I bought a wine fridge from this company approximately 3 years ago. We needed to move the fridge for decorators and unfortunately 2 of the leg screws broke. I contacted Elite and the manager Call... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Would highly recommend this company. So helpful and knowledgeable. Excellent service from our first enquiry through to delivery, thank you Natalie. We love our wine fridge. We’ve had so many positive... Se mer
We ordered two wine fridges from Elite. The service we received from Natalie Whitley and Danielle Mackay was excellent. After making the order the communication from the company started straight away,... Se mer
If I could give Elite Wine Refrigeration higher than a 5 then I would. In particular Danielle deserves a mention for exceptional customer service. From placing my order the communication with this com... Se mer
Företagsinformation
Skrivet av företaget
We're Elite Wine Refrigeration and we pride ourselves on our extensive collection of wine cabinets, we only work with premium companies and wine cooler specialists from all over Europe. The official distributor for Dunavox, Swisscave, Climadiff, Avintage, La Sommeliere and EXPO and Ireland distributor. Shop with us and order with confidence.
Kontaktuppgifter
Unit 3, Central Trading Estate, Marley Way, CH4 8SX, Chester, Storbritannien
- 0333 577 6466
- info@elitefridges.co.uk
- elitefridges.co.uk
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great price and quality.
Great price and quality.
I was looking for wine shelves for my Climadiff and found the exact model on elitefridges. It took a few days to ship but other than that everything was fantastic.
Head and shoulders above the rest
I got through to Hayley at Elite Fridges after 2 other vendors let me down. I wish I had called her first! Superb service and great communication, plus a 2-man delivery into the final position - few others offer this service and it is so valuable. Thank you so much for helping me to finally get my father's family-group Christmas present delivered!
Excellent customer service in every way
Excellent customer service in every way
Thank you
We had a problem with out two zone wine…
We had a problem with our two zone wine cooler not controlling temperature properly in the bottom zone. I raised the issue with Callum who was excellent to deal with. We quickly established a dialogue via email and after a few tests established that a repair was indeed needed. He arranged this quickly and the repair was carried out expertly by the engineer from Kool Planet. Delighted with the customer service approach of Callum and very happy to do this positive review.
It was easy to order and then they came…
It was easy to order and then they came with my new fridge on the appointed day, fitted it and took the old appliance away with no fuss. Good service. And a good price too!
Great
Great communication throughout the process - Hayley was especially helpful in arranging the delivery. I would wholeheartedly recommend Elite Wine Refrigeration
Great experience
Great experience. I had lots of questions patiently answered by the lady I spoke with. And in delivery, the two gentlemen were friendly, fast, efficient I am delighted with this wine cooler. Thank you
Outstanding
Elite were great. They answered lots of questions before I bought - the chat function gets you a very nice person not a bot - and their technical lead gave me a really helpful, detailed answer to a question about operation when I bought.
They were no more expensive than anyone else and I feel my money bought me a service, not just a transaction.
Recommended.
A Little gem
It is always such a pleasant surprise nowadays to come across a little gem of a company like Elite Wine Refrigeration. Although it's a website, you very quickly get the feeling that there are actually people behind it who genuinely care about you as a customer. Invaluable support and advice before making a purchase, a delivery experience which actually matched the wonderful sales process and an after sales service of which I feel any other business would be envious. It really doesn't get any better than this. I would recommend this business without a moment's hesitation.
Faultless sales service
Faultless sales service. Excellent delivery team who were very helpful. Would definitely recommend Elite Refrigeration.
Couldn’t have been better
Terrific range of products. Hayley was very helpful (at a fairly unsociable hour) in helping to narrow down the choices. The ordering, payment and delivery were as smooth as melted chocolate. What’s not to like about this company?
All good despite the product delivered…
All good despite the product delivered not quite what was sold. However, I was impressed by the way the issue was resolved in a timely manner. Thanks.
I ordered a wine fridge for my father…
I ordered a wine fridge for my father for his 80th birthday. Danielle and team couldn’t have been more helpful, emailing us personally and liaising with my mum on the delivery. All went extremely well and my Dad is delighted. Such a pleasant experience, would recommend Elite Wine Refrigeration to everyone!
Excellent - highly recommend
Drivers rang in advance, found us easily and were a pleasure to deal with. Thoroughly recommended. Would use again!
Excellent customer service …
Excellent customer service and perfect delivery done with care and attention , I was warned of the tone and day of delivery and the team was in time .
Very good purchase experience
Very good purchase experience. The customer service responded promptly and was very helpful.
Excellent advice from their sales team
Excellent advice from their sales team, price was fair and delivery was efficient and on time. Would definitely recommend.
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