Ordering the paint online was very easy and the choices of colours are excellent. We went for the Chalky Grey, which we love. The paint arrived well packaged & within the timeframe advertised.... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The paint appears to be good quality, however, time will be the test. I also purchased a roller set, the metal roller axle broke away from the inside of the handle which meant the handle slid up and... Se mer
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Excellent paint. Covered well. Great range of colours and there's tester you can buy to check how the colour will dry. It went further than expected but that was due to going over existing silicone... Se mer
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Delivery was super quick, literally the next day the courier is giving me a time slot. This meant no time lost on my project. The paint is truly amazing. Great coverage, easy to work with (I used a... Se mer
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Företagsinformation
Om Emperor Paint
Skrivet av företaget
We reign when it pours
Skrivet av företaget
- The exterior decorating specialists
- At Emperor Paint we develop the most advanced exterior masonry paints and treatments that keep your home warm and dry. This is all thanks to our cutting-edge super hydrophobic technology that causes water to simply roll off your walls. Our masonry products have been independently tested & certified by a UKAS accredited, world-leading laboratory to withstand harsh weather conditions for 25 years. We offer free delivery on all orders, with next working day delivery on all orders of paint. We also have a dedicated technical team who are on hand to help guide you through your project, ensuring you can get beautiful results that stand the test of time.
We offer a Lifetime Guarantee
Lifetime Guarantee
In an independent 25 year accelerated weathering test, Emperor masonry products were found to have no change in performance or appearance, even in the harshest of weathering conditions. We are so confident it will exceed this 25 year proven performance that we offer a lifetime guarantee.
Kontaktuppgifter
Unit 1, Syke Side Drive, Altham Industrial Estate, BB5 5YE, Accrington, Storbritannien
- 01617637009
- info@emperorpaint.co.uk
- emperorpaint.co.uk
4,8
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 94 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent customer service
Packaging and product damaged by courier during delivery. Emperor customer service was outstanding and arranged replacement, which was delivered next day. Well done Emperor!
12 juni 2026
Svar från Emperor Paint
Hello James,
Thank you for taking the time to leave us a review,
We are sorry to hear that your original order was damaged during transit by the courier. However, we are pleased that our customer service team was able to resolve the issue quickly and arrange a replacement for next-day delivery.
Providing excellent customer service is very important to us, so it is wonderful to hear that our team was able to assist you efficiently and get your project back on track.
Thank you for your kind words and for choosing Emperor. We truly appreciate your support.
Best wishes
Going to order some 👍
6 juni 2026
Svar från Emperor Paint
Hello Sara,
We're pleased to hear you're planning to place an order. If you have any questions before purchasing, our team is always happy to help.
Best wishes
Svar från Emperor Paint
Hello Jim,
Thank you for taking the time to leave us a review.
We're delighted to hear that you're so pleased with the paint. It's great to know that you found it easy to work with, with excellent coverage and a nice, thick consistency.
Your feedback is greatly appreciated, and we're thrilled that the product met your expectations.
Thank you for choosing us,
Best wishes
So far so good
Prompt delivery good tracking. Excellent coverage using masonary paint. I shall be buying more as half way through project.
10 juni 2026
Svar från Emperor Paint
Hello,
Thank you for taking time to leave us a review.
We're delighted to hear that your order arrived promptly, the tracking kept you informed, and that you're impressed with the coverage of our masonry paint.
It's fantastic to know the project is going well, and we're pleased that you've chosen to come back for more paint to complete it. We appreciate your support and look forward to helping you achieve a fantastic finish.
Best wishes
Svar från Emperor Paint
Hello Stephen,
Thank you for taking the time to leave us a review,
We're delighted to hear that you found our ordering and delivery service fast and efficient. We work hard to ensure our customers receive their orders as quickly as possible, so it's great to know we met your expectations.
Best wishes
We appreciate your feedback and thank you for choosing us.
Prompt replacement of a tub that was…
Prompt replacement of a tub that was damaged during shipment.
9 juni 2026
Svar från Emperor Paint
Hello David,
Thank you for taking the time to leave us a review.
We're pleased to hear that the damaged tub was replaced promptly and that our team was able to resolve the issue quickly for you.
Providing excellent customer service is very important to us, so it's great to know that we were able to assist and get your project back on track with minimal disruption.
Best wishes
Great paint and primer
Great paint and primer, got me out of trouble with a challenging 200 year old cottage.
Great customer service, happily let me return a product I didn't end up needing. They were very pleasant and helpful when I phoned and enquired about my delivery.
I will definitely be using again for future exterior projects.
6 mars 2026
Svar från Emperor Paint
Hello Rich,
Thank you for taking the time to leave us a review.
We're delighted to hear that our paint and primer helped you tackle the challenges of a 200-year-old cottage and achieve a great result.
It's also wonderful to know that our customer service team was able to assist with your delivery enquiry and return request. We always aim to make the process as smooth and helpful as possible.
We really appreciate your kind words and are thrilled that you'll be choosing Emperor Paint again for future exterior projects. We look forward to helping you with the next one!
Best wishes
Painting concrete tiles
The masonry paint and primer arrived very quickly and well packaged. The paint itself offered very good coverage and was very pleasant to brush on. I used it to paint some concrete tiles on the outside of a house. I would add that the paint I chose (Light Grey) was very light indeed. At first glance it could be mistaken for white. I understand this is due to the way it is made. Perhaps the colour card gives a misleading impression. Nevertheless, very good paint.
5 juni 2026
Svar från Emperor Paint
Hello Iwan,
Thank you for taking the time to leave us a review,
We're delighted to hear that your order arrived quickly and was well packaged, and that you were pleased with both the coverage and application of the masonry paint. It's great to know it performed well on your concrete tiles.
We also appreciate your feedback regarding the Light Grey shade. Colour perception can vary depending on factors such as surface texture, lighting conditions and the nature of the product itself, but we understand your comments regarding the colour card and will certainly take this feedback on board.
Thank you once again for your kind words and valuable feedback. We're pleased that, overall, you found the paint to be of a high quality.
Best wishes
Only sent one sample when requested 4
Only sent one sample when requested 4, choose a colour from eco render as their samples turned up. Called for refund, still charged me for the one sample.
9 juni 2026
Svar från Emperor Paint
Hello Dave,
Thank you for taking the time to leave us a review,
We sincerely apologise that you did not receive all four of the sample pots you ordered.
Unfortunately, an error occurred with your order, resulting in only one sample being dispatched. As soon as we were made aware of the issue, we arranged a refund for the samples that were not received. The charge that remained was for the sample that was successfully delivered.
We understand how frustrating this must have been, particularly when you were trying to make a decision on colour, and we are sorry for any inconvenience caused.
We appreciate you bringing this to our attention and will use your feedback to help improve our processes going forward.
Best wishes
I ordered the Emperor textured basecoat…
I ordered the Emperor textured basecoat and Emperor paint to fix the flaking paint on my house, and I’m genuinely impressed. I made sure to prepare the surface properly before applying, and the results are absolutely amazing. The finish looks fresh, clean, and far better than I expected. I’m really happy with both the product and the company — their delivery was fast and everything arrived in perfect condition. Highly recommended.
I would love to have added pictures to share the before and after results.
3 juni 2026
Svar från Emperor Paint
Hello Mr Singh,
Thank you for taking the time to leave us a review.
We're delighted to hear that the Emperor Textured Basecoat and Emperor Paint helped you achieve such great results. Proper preparation makes all the difference, and it's wonderful to know you're so pleased with the finish. We're also glad that your order arrived quickly and in perfect condition.
Your recommendation means a lot to us, and we really appreciate you taking the time to share your experience. We'd have loved to see your before-and-after photos too—they're always inspiring to both our team and other customers. Thank you again for your support, and we hope you continue to enjoy the results for many years to come!
Best wishes
Fast well packed delivery
Fast well packed delivery, with the product clearly being of great quality, easy to use and gave a great finish.
8 juni 2026
Svar från Emperor Paint
Hello Andy,
We're delighted to hear that your order arrived quickly and well packed, and that you found the product easy to use and of excellent quality. It's wonderful to know it delivered the great finish you were looking for. We appreciate your support and look forward to serving you again.
Best wishes
Fantastic paint and quick delivery
Paint arrived quickly and well packaged. What fantastic paint. You don't realise until you use another well known brand how brilliant this paint is. Really creamy texture so far less drips and yet it still covers really well. Much better finish than rival paints. Looks like 2 coats applied not one.
25 oktober 2025
Svar från Emperor Paint
Hello Orde,
Thank you for taking the time to leave us a review.
We're delighted to hear that your order arrived quickly and well packaged, and even more pleased that you're so impressed with the paint. It's great to know that the creamy texture, reduced drips, excellent coverage, just a heads up it is a two-coat system, and high-quality finish stood out to you. We really appreciate your support and your detailed feedback—it means a lot to us.
Best wishes
Easy to use the website to determine…
Easy to use the website to determine what products are suitable. Easy to place the order and quick delivery
3 juni 2026
Svar från Emperor Paint
Hello Scott,
Thank you for taking the time to leave us a review.
We are absolutely delighted to hear that you found our website easy to navigate and that our product selection tools helped you confidently choose the right items for your project. We work hard to ensure that ordering is completely straightforward and that our deliveries arrive quickly so you can get straight to work.
Best wishes
It is the best exterior emulsion paint…
It is the best exterior emulsion paint ever used. Coverage is fantastic aswell
11 maj 2026
Svar från Emperor Paint
Hello Krysztof
Thank you for taking the time to leave us a review.
We are really pleased to hear that you are so pleased with our paint and also the coverage it provides.
Best wishes
Ordering was easy and straight forward…
Ordering was easy and straight forward with confirmation and delivery details were spot on.
1 juni 2026
Svar från Emperor Paint
Hello
Thank you for taking the time to leave us a review.
We're delighted to hear that you found the ordering process easy and straightforward, and that our confirmation and delivery updates met your expectations. We appreciate your support and look forward to serving you again.
Best wishes
Really good paint very think however is…
Really good paint very think however is still smooth
23 april 2026
Svar från Emperor Paint
Hello Darren,
Thank you for taking your time to leave us a review.
We're pleased to hear you found the paint to have great coverage while still applying smoothly. We appreciate you taking the time to share your experience and hope you continue to enjoy using it.
Best wishes
Svar från Emperor Paint
Hello,
Thank you for taking the time to leave us a review.
It's always a pleasure to work with you, and we truly appreciate your continued support. We look forward to helping you again in the future.
Best wishes
Svar från Emperor Paint
Hello,
Thank you for taking the time to leave us a review.
We're delighted you had a top-class experience. We look forward to welcoming you again soon.
Best wishes
Flagship of masonry coatings
Flagship of masonry coatings! Always arrives on time and well packaged. Thank you everyone at Emperor 👍 👍
4 juni 2026
Svar från Emperor Paint
Hello,
Thank you for taking the time to leave us a review.
Being called the "flagship of masonry coatings" is high praise indeed, and we're thrilled to hear that you've had such a positive experience with both our products and service.
We're especially pleased that your orders have arrived on time and well packaged, as we know how important a smooth delivery experience is. I'll be sure to pass your kind comments on to the whole team.
Thank you for choosing Emperor Paint and for taking the time to share your feedback – it really does mean a lot to everyone here.
Best wishes
Very impressed
brilliant coverage of old paint, easy to put on and goes a long way! Yet to see how long it will last, but a fantastic start.
1 mars 2026
Svar från Emperor Paint
Hello Iris,
Thank you for taking the time to leave us a review.
We're delighted to hear that you found the paint easy to apply, with excellent coverage over the existing coating and great coverage per litre.
It's great to know you've had such a positive experience so far.
Thank you for choosing Emperor Paint, and we hope you continue to be pleased with the finish for many years to come.
Best wishes
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