EMP Mail order UK Omdömen 

10 367
•
TrustScore 4.5 av 5

4,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

After watching Captain Marvel I was hunting for a version of the bootleg white Nine Inch Nails t-shirt the titular character wears and didn't think I would find one. Until I did. The print is on the *... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Delivered in good condition. Sleeveless Iron Maiden hoodie very good quality - prezzie for husband who I'm sure will love. The Iron Maiden Eddie doll came without batteries so I'm unable to test it... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

EMP are a reliable, trustworthy store. Their packages arrive quite quickly and always in good condition. And they usually chuck a sticker in with your order! I highly recommend them as a shop.

Betygsatt 5 av 5 stjärnor

Megadeth Rust in Peace anniversary t-shirt with back print. Excellent quality, it has been my experience with any product bought from EMP. Took about a week to get.

Företagsinformation

  1. Klädbutik

Skrivet av företaget

Europe's #1 for rock & metal band merchandise, movie, TV & gaming merch & alternative fashion. 70,000+ items from hundreds of bands, brands & franchises!


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

10 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(10 367)

1 811 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

My order arrived on time

My order arrived on time. I ordered a few items and one item had to be returned and I found the return process very easy. I bought these to wear to an Iron maiden and Ghost UK concert, it’s good quality and I like their style.

24 juni 2026
Omdöme utan inbjudan
Logotyp för EMP Mail order UK

Svar från EMP Mail order UK

Thank you for your lovely feedback! 😊

We're delighted to hear your order arrived on time and that you found our return process easy. We hope you enjoyed the Iron Maiden and Ghost concert, and we look forward to seeing you again soon! 🤘

Betygsatt 2 av 5 stjärnor

Ordered on the 13th june its now 25th…

Ordered on the 13th june its now 25th and parcel still not been recieved at the distribution hub? Needed the items for 26th so looks like i wont be getting them as going away 27th. Really disapointed as not cheap items and quick to take your money. Response from customer care not too bothered as told me to give it time? Not the service ive had before, very disapionted.

25 juni 2026
Omdöme utan inbjudan
Logotyp för EMP Mail order UK

Svar från EMP Mail order UK

Thank you for your feedback. We’re very sorry to hear that your order did not arrive in time and understand how disappointing this must have been. We sincerely apologise for the delay and for not meeting your expectations on this occasion. Thank you for sharing your experience with us. 🤘

Betygsatt 1 av 5 stjärnor

Ordered 2 tshirts 16th of June

Ordered 2 tshirts 16th of June. Not been sent yet as royal mail tracker says waiting for it. No update from the company, ive had to contact them. Thought I had been defrauded from the silence and no updates, wont use again

16 juni 2026
Omdöme utan inbjudan
Logotyp för EMP Mail order UK

Svar från EMP Mail order UK

Thank you for your feedback.

We are sincerely sorry to hear about your experience and understand why the lack of updates caused you concern.

We apologise for the delay and for the confusion regarding the tracking information. We appreciate that waiting without clear updates is frustrating, and we regret that this led you to feel uncertain about your order.

Please accept our apologies for the inconvenience caused. We value your feedback, as it helps us improve our communication and service.

We hope to have the opportunity to restore your confidence in EMP in the future. 🤘

Betygsatt 1 av 5 stjärnor

Delivery time scales are completely…

Delivery time scales are completely inaccurate. Do not go by what times they estimate for delivery when ordering.

13 juni 2026
Omdöme utan inbjudan
Logotyp för EMP Mail order UK

Svar från EMP Mail order UK

Hi Chris, thank you for your feedback.

We are sorry to hear that your order took longer to arrive than expected. We understand how disappointing it can be when delivery times do not match the estimated timeframe provided at checkout.

Our delivery estimates are based on normal operating conditions, but unfortunately delays can sometimes occur due to factors outside of our control.

We appreciate your patience and thank you for bringing this to our attention. Your feedback is valuable and helps us improve our service.

Betygsatt 5 av 5 stjärnor

Usual good quality

Usual good quality, price, safe payment and prompt delivery with regular updates

22 juni 2026
Omdöme utan inbjudan
Logotyp för EMP Mail order UK

Svar från EMP Mail order UK

Hi Dave, thank you very much for your feedback! 😊

We're delighted to hear that you continue to be happy with the quality of our products, our prices, secure payment options, and prompt delivery service. It's also great to know that the regular updates kept you well informed throughout the process.

Thank you for your continued support, and we hope to see you again soon at EMP! 🤘

Betygsatt 5 av 5 stjärnor

Great quality

Great quality, delivery service was good, communication throughout the order process was excellent.

21 juni 2026
Omdöme utan inbjudan
Logotyp för EMP Mail order UK

Svar från EMP Mail order UK

Thank you very much for your feedback! 😊

We're delighted to hear that you were happy with the quality of your items, the delivery service, and the communication throughout your order journey.

Thank you for your support, and we hope to see you again soon at EMP! 🤘

Betygsatt 5 av 5 stjärnor

Quick delivery and very good quality t…

Quick delivery and very good quality t shirt. Was a birthday gift for my girlfriend and she loves it ❤️

19 juni 2026
Omdöme utan inbjudan
Logotyp för EMP Mail order UK

Svar från EMP Mail order UK

Thank you very much for your lovely feedback! 😊

We're delighted to hear that your T-shirt arrived quickly and that you were happy with the quality. It's even better to know that it was a birthday gift and that your girlfriend loves it!

We hope to see you again soon at EMP! 🤘

Betygsatt 5 av 5 stjärnor

EMP as easy as ABC! 🤘❤️‍🔥❤️‍🔥

Ace company to shop with. Always loads of offers and items arrive exactly as described

19 juni 2026
Omdöme utan inbjudan
Logotyp för EMP Mail order UK

Svar från EMP Mail order UK

Thank you very much for your fantastic feedback! 😊

We're delighted to hear that you've enjoyed shopping with EMP and that you've been happy with our offers and products. It's great to know that your items arrived exactly as described.

Thank you for your support, and we look forward to seeing you again soon! 🤘

Betygsatt 5 av 5 stjärnor

A treasure trove of merch and more

For a start, what a fab website full of awesomeness. I was looking for the recent Die Toten Hosen release and came across this treasure trove. It’s not that easy to find recordings and merch of in-the-uk-less-than-well-known bands and yet here is EMP providing sustenance and more. Great website, great service and overall a great experience. I’m sure to be back. Thank you EMP.

4 juni 2026
Omdöme utan inbjudan
Logotyp för EMP Mail order UK

Svar från EMP Mail order UK

Thank you very much for your amazing feedback! 😊

We’re thrilled to hear that you discovered exactly what you were looking for and that you enjoyed exploring our range. It’s great to know we could help you find merchandise and music from bands that can sometimes be difficult to source in the UK.

Thank you for your kind words about our website and service. We’re delighted that you had such a positive experience, and we can’t wait to welcome you back to EMP soon! 🤘

Betygsatt 4 av 5 stjärnor

Cool T-shirts

Cool T-shirts. Decent quality. Second time I’ve ordered from EMP. My only gripe is the delivery time. Took a week to process the order and another week for delivery. Other than that, really happy.

15 juni 2026
Omdöme utan inbjudan
Logotyp för EMP Mail order UK

Svar från EMP Mail order UK

Thank you very much for your feedback! 😊

We’re really pleased to hear you’re happy with the quality of the T-shirts and that you chose to order from us again.

We’re sorry to hear that the processing and delivery times were longer than expected, and we appreciate your patience and understanding.

We hope to see you again soon at EMP! 🤘

Betygsatt 5 av 5 stjärnor

Excellent products/great prices

Absolutely love this site! really hoping they will post some more competitions. Quality of the clothing is excellent! Takes about a week or so till it arrives but well worth the wait and I have already ordered a bunch more stuff. Can't wait to receive my next shipment!!

15 juni 2026
Omdöme utan inbjudan
Logotyp för EMP Mail order UK

Svar från EMP Mail order UK

Thank you very much for your amazing feedback! 😊

We’re really pleased to hear you love our products, prices, and the quality of the clothing. It’s great to know your orders have been worth the wait, and we’re delighted that you’ve already placed another one!

We also appreciate your interest in our competitions, so keep an eye on our channels for future updates.

See you again soon at EMP! 🤘

Betygsatt 5 av 5 stjärnor

Brilliant service

Brilliant service. The vest I brought was poor quality material, however the hoodie and shorts I absolutely love.

13 juni 2026
Omdöme utan inbjudan
Logotyp för EMP Mail order UK

Svar från EMP Mail order UK

Thank you very much for your feedback! 😊

We’re really pleased to hear you love the hoodie and shorts and that you were happy with our service. We’re sorry to learn that the vest did not meet your expectations in terms of quality, and we appreciate you sharing your experience with us.

We hope to see you again soon at EMP! 🤘

Betygsatt 5 av 5 stjärnor

Always a good service from EMP

12 juni 2026
Omdöme utan inbjudan
Logotyp för EMP Mail order UK

Svar från EMP Mail order UK

Thank you very much for your feedback! 😊

We’re really pleased to hear you consistently receive good service from EMP. Thank you for your continued support, and we look forward to seeing you again soon! 🤘

Betygsatt 5 av 5 stjärnor

Good quality items

Good quality items, fit as described. Only slight drawback is a long delivery time, but worth the wait. Items always as described and safely packaged.

12 juni 2026
Omdöme utan inbjudan
Logotyp för EMP Mail order UK

Svar från EMP Mail order UK

Thank you very much for your feedback! 😊

We’re really pleased to hear you’re happy with the quality, fit, and packaging of your items. We also appreciate your patience regarding the delivery time and are glad you felt the products were worth the wait.

See you again soon at EMP! 🤘

Betygsatt 4 av 5 stjärnor

Gothicana Bat Leggings

Thank you for keeping informed of my order. Can't wait to perform my aerial show in my new leggings!

11 juni 2026
Omdöme utan inbjudan
Logotyp för EMP Mail order UK

Svar från EMP Mail order UK

Thank you very much for your feedback! 😊
We’re really pleased to hear you appreciated the order updates and that you’re excited about your new leggings. We hope they’ll be perfect for your aerial performance!

Best of luck with the show, and see you again soon at EMP! 🤘

Betygsatt 1 av 5 stjärnor

Order just cancelled

Id pre-ordered a vinyl colour variant which I understand is limited and in short supply, but if you are not going to be receiving an allocation this shouldn't have been available to pre-order. Now it's sold out everywhere and I've missed my opportunity to get it at retail price. And I'm not going to pay scalpers prices for it on eBay.

Plus it took an extra 3 days until after release before I was even notified and refunded. Why did it take that long?

Sorry EMP but I won't be using you again.

9 juni 2026
Omdöme utan inbjudan
Logotyp för EMP Mail order UK

Svar från EMP Mail order UK

Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience. 😔

We completely understand your frustration, especially with a limited edition pre-order. Unfortunately, in some cases, suppliers reduce or cancel allocations after pre-orders have been placed, which can result in us being unable to fulfil all customer orders despite our best efforts.

We also apologise for the delay in notifying you and processing the refund.

We sincerely regret that we were unable to meet your expectations on this occasion and appreciate your honest feedback. 🤘

Betygsatt 5 av 5 stjärnor

Always faultless with my orders never…

Always faultless with my orders never had to return anything.

10 juni 2026
Omdöme utan inbjudan
Logotyp för EMP Mail order UK

Svar från EMP Mail order UK

Thank you very much for your feedback! 😊
We’re really pleased to hear that your orders have always gone smoothly and that you’ve never had any issues. Thank you for your continued support!

See you again soon at EMP! 🤘

Betygsatt 3 av 5 stjärnor

Happy with items but incredibly slow…

Happy with items but incredibly slow delivery - 2 weeks is not a 48hr Royal Mail service.

9 juni 2026
Omdöme utan inbjudan
Logotyp för EMP Mail order UK

Svar från EMP Mail order UK

Thank you for your feedback! 😊
We’re pleased to hear you’re happy with the items, but we’re sorry to learn that the delivery took longer than expected. We understand your frustration, especially when the service did not match the expected timeframe.

We appreciate your comments and will take them on board. Thank you for your patience and support. 🤘

Betygsatt 5 av 5 stjärnor

Thank you for the item

Thank you for the item, great job fast delivery

8 juni 2026
Omdöme utan inbjudan
Logotyp för EMP Mail order UK

Svar från EMP Mail order UK

Thank you very much for your feedback! 😊
We’re really pleased to hear you’re happy with your item and the fast delivery. See you again soon at EMP! 🤘

Betygsatt 5 av 5 stjärnor

Great product

Great product, fast delivery, happy customer.

8 juni 2026
Omdöme utan inbjudan
Logotyp för EMP Mail order UK

Svar från EMP Mail order UK

Thank you very much for your feedback! 😊
We’re really pleased to hear you’re happy with the product and the fast delivery. See you again soon at EMP! 🤘

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer