EMP Mail order UK Omdömen 10 212

TrustScore 4.5 av 5

4,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Always a pleasure buying from EMP. The quality is always fantastic with everything in perfect condition upon arrival. Delivery can take a little bit of time, but I'd rather wait for something great th... Se mer

Betygsatt 4 av 5 stjärnor

Great quality of the t-shirts I ordered, decently packaged and fit like a charm, if actually on the slightly larger side (in a good way - very roomy). The fabric is soft and nice on the skin. The... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I've been using EMP for years, mostly for clothes. If there's an issue with the item to big, to small or just didn't like it when opened they will return your money once they have received it back w... Se mer

Betygsatt 5 av 5 stjärnor

Ordered from this site 4 times now, never had any issues. Orders arrive quickly and punctually, products are high quality, customer service is excellent, I really have no complaints. They’re often run... Se mer

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Företagsinformation

  1. Klädbutik

Skrivet av företaget

Europe's #1 for rock & metal band merchandise, movie, TV & gaming merch & alternative fashion. 70,000+ items from hundreds of bands, brands & franchises!


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

10 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Very Nice.I’m happy.

21 april 2026
Omdöme utan inbjudan
Logotyp för EMP Mail order UK

Svar från EMP Mail order UK

Thanks so much for your feedback! We are really glad to hear you are happy with your order. We appreciate your support! 🤘

Betygsatt 3 av 5 stjärnor

Chat function not live

I’ve used EMP for years with no problems. When I placed my order this time I realised as soon as the payment went through that the delivery address was my sister’s - 250 miles away. The chat had closed 15 mins before so I emailed EMP and also logged onto the chat at 9am (their published opening time) the next day. At this point the order was still pending. No one responded for almost 90 minutes and then only to inform me there was nothing they could do as the order was now processing. The order sat processing for 4 or 5 days before it was dispatched. Please be aware their chat function doesn’t appear to be live. I realise it was my error but in this day and age I am surprised and disappointed that they couldn’t change the postal address for me.

9 april 2026
Omdöme utan inbjudan
Logotyp för EMP Mail order UK

Svar från EMP Mail order UK

Thanks for your feedback and for being a long-time customer, we really appreciate your continued support.

We are sorry to hear about the issue with your delivery address and understand how frustrating that situation must have been. Our team responds to messages in the order they are received when we reopen, which can sometimes lead to a short delay during busy periods.

Regarding order changes, once an order has entered the processing stage, we are unfortunately unable to amend details such as the delivery address. We understand this can be disappointing, especially in situations like yours, and your feedback will be shared with the team as we continue to review our processes.

We appreciate you taking the time to share your experience. 🤘

Betygsatt 5 av 5 stjärnor

Description was spot on

Description was spot on. Sizing advice again spot on. I am normally large in jackets. I took your advice and sized down to medium. Fits perfect. Fast delivery too.

16 april 2026
Omdöme utan inbjudan
Logotyp för EMP Mail order UK

Svar från EMP Mail order UK

Thanks so much for your great feedback! We are really glad to hear the description and sizing advice were spot on and that the jacket fits you perfectly. We are also happy it arrived quickly. We really appreciate your support! 🤘

Betygsatt 5 av 5 stjärnor

Good quality

Good quality, quick delivery, good communication along the way

21 april 2026
Omdöme utan inbjudan
Logotyp för EMP Mail order UK

Svar från EMP Mail order UK

Thanks so much for your feedback! We are really glad to hear you are happy with the quality, quick delivery, and communication throughout your order. We appreciate your support and hope to see you again soon! 🤘

Betygsatt 5 av 5 stjärnor

Great Service

Great Service, Delivered on time and the quality of the goods I ordered are top notch 🤘🏻

20 april 2026
Omdöme utan inbjudan
Logotyp för EMP Mail order UK

Svar från EMP Mail order UK

Thanks so much for your great feedback! We are really glad to hear you are happy with the service, on-time delivery, and top-notch quality of your order. We really appreciate your support! 🤘

Betygsatt 5 av 5 stjärnor

Excellent quality shirt.

20 april 2026
Omdöme utan inbjudan
Logotyp för EMP Mail order UK

Svar från EMP Mail order UK

Thanks so much for your feedback! We are really glad to hear you are happy with the excellent quality of the shirt. We appreciate your support and hope to see you again soon! 🤘

Betygsatt 5 av 5 stjärnor

Amazing quality clothing

Amazing quality clothing, although postage took a while I was always kept up to date.

20 april 2026
Omdöme utan inbjudan
Logotyp för EMP Mail order UK

Svar från EMP Mail order UK

Thanks so much for your feedback! We are really glad to hear you are happy with the quality of the clothing and that you felt kept up to date throughout the delivery process. We appreciate your patience and your support, and we hope to see you again soon! 🤘

Betygsatt 5 av 5 stjärnor

A great selection of vinyl absolutely…

A great selection of vinyl absolutely delighted with both my purchases, good communication and delivery time.

20 april 2026
Omdöme utan inbjudan
Logotyp för EMP Mail order UK

Svar från EMP Mail order UK

Thanks so much for your great feedback! We are really glad to hear you are delighted with your vinyl purchases and that communication and delivery met your expectations. We appreciate your support and hope to see you again soon! 🤘

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent product and excellent service and prices as always when purchasing from EMP

18 april 2026
Omdöme utan inbjudan
Logotyp för EMP Mail order UK

Svar från EMP Mail order UK

Thanks so much for your continued support and kind words! We are really glad to hear you are happy with the products, service, and prices. It means a lot to us that you keep choosing EMP, and we look forward to your next order! 🤘

Betygsatt 5 av 5 stjärnor

Handbag by banned

Arrived in good time. Just as described, and shown online. Very pleased.

18 april 2026
Omdöme utan inbjudan
Logotyp för EMP Mail order UK

Svar från EMP Mail order UK

Thanks so much for your feedback! We are really glad to hear your order arrived in good time and that the items were exactly as described. We appreciate your support and are very pleased you are happy with everything. 🤘

Betygsatt 5 av 5 stjärnor

Fantastic

Fantastic! Our little girl Matilda will love this dummy when she’s a little older :) great quality:)

20 april 2026
Omdöme utan inbjudan
Logotyp för EMP Mail order UK

Svar från EMP Mail order UK

Thanks so much for your lovely feedback! We are really glad to hear you are happy with the quality. We really appreciate your support! 🤘

Betygsatt 3 av 5 stjärnor

Broken on arrival

Everything arrived but there was no bubble wrap or anything around the mugs I ordered and one of them broke. Everything else got here fine

18 april 2026
Omdöme utan inbjudan
Logotyp för EMP Mail order UK

Svar från EMP Mail order UK

Thanks for your feedback, and we are sorry to hear that one of your mugs arrived broken. That is not the experience we want for our customers, especially when everything else arrived safely.

We also appreciate you highlighting the packaging, we will pass this on to our team to review and improve protection for fragile items in transit.

Please contact our support team at mailbox@emp.co.uk with your order details so we can help resolve this for you. We are glad the rest of your order arrived fine, and we appreciate you bringing this to our attention. 🤘

Betygsatt 2 av 5 stjärnor

Not an original Pink Floyd shirt?

Not an original Pink Floyd shirt?
Website said it was?
Not happy at all.

15 april 2026
Omdöme utan inbjudan
Logotyp för EMP Mail order UK

Svar från EMP Mail order UK

We are sorry to hear you’re disappointed with your shirt. We take our product descriptions very seriously and only source merchandise from licensed distributors.

Should you need help with returning your order, please reach out to our customer service team at mailbox@emp.co.uk

Betygsatt 5 av 5 stjärnor

High quality clothing!

High quality clothing exactly as advertised with accurate sizing

20 april 2026
Omdöme utan inbjudan
Logotyp för EMP Mail order UK

Svar från EMP Mail order UK

We're stoked to hear that the quality and sizing were spot on and exactly what you expected. We take pride in making sure our gear lives up to the hype! 🤘

Betygsatt 5 av 5 stjärnor

Great service

Great service, quick delivery, item exactly as described. Sale price good. Wish the size range was wider, but other than than, absolutely no complaints

18 april 2026
Omdöme utan inbjudan
Logotyp för EMP Mail order UK

Svar från EMP Mail order UK

Thank you for the feedback! We're glad to hear you loved the service and the deal. We appreciate the support! 🤘

Betygsatt 5 av 5 stjärnor

I was kept informed all the way until…

I was kept informed all the way until delivery. The t shirt is very good quality and I love it. Great service all round. Thank you

16 april 2026
Omdöme utan inbjudan
Logotyp för EMP Mail order UK

Svar från EMP Mail order UK

Thank you for your feedback!
We're pleased to hear that you were kept informed all the way until delivery and that the t-shirt is good quality. We appreciate your support and look forward to your next order! 🤘

Betygsatt 5 av 5 stjärnor

Excellent products and delivery

Excellent products and delivery

19 april 2026
Omdöme utan inbjudan
Logotyp för EMP Mail order UK

Svar från EMP Mail order UK

Thank you for your feedback!
We're happy to hear that you are happy with your recent order.
We appreciate your support and look forward to your next order! 🤘

Betygsatt 4 av 5 stjärnor

Product arrived reasonably fast

Product arrived reasonably fast, well packaged.

It was a shirt for myself. I love the colour. Might have given the one extra star if the fit had been better and cloth a higher quality. As it stands the arms are a little on the short side and the cloth is quite light weight for a flannel shirt (certainly much thinner than the one I'm wearing). Nice shirt but slightly over priced for what was received.

18 april 2026
Omdöme utan inbjudan
Logotyp för EMP Mail order UK

Svar från EMP Mail order UK

Thank you for your feedback. We're pleased to hear that the product arrived fast and well packaged and that you love the colour.

We will pass on your feedback to the relevant team. We appreciate your support and look forward to your next order! 🤘

Betygsatt 5 av 5 stjärnor

My order arrived on time and in good…

My order arrived on time and in good order ,Very pleased with the quality of materials and the fit is excellent l love that thier is some stretch in the material as well Would I reccomend EMP , yes I would 100%

19 april 2026
Omdöme utan inbjudan
Logotyp för EMP Mail order UK

Svar från EMP Mail order UK

Thanks so much for your detailed feedback! We are really glad to hear your order arrived on time and in good condition, and that you are pleased with the quality, fit, and stretch in the material. We appreciate your recommendation and your support means a lot to us. 🤘

Betygsatt 5 av 5 stjärnor

EMP t shirts

Great quality t shirts and fast delivery really happy with items and wash well with diverse looks too. Thank you will buy again

1 april 2026
Omdöme utan inbjudan
Logotyp för EMP Mail order UK

Svar från EMP Mail order UK

Thanks so much for your kind feedback! We are really glad to hear you are happy with the quality, fast delivery, and how well the t-shirts wash and hold up. We appreciate your support and look forward to your next order! 🤘

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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