Electronic Express Omdömen 

17 184
TrustScore 4 av 5

4,1

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Shipped me a defective item, and would do nothing at all to make it right. Strap was broken, spoke with two extremely rude customer service people who refused any sort of compromise. The second one fi... Se mer

Betygsatt 5 av 5 stjärnor

We were having issues with our television we purchased online. My husband took back into the Electronic Express Decatur store. The manager worked with him to correct but it was an issue with software... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

The product (a washer) was delivered in tip top shape and the driver was very helpful with getting it in the house. They were also running late that day due to having some truck issues but were very c... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

They keep appliances in stock! Unlike all the other electronics & big box stores, I could actually pick up my appliance the same day I bought it.

Företagsinformation

  1. Elektronikbutik
  2. Vitvaror och hushållsapparater
  3. Datoraffär
  4. Datorbutik
  5. TV-butik
  6. Butik med tvättmaskiner och torktumlare

Om Electronic Express

Skrivet av företaget

We make it happen

Founded in 1983, we are a family-owned and operated electronics retail company based in Nashville, TN. Over 40 years, we've grown to be Tennessee's largest electronics store. We now have over 21 locations throughout Tennessee and Northern Alabama.

Enjoy a Knowledge-Backed Shopping Experience

When you shop at Electronic Express, our friendly associates will help find what you're looking for while offering expert advice about the latest products.

Our associates will help you choose from hundreds of brands so you can find the best electronics at industry-leading prices. Plus we have new deals available every single week!

Shop Weekly Deals

Products

Shop our wide selection of products online and we ship anywhere in the continental United States (excluding Alaska and Hawaii).

Financing

We also offer financing on qualified purchases so you don't have to wait to enjoy great electronics.

Financing Plans

Services

We offer several support and repair services to help you get the most out of your electronics.

Enterprise-Level Sales

We frequently partner with organizations to provide growing communities with modern appliances. Contact our sales teams to learn more.

Corporate Sales
Builder Sales

Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

17 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 87 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,1

Alla omdömen

(17 184)

830 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 4 av 5 stjärnor

Great job! Shipping, not so much

I think Electronic Express did a great job. But the shipping was horrible. After my purchase I received a tracking number and date for the delivery. I took time off work and waited several days. Then I received a text message telling me that I now had to schedule the delivery which was an additional week and a half out, after already taking time off. After I scheduled it, they told me the delivery would be between 8am and 5pm. They showed up at almost 6pm. I think they need to work with their shipping company better. It was not a smooth process after purchase. But the store was great.

22 maj 2026
Logotyp för Electronic Express

Svar från Electronic Express

Thank you for the detailed, honest feedback on our courier's service. Your review has been forwarded to upper management for review.

Betygsatt 5 av 5 stjärnor

Good pricing

Good pricing, prompt service and delivery.

24 maj 2026
Logotyp för Electronic Express

Svar från Electronic Express

Thank you for the feedback

Betygsatt 5 av 5 stjärnor

Bought a Yeti item that isn’t being…

Bought a Yeti item that isn’t being sold at Yeti’s website. Just a specific color that is no longer being sold. Of note - item was even cheaper than what Yeti is selling the item for currently. Item arrived very quickly & in perfect condition. Very happy with my purchase.

7 juni 2026
Logotyp för Electronic Express

Svar från Electronic Express

Thank you for the feedback on our Yeti selection!

Betygsatt 1 av 5 stjärnor

Horrible on-line experience.

Placed an order on line on a Sunday because it was last one they had in stock - was Monday and still no word when I could pick up order. I called numerour times and was told I had to wait for a 3rd party verification on charge. Late Monday they cancelled order. I called the Jones Valley store (where I had placed order for pick up) spoke to Jeremy - he physically looked for unit - found it and set it aside for me and I picked it up and paid with same credit card the 3rd party "couldn't verify" - Jeremy was GREAT - made a bad experience good. Their online ordering is junk - go in store in person for good service for horrible customer service use their online ordering - those people are just rude.

7 juni 2026
Logotyp för Electronic Express

Svar från Electronic Express

Thank you for the detailed feedback on our BOPIS (buy online, pickup in store) service. We apologize for the inconvenience. This isn't the service we want our BOPIS customers to experience. Your review has been forwarded to upper management to look into the issue

Betygsatt 5 av 5 stjärnor

Refrigerator ordered Sunday afternoon…

Refrigerator ordered Sunday afternoon and delivered on Tuesday afternoon within minutes of delivery window. Completely without damage and very efficient and polite delivery team!

7 juni 2026
Logotyp för Electronic Express

Svar från Electronic Express

Thank you for the feedback on our delivery and installation service!

Betygsatt 5 av 5 stjärnor

The staff that helped us at the store…

The staff that helped us at the store were very professional, polite, and helpful. They even carried the microwave to our car and loaded it in. A+++

6 juni 2026
Logotyp för Electronic Express

Svar från Electronic Express

Thank you for the glowing feedback on our customer service!

Betygsatt 5 av 5 stjärnor

Top notch service.

Service was very friendly and knowledgeable. Loading in my car was unexpectedly good as you could see the associate was as concerned about my car as he was about my purchase ensuring neither was scuffed/scratched.

6 juni 2026
Logotyp för Electronic Express

Svar från Electronic Express

Thank you for the feedback on our service!

Betygsatt 5 av 5 stjärnor

Good experience from order to delivery.

Ordering was easy and straight forward. Price was fair plus received a new account discount. Delivery was on time as scheduled. The item arrived in perfect condition (it was well packaged).

5 juni 2026
Logotyp för Electronic Express

Svar från Electronic Express

Thank you for the feedback!

Betygsatt 1 av 5 stjärnor

Do not buy appliances from there

Horrible experience buying a dishwasher. I called and set up a chat before I bought it to make sure they could install the new dishwasher and haul away the old one. I was assured that would be the case so I ordered online (because they said I couldn't order over the phone). There was no installation option so I just ordered and then chatted with them after the purchase and they assured me they would call and set it up. Long story short, they just delivered it and left it outside my house with no clarity on what to do. It's a completely disaorganized place where the people on the phone and chat are not in the same system as when you order online. I will pay more and get Best Buy or Home Depot next time.

4 juni 2026
Logotyp för Electronic Express

Svar från Electronic Express

Thank you for the detailed feedback. Your situation has been forwarded to our technical team. The product display page is supposed to pop-up an installation service drawer when you add the item to your cart to provide you an opportunity to specify if you want installation or drop-off delivery only. Our technical team will double check various OSs and browsers to confirm that the drawer behaves as intended.

Betygsatt 5 av 5 stjärnor

Amazing customer service

Wonderful customer service. Scheduling for delivery was easy and super fast! The gentlemen that delivered our deep freezer were very friendly/professional and even took the trash after unboxing it for us. We are very happy with our purchase and the quality of the deep freezer for the price we paid. We’ll definitely be returning customers at Electronic Express!

3 juni 2026
Logotyp för Electronic Express

Svar från Electronic Express

Thank you for the detailed feedback on our services. Enjoy your new deep freezer!

Betygsatt 1 av 5 stjärnor

Called to tell me they were canceling…

Called to tell me they were canceling my order I don’t know the reason couldn’t understand the lady. She was very unprofessional when I asked what she had said so I just gave up and said okay. And the email I got for the cancellation was very unprofessional.

3 juni 2026
Logotyp för Electronic Express

Svar från Electronic Express

Thank you for the feedback on our performance when we reached out to inform you that we couldn't complete your order. You review has been forwarded to our customer service manager.

Betygsatt 5 av 5 stjärnor

Dan was the man- helped us tremendously…

Dan was the man- helped us tremendously and saved us a lot of of money. This is the 3rd time we have bought from these guys, we live over an hour away but worth the time and effort!

9 juni 2026
Omdöme utan inbjudan
Logotyp för Electronic Express

Svar från Electronic Express

Thank you for detailed review on Dan's performance!

Betygsatt 1 av 5 stjärnor

I ordered a monitor 8 days ago and no…

I ordered a monitor 8 days ago and no word of where it’s at, no tracking information and when I contacted customer service, the lady said they were trying to find one.

2 juni 2026
Logotyp för Electronic Express

Svar från Electronic Express

Thank you for the feedback. Our inventory showed that we had your monitor instock at one of our stores. We apologize that the process is taking longer than our owns standards. Your review has been forwarded to members of upper management to look into the situation.

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