since we sta... Se mer
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i always have a great experience when needing to get in touch with EI.Jackson is always friendly and efficient. Ratika is amazing, and together we work well with our weekly payroll, keeping each other... Se mer
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We receive detailed expert advice, delivered in a timely mannor. HR issues often need to be addressed immediately. Employment innovations have always come back to us quickly, they have also been... Se mer
Företagsinformation
Om Employment Innovations by Employment Hero
Skrivet av företaget
We offer a complete outsourced employment solution for small & medium size businesses. From employment law advice to outsourced HR, Payroll & Workplace Safety services all supported by a leading software solution.
Our services
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Our Office Locations
Sydney - Head Office
Adelaide
Brisbane
Melbourne
Perth
Kontaktuppgifter
Level 2, 441 Kent Street, 2000, Sydney, Australien
- 1300144120
- info@employmentinnovations.com
- employmentinnovations.com
4,7
Utmärkt
168 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fast and useful HR advice
Employment Innovations offers a great service which is always provided promptly and with comprehensive on topic advice. I would highly recommend these to any small to medium sized enterprises looking for HR support but not wanting to employ and in house HR specialist.
8 oktober 2020
Svar från Employment Innovations by Employment Hero
Hi Karen
Thanks for the Trustpilot review and comments on our HR advisory service. Our team prides itself on prompt advice and your recommendation is very much appreciated.
We look forward to speaking with you again soon.
Regards,
EI.
Fantastic experience in the initial…
Fantastic experience in the initial inquiry stage of the process, where relevant and helpful information was communicated with transparency and fantastic timeliness. The implementation process has been very smooth running with great resources made available to help understand the software. Such a fantastic, friendly and wonderfully-equipped team at Employment Innovations in all aspects from the HR advice team to the software and payroll team. Thank you for a great service.
21 september 2020
Omdöme utan inbjudan
Svar från Employment Innovations by Employment Hero
Hi Ashtyn
Thank you for taking the time to submit a 5-Star Trustpilot review and writing the feedback on our not just our service delivery but the inquiry stage of the process as well.
We look forward to continuing to provide you with Payroll and HR services.
Regards,
EI
Svar från Employment Innovations by Employment Hero
Hi Anastazia
Thank you for taking the time to provide us with a 5-star Trustpilot review and comments.
We look forward to continuing to provide you with a supportive service.
Regards,
EI.
With my experience with Employment…
With my experience with Employment Innovations, they're prompt in responding to my questions. Greatly appreciated!
Thank you
27 juli 2020
Omdöme utan inbjudan
Svar från Employment Innovations by Employment Hero
Hi Ballener Ongoing Bookkeeping
The advisory team loves working with our bookkeeper clients and we are happy to provide you with prompt service.
Thank you for the 5-star review!
Regards,
EI
Great service
I've had to call a number of times over the last few months as several clients have needed some extraordinary assistance. Employment Innovations have been patient with listening to each issue and have been able to assist me with clear and succinct advice each time. My clients are happy which is all I need.
21 juli 2020
Omdöme utan inbjudan
Svar från Employment Innovations by Employment Hero
Hi Terryl
Thanks for posting the Trustpilot review for us, it's great to hear that our advisory team is providing the level of service needed for you to have happy clients.
Regards,
EI
The team are super responsive
The team are super responsive, professional and have great products/services on offer. They have been very helpful thus far.
5 juli 2020
Omdöme utan inbjudan
We joined & then there was the…
We joined & then there was the Covid-19. Too busy to assess value. So far we have had limited use. Don't enjoy the email process. Phone calls are better but you only have 1 person asseigned to ICB members- a bit lean given the circumstances. But she was lovely to deal with.
10 maj 2020
Omdöme utan inbjudan
Svar från Employment Innovations by Employment Hero
Hi Donna.
Thank you for taking the time to submit a review.
We apologise that the phone support for ICB members has been experiencing some delays recently, our advisors have all been extremely busy with HR, COVID and JobKeeper enquiries.
We do have multiple advisors available for ICB support and have also improved both our phone and email process so next time you contact us, you will be immediately passed through to one of our expert consultants.
Thank you for your support.
Regards,
EI
Thus far this is the most painless…
Thus far this is the most painless installation of a new computerised system that I have been involved in.
24 februari 2020
Omdöme utan inbjudan
Not standing on what you say and not…
Not standing on what you say and not keeping time.
4 februari 2020
Omdöme utan inbjudan
Svar från Employment Innovations by Employment Hero
Hi Nuritu
Thank you for providing some comments alongside the 1-star review.
I can see from our internal records that someone from EI has tried to call and email you a couple of times recently for feedback on the service.
I have passed on your comment to the relevant person internally who will reach out today to discuss your concerns with the aim to find a workable solution.
Please feel free to contact customer care on 1300 144 120 should you wish to discuss any aspects of your service.
Regards,
EI.
responsive and innovative
22 januari 2020
Omdöme utan inbjudan
Quick easy system to look after staff
22 januari 2020
Omdöme utan inbjudan
Prompt response from Peter
Prompt response from Peter
He's very efficent
22 januari 2020
Omdöme utan inbjudan
Consistent good service
21 januari 2020
Omdöme utan inbjudan
Working over the phone and via email…
Working over the phone and via email with Karina and Jackson has always been a pleasure. Open, precise, clear communication and great support from both is very much appreciated.
5 december 2019
Omdöme utan inbjudan
to be honest the lady I prepare my…
to be honest the lady I prepare my monthly payroll with, Krina Shah, is absolutely fantastic. She responds to my questions quickly and is easy to discuss payroll issues with. She follows through on my queries when she is unable to answer straight away
27 november 2019
Omdöme utan inbjudan
I have had a great relationship with EI…
I have had a great relationship with EI for almost 15 years. I find all the staff have exceptional knowledge and work well as a team. I am always satisfied with their service and help.
27 november 2019
Omdöme utan inbjudan
Our appointed payroll officer has been…
Our appointed payroll officer has been very understanding and communicative
27 november 2019
Omdöme utan inbjudan
professional advice
professional advice
great people, professional and well informed staff that make the process of operating a business easy!
they love what they do and are good at it
27 november 2019
Omdöme utan inbjudan
Very Professional
Very Professional, always available. Amanda Gordon has been a pleasure to work with.
27 november 2019
Omdöme utan inbjudan
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