Embargo Omdömen 

35
•
TrustScore 2.5 av 5

2,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Don't order on Embargo. Orders keep getting delayed and if they arrive they do with 2 or 3 hours of delay. Also there's no support or help whatsoever. It's not scam but it's not reliable.

Företaget har svarat

Betygsatt 1 av 5 stjärnor

We were Mis sold the embargo loyalty scheme. Claimed it would integrate with our square POS system. Which it did, but only after they wanted another £170+vat to make it work. Which we declined. They h... Se mer

Företaget har svarat

Betygsatt 2 av 5 stjärnor

Save your money, don't order on Embargo! I placed an order on the app on 7 June 2026 but it was never delivered to me. I immediately contacted Embargo's customer service, and Julia replied to me t... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Never seen technology being implemented so fast, smoothly and with no hassle needed from myself. Our customers love the app and I can finally have an easy to use CRM. Their team has been very helpful... Se mer

Företagsinformation

  1. Programvaruföretag

Skrivet av företaget

Loyalty. Delivery. CRM.


Kontaktuppgifter

2,4

Dålig

TrustScore 2.5 av 5

35 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,4

Alla omdömen

(35)

8 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Best app!

Best app! I preorder my breakfast and coffee and earn loyalty stamps - it makes life so much easier and I can’t wait to get my next reward. Specialty coffee is what I live for!

28 mars 2023
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

App is a little complicated to use

9 mars 2023
Omdöme utan inbjudan
Logotyp för Embargo

Svar från Embargo

Hi Nick!

Thank you so much for your feedback.

At Embargo, we are absolutely obsessed with making sure that every user has a great experience and the one you had is definitely far from what other users experience (over 500k users and 4.8 rating on Appstore, based on thousands of ratings).

We would love to get to the bottom of this for you and make sure that everything works well on your phone. Our system has offline stamping, so there must be something else that caused trouble on that occasion.

Please could you kindly email us on feedback@embargoapp.com and we will ensure to solve this matter and make it up to you for the inconvenience caused.

Looking forward to hearing from you, Nick!
Martyna

Betygsatt 5 av 5 stjärnor

THE BEST CUSTOMER SERVICE!!

THE BEST CUSTOMER SERVICE!!! I ordered through the app and there was an issue with my order, so I contacted them and not only did they solve it - also got a special treat. Made my day!

25 februari 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Works well

Works well, I use it at two of my local cafes and a deli. I think there are lots of local places here so I’m excited for when my burger place joins. Can never say no to a free burger!

18 februari 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Regular user since they started

Regular user since they started, watched how the app has evolved over time. Frankly very happy as I am fed up with paper loyalty cards that you never carry around / lose for stamps, I find their app much easier through the phone. I am surprised to read the reviews about people losing stamps / points, I never experienced that. A long time ago I couldnt log in - reached out to the team who re-set my user details and good to go again: they were professional and is clear they want to solve issues and perfect the customer experience

14 februari 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Good stuff

Started using it for my coffees in the am as I kept losing these cards. Good stuff and so far n issues.

14 februari 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Support local businesses

Best app for coffee lovers like myself. Loyalty program is great and you get the chance to discover and support small local businesses.

19 januari 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great app to discover new local spots!

Downloaded the app a couple of months back and been using it since. I would have missed the hotcakes at my local cafe if not for the notification I got through the app!

27 januari 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

If I could give zero stars I would

If I could give zero stars I would, stamps just disappeared from app and no customer service to talk to or sort situation absolutely disgusting and pointless

29 januari 2023
Omdöme utan inbjudan
Logotyp för Embargo

Svar från Embargo

Dear Ellen,

Many thanks for your feedback. We provide a 24/7 support via our Feedback/Support section on the app. It’s in your profile in your Embargo App.

Please note stamps don’t disappear from the app themselves but what could have happened was:

1) you might have logged in with a different account (e.g. originally you created and used an account via your Facebook login and next time you logged in via Gmail)

2) maybe the loyalty cards weren’t in your wallet but please note the stamps are always saved and you can re-add them to your wallet by simply looking up the venue you’re interested in

3) once you collect your stamps and redeem your rewards from that card, we move those used cards to history (we only show one previous card) to ensure they don’t clutter your day to day interface/view


With that being said, we would love to help you and make sure all is cleared out. Could you please send us feedback through your app or email us at feedback@embargoapp.com?

Hundreds of thousands of people have already been using embargo and based on several thousands of 5 star reviews (4.8 AppStore rating in total), I can ensure you we strive for perfection and customer satisfaction.

Therefore please be assured we will solve your query as soon as we hear from you.

Betygsatt 5 av 5 stjärnor

Brilliant service

Never seen technology being implemented so fast, smoothly and with no hassle needed from myself. Our customers love the app and I can finally have an easy to use CRM. Their team has been very helpful and our management could always count on them. We used other solutions before and got burnt. But Embargo is finally the platform we needed. Hugely recommend!

6 maj 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

A failure of an app

A failure of an app
Yet another app trying to aggregate and feed off consumer purchases like the tech leeches they are. They cant even get the basics right - removing all of my stamps and points from vendors for no reason. From one week to the next, I open the app to collect a stamp and my previous 12 or so stamps had disappeared.

Surprise - no customer support, just some sarky developer telling me they were looking into it. Looking in to what exactly? Again taking from consumer feedback and giving back nothing. No response having sent several emails. Typical toxic start up. I can almost smell the stench of the greedy little founder(s) at the top.

24 september 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

From a consumer perspective

From a consumer perspective, this app ranks as one of the worst. What should be simple is inexplicably made difficult. I downloaded the app and tried to create an account or as per the app, sign up. The question were simple enough: first and last name, email address, date of birth and password. The customary tick of the terms and then submit. One is greeted with credentials are not correct, please complete. Right, and what credentials might those be? Who knows! Any business looking to adopt a loyalty app should consider ease of use for the consumer, which is absent in the case of embargo. The app should be embargoed until improved!

19 mars 2021
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer