Elite Group Omdömen 78

We have been with Elite since August 2023, and they have always provided outstanding service. Recently, we needed a few Sims activated with a quick turnaround, which Elite was efficient in. They communicated with us through the whole process and were able to hit our target date. Thanks again!

Really great customer service coupled with excellent knowledge of their products.

Ben has been excellent in providing customer service he is very consistent in every dealings I have had with him throughout.
I am particularly impressed by the commitment to customer satisfaction, very proactive in resolving any issues that arose demonstrating a genuine dedication to ensuring a positive experience for his clients.

Working with the team at Elite was a collaborative dream. They were friendly and easy to work with, we worked as one team to achieve our goals.
Most importantly they were knowledgeable and supported us with getting their product, up and running for our teams and customers in the best way possible.
Lydelle (PMO Manager), kept both sides on track to ensure tasks and the overall project was delivered within the time frames set.
I look forward to working with them again in the near future on the our next bigger and better project.

Elite made our switch from an old on-prem phone system to a cloud based system very straightforward. They proved to be very knowledgeable and helpful throughout the project, from the initial phone system design and options, through to delivery and switchover. I would recommend this company without hesitation!

Quick responses and friendly knowledgeable staff

I have been working with Elite for the past 10+ years. I find them, very responsive, very professional and passionate about service. My calls, tickets, emails are always responded to very quickly and resolutions follow as soon as possible. Should there be any ongoing issues, Elite communicate all steps on a regular basis. I would have no issues at all in recommending Elite

Super friendly team always on hand to help with any issues and questions. Everyone there is really friendly and helpful, a great company to work with!

Installed our new phone system with a minimum amount of of down time

I always find that any queries with Elite are dealt with quickly and efficiently. The Elite team is always happy to help.

Fantastic company, can't recommend highly enough

Several times I've called with a question and Elite have given me the solutions on the same call! The customer service is very helpful and friendly, going out of their way to help, even out of hours.

Elite Group are a brilliant company to deal with - friendly staff!

Great turn around and helpful.

Elite are so helpful when it comes to keeping our internet system up and running. Everything they have installed is very reliable, but on the odd occasion that something goes wrong they're very helpful, stay in constant communication, and go above and beyond to get things fixed quickly.

Danielle Doolan has been exceptional in regards to the whole sim swap-over process, she's very quick to action any requests or worries that I have and has made this process very reassuring!

Also, a big shoutout to Samuel Gray for looking after the company is always, at COOK we're always trying new things and new systems and Sam has been nothing but accommodating and efficient on his end!

Makes me very happy that I got the company to leave BT for Elite, their support wasn't even worth 10% of what you guys do for us at COOK :)

Our company has been relying on Elite for several years now. Over time, their customer service has consistently improved. Utilizing their postal services, we receive timely updates on our tickets, orders, and general customer service inquiries. The agents are quick to respond and ensure we stay informed.

Our dedicated account manager diligently addresses any significant issues that may arise. It’s worth noting that Elite collaborates with third parties, and their effectiveness often depends on the responsiveness of these external partners.

Seamless SIM transition. Not a single issue, like clockwork.

Internorm have used Elite for many years for our landlines. We have recently transferred both our lease line and our Mobiles. We couldn't be any happier, excellent customer service.

Fantastic customer service across all departments within the Elite group. Their representatives are knowledgeable and professional and deal with questions and queries efficiently and effectively.

I would highly recommend using Elite Telecom for technical solutions but also for their excellent customer service.