Employment Innovations by Employment Hero Omdömen 

168
TrustScore 4.5 av 5

4,7

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Starting a business is daunting enough, but managing payroll, leave and super payments makes things a bit more complicated. We have used Employment Innovations for the last 5 years and they have b... Se mer

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Betygsatt 5 av 5 stjärnor

Our Accountant who processed payroll had to exit our company due to health reasons more or less immediately. We have used Employment Hero and were not too impressed with their support but since we sta... Se mer

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Betygsatt 5 av 5 stjärnor

i always have a great experience when needing to get in touch with EI.Jackson is always friendly and efficient. Ratika is amazing, and together we work well with our weekly payroll, keeping each other... Se mer

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Betygsatt 5 av 5 stjärnor

We receive detailed expert advice, delivered in a timely mannor. HR issues often need to be addressed immediately. Employment innovations have always come back to us quickly, they have also been... Se mer

Företagsinformation

  1. Företagstjänster
  2. HR-konsult
  3. Lönestjänster

Om Employment Innovations by Employment Hero

Skrivet av företaget

We offer a complete outsourced employment solution for small & medium size businesses. From employment law advice to outsourced HR, Payroll & Workplace Safety services all supported by a leading software solution.

Our services

Human Resources

Payroll

Workplace Safety

Employment Law

Our Office Locations

Sydney - Head Office
Adelaide
Brisbane
Melbourne
Perth


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

168 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(168)

0 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Our Accountant who processed payroll…

Our Accountant who processed payroll had to exit our company due to health reasons more or less immediately. We have used Employment Hero and were not too impressed with their support but since we started using EI we truly feel we have support. Mithila is very knowledgeable and easy to deal with.

5 augusti 2021
Omdöme utan inbjudan
Logotyp för Employment Innovations by Employment Hero

Svar från Employment Innovations by Employment Hero

Hi Carmen
Thank you for taking the time to provide a 5-star review and comprehensive thoughts on our service. We are glad that we can deliver the level of support you need and look forward to continuing to be a part of your business into the future.
Regards,
EI.

Betygsatt 5 av 5 stjärnor

I love the service from EI.

I love the service from Employment Innovation. Mithila from EI is very helpful !

4 augusti 2021
Omdöme utan inbjudan
Logotyp för Employment Innovations by Employment Hero

Svar från Employment Innovations by Employment Hero

Hi Lisa
Thank you for the 5-star review and shout out to Mithila. We have passed your comments onto her directly and look forward to continuing to work with you.
Regards,
EI.

Betygsatt 5 av 5 stjärnor

A valuable service! Thank you

EI provides a valuable service which makes HR and Payroll processing a simplified process. Their onboarding process is detailed, easy to use and rostering is a simple process.

Special thanks to Vanessa Dimnatang who has been supporting us for over two years from Day 1.

3 augusti 2021
Omdöme utan inbjudan
Logotyp för Employment Innovations by Employment Hero

Svar från Employment Innovations by Employment Hero

Hi LR
Thank you for the review of our HR and Payroll service and shout out to Vanessa. We are glad that we can simplify the processing and support process for you.
Regards,
EI

Betygsatt 5 av 5 stjärnor

Employment Innovations have become a…

Employment Innovations have become a necessary addition to our business for their expertise when navigating any and all of our HR issues. Having used EI for legal advice, HR support and implementation of Keypay, all of our experiences with each staff member and department have been above expectation.
Their expert advice, attention to detail, prompt and thorough responses and willingness to answer our multitude of questions with empathy and skill have provided a much needed sense of relief that we can cope with any of the HR challenges running a growing business may serve up.
Special mention and thanks to Annie and Rhiannon from HR for their patient and informed guidance when we have needed assistance with complicated issues.

20 juli 2021
Omdöme utan inbjudan
Logotyp för Employment Innovations by Employment Hero

Svar från Employment Innovations by Employment Hero

Hi Catherine
Thank you for taking the time to provide a review on our service and giving a shout out to Annie and Rhi. We are pleased to read that you see EI as a necessary addition to your business and look forward to working with you into the future.
Regards,
EI

Betygsatt 5 av 5 stjärnor

Employment Innovations have been a life…

Employment Innovations have been a life saver to our company. They provide peace of mind on matters that nowadays are so hard to navigate on your own. I love that my calls are are always answered straight away and once our discussion has ended I receive a follow up email with all the details that have been discussed as well any advice I have received. I can not praise Employment Innovations enough, it is basically like having your own industrial relations legal team at your disposal. So professional and super efficient.

12 juli 2021
Omdöme utan inbjudan
Logotyp för Employment Innovations by Employment Hero

Svar från Employment Innovations by Employment Hero

Hi Vicki
Thank you for the review and kind comments on our service. We pride ourselves on giving our clients peace of mind and do our best to operate as a part of thier team. We are happy to hear that we can provide such an invaluable service to your business and look forward to continuing to help you in the future.
Regards,
EI

Betygsatt 5 av 5 stjärnor

I've been working with Rhiannon for…

I've been working with Rhiannon for almost 9 months now and she is really supportive and always provides professional advice in a timely manner. Really friendly as well! Can't recommend more!

12 juli 2021
Omdöme utan inbjudan
Logotyp för Employment Innovations by Employment Hero

Svar från Employment Innovations by Employment Hero

Hi Yiqin,
Thanks for the review and kind comments about one of our star advisors, Rhiannon. I have made sure to pass on the feedback to herself and the wider team.
Thanks again,
EI

Betygsatt 5 av 5 stjärnor

Highly recommend for HR support

This is a really valuable service for my business and comes at a quite affordable price. I worked in a large corporate previously and liken this to an in-house Employee Relations team. Their support gives me confidence to proceed with tricky HR/people related matters. I would highly recommend for all small-medium sized business owners and operators.

11 juli 2021
Omdöme utan inbjudan
Logotyp för Employment Innovations by Employment Hero

Svar från Employment Innovations by Employment Hero

Hi Caroline
Thank you for taking the time to leave a review and comments on our advisory product. We are glad that you view us as providing a valuable service to your business and look forward to assisting you with any future HR matters you may have.
Regards,
EI

Betygsatt 5 av 5 stjärnor

Great experience with all HR…

Great experience with all HR consultants! The support provided has been amazing, and I would like to specially mention Annie Cross who is such a good advisor. Thank you

8 juli 2021
Omdöme utan inbjudan
Logotyp för Employment Innovations by Employment Hero

Svar från Employment Innovations by Employment Hero

Hi Leetam
Thank you for the review and also special mention of Annie. We have passed on your feedback to her and the advisory team as a whole. Its clients like you that help make the EI advisory team really love their jobs.
Regards
EI

Betygsatt 5 av 5 stjärnor

I have so far found your service to be…

I have so far found your service to be informative, and supportive which has given me the confidence to ensure that the decisions I was making, or needed to make were in line with my obligations as an employer.

26 juni 2021
Logotyp för Employment Innovations by Employment Hero

Svar från Employment Innovations by Employment Hero

Hi Joeseph
Thank you for taking the time to provide a 5-star review and comments on our advisory service. We do pride ourselves on providing a service which gives business owners the confidence to make better HR decisions. We look forward to continuing to provide you with an informative and supportive service.
Regards,
EI

Betygsatt 5 av 5 stjärnor

Professional and Patient

I love the professionalism and the patients of every member of the team that I have spoken to.
I think the only thing I would wish for is that Mithila moves to the WA office so we can be on the same timeline. Mithila, you are a gem!

24 maj 2021
Logotyp för Employment Innovations by Employment Hero

Svar från Employment Innovations by Employment Hero

Hi Mark
Thanks for the review and kind words about Mithila. We think she is an absolute superstar as well!
Regards,
EI

Betygsatt 3 av 5 stjärnor

Great onboarding

Great onboarding, clear processes, good IT system however we requested a tailored service with the retainer agreed on the basis of a clear scope and then later were told that certain requested features were to be an additional fee / service type once we were all signed up. We didn’t continue. It wasn’t a fit for us, but I can see the benefits for other businesses within a less complex industry.

21 maj 2021
Logotyp för Employment Innovations by Employment Hero

Svar från Employment Innovations by Employment Hero

Hi Tania
Thank you for taking the time to provide an honest and measured review of your experience with our advisory service. I have looked into the notes attached to your record and can see that after you joined we had come to an agreement that there was some confusion around inclusions v add-ons during the engagement process, and had mutually agreed to terminate your contract.
I am glad that you see how EI's Essential product provides benefits to many Australian businesses and I hope you have managed to find the type of advisory product you were looking for.
Regards,
EI.

Betygsatt 3 av 5 stjärnor

We have had a slow onboarding…

We have had a slow onboarding introduction due to our current workload however, all correspondence has been enjoyable and pleasant to date. We look forward to even faster response and communication with Employment Innovations moving forward.

17 maj 2021
Logotyp för Employment Innovations by Employment Hero

Svar från Employment Innovations by Employment Hero

Hi Karyn,
Thanks for the review and we are equally happy that the onboarding is now complete and look forward to providing you with ongoing support.
Please do not hesitate to contact us for any advisory questions you might have.
Regards,
EI.

Betygsatt 5 av 5 stjärnor

Awnsering emails

Any email regarding issues I have, get awnsered quickly and with good information.

12 april 2021
Logotyp för Employment Innovations by Employment Hero

Svar från Employment Innovations by Employment Hero

Hi Nicole
Thanks for taking the time to provide a positive review. Our service teams are happy to correspond with our clients over any medium with many choosing email. We look forward to continuing to provide prompt replies to any future issue you may encounter.
Regards,
EI.

Betygsatt 5 av 5 stjärnor

I wish you guys were around 25 years…

I wish you guys were around 25 years ago. The best service for my SME, highly recommend them.

18 februari 2021
Logotyp för Employment Innovations by Employment Hero

Svar från Employment Innovations by Employment Hero

Hi Kurt
Thank you for taking the time to leave a Trustpilot review for Employment Innovations.
We are glad we can deliver such an outstanding service for your SME.
Regards,
EI.

Betygsatt 5 av 5 stjärnor

Always excellent and very thorough…

Always excellent and very thorough advice provided. Very friendly team.

15 oktober 2020
Logotyp för Employment Innovations by Employment Hero

Svar från Employment Innovations by Employment Hero

Hi Amanda
Thank you for taking the time to leave EI a Trustpilot review and comments.
We look forward to continuing to provide you with ongoing advisory services.
Regards,
EI.

Betygsatt 5 av 5 stjärnor

Payroll Query...

Mithila has assisted me with a payroll enquiry - she was very knowledgeable and provided me with very accurate information which addressed my query 100%. She is a very valuable asset of the Employment Innovations team.

15 oktober 2020
Logotyp för Employment Innovations by Employment Hero

Svar från Employment Innovations by Employment Hero

Hi Sheldon
Thank you for the Trustpilot review and positive comments about Mithila and our payroll service. We are pleased to hear that we continually provide you with accurate and timely information.
We look forward to continuing to provide you with a 5-star payroll service.
Regards,
EI

Betygsatt 5 av 5 stjärnor

Petrina is a delight to deal with very…

Petrina is a delight to deal with very professional & efficient at her job. Always happy to assist with any request we have.

11 oktober 2020
Logotyp för Employment Innovations by Employment Hero

Svar från Employment Innovations by Employment Hero

Hi Katrina
Thank you for the Trustpilot review and kind comments about Petrina and our payroll service.
We look forward to continuing to provide an efficient and personal service to you.
Regards,
EI.

Betygsatt 5 av 5 stjärnor

Great friendly service

Great friendly service. Very helpful and professional. Thank you

9 oktober 2020
Logotyp för Employment Innovations by Employment Hero

Svar från Employment Innovations by Employment Hero

Hi Pauline,
Thank you for taking the time to provide a Trustpilot review for us. We look forward to continuing to provide a friendly, helpful and professional service!
Regards,
EI

Betygsatt 5 av 5 stjärnor

Professional and excellent service!

Professional and excellent service!! Ratika is always available to assist us with any payroll queries. She had been extremely helpful and patience with us especially during covid times as we have had a few changes to the payroll transactions. We are very thankful and appreciative of the support that Employment Innovation's have been providing to us and we are very happy with the service.

8 oktober 2020
Logotyp för Employment Innovations by Employment Hero

Svar från Employment Innovations by Employment Hero

Hi Trang,
Thank you for the fantastic Trustpilot review and comments. I am glad we have been able to provide the level of flexibility you needed with your payroll during these challenging times. I will make sure that Ratika receives your feedback.
Regards,
EI.

Betygsatt 5 av 5 stjärnor

How i wish we had you guys on board 4…

How i wish we had you guys on board 4 years ago!

8 oktober 2020
Logotyp för Employment Innovations by Employment Hero

Svar från Employment Innovations by Employment Hero

Hi Peter
Thanks for the review.
While it might have taken you 4 years to find us, we are glad to be on board now and helping your business!
Regards,
EI.

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