Shipped me a defective item, and would do nothing at all to make it right. Strap was broken, spoke with two extremely rude customer service people who refused any sort of compromise. The second one fi... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We were having issues with our television we purchased online. My husband took back into the Electronic Express Decatur store. The manager worked with him to correct but it was an issue with software... Se mer
Företaget har svarat
The product (a washer) was delivered in tip top shape and the driver was very helpful with getting it in the house. They were also running late that day due to having some truck issues but were very c... Se mer
Företaget har svarat
They keep appliances in stock! Unlike all the other electronics & big box stores, I could actually pick up my appliance the same day I bought it.
Företagsinformation
- Elektronikbutik
- Vitvaror och hushållsapparater
- Datoraffär
- Datorbutik
- TV-butik
- Butik med tvättmaskiner och torktumlare
Om Electronic Express
Skrivet av företaget
We make it happen
Founded in 1983, we are a family-owned and operated electronics retail company based in Nashville, TN. Over 40 years, we've grown to be Tennessee's largest electronics store. We now have over 21 locations throughout Tennessee and Northern Alabama.
Enjoy a Knowledge-Backed Shopping Experience
When you shop at Electronic Express, our friendly associates will help find what you're looking for while offering expert advice about the latest products.
Our associates will help you choose from hundreds of brands so you can find the best electronics at industry-leading prices. Plus we have new deals available every single week!
Products
Shop our wide selection of products online and we ship anywhere in the continental United States (excluding Alaska and Hawaii).
- Kitchen Appliances
- Laundry Packages
- TVs
- Computers
- Video Games
- Toys
- Musical Instruments
- Smart Home Devices
- Small Appliances
- Furniture
- Mattresses
- Outdoor Living
- Fitness Trackers
- Smart Watches
Financing
We also offer financing on qualified purchases so you don't have to wait to enjoy great electronics.
Services
We offer several support and repair services to help you get the most out of your electronics.
- Local Appliance Delivery & Installation
- After Sale Services
- TV & Home Theater Installation
- Smart Home Installation & Network Setup
Enterprise-Level Sales
We frequently partner with organizations to provide growing communities with modern appliances. Contact our sales teams to learn more.
Kontaktuppgifter
418 Harding Industrial Dr, 37211, Nashville, USA
- 615-259-2031
- trustpilot@electronicexpress.com
- electronicexpress.com
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 87 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great job! Shipping, not so much
I think Electronic Express did a great job. But the shipping was horrible. After my purchase I received a tracking number and date for the delivery. I took time off work and waited several days. Then I received a text message telling me that I now had to schedule the delivery which was an additional week and a half out, after already taking time off. After I scheduled it, they told me the delivery would be between 8am and 5pm. They showed up at almost 6pm. I think they need to work with their shipping company better. It was not a smooth process after purchase. But the store was great.

Svar från Electronic Express
Bought a Yeti item that isn’t being…
Bought a Yeti item that isn’t being sold at Yeti’s website. Just a specific color that is no longer being sold. Of note - item was even cheaper than what Yeti is selling the item for currently. Item arrived very quickly & in perfect condition. Very happy with my purchase.

Svar från Electronic Express
Horrible on-line experience.
Placed an order on line on a Sunday because it was last one they had in stock - was Monday and still no word when I could pick up order. I called numerour times and was told I had to wait for a 3rd party verification on charge. Late Monday they cancelled order. I called the Jones Valley store (where I had placed order for pick up) spoke to Jeremy - he physically looked for unit - found it and set it aside for me and I picked it up and paid with same credit card the 3rd party "couldn't verify" - Jeremy was GREAT - made a bad experience good. Their online ordering is junk - go in store in person for good service for horrible customer service use their online ordering - those people are just rude.

Svar från Electronic Express
Refrigerator ordered Sunday afternoon…
Refrigerator ordered Sunday afternoon and delivered on Tuesday afternoon within minutes of delivery window. Completely without damage and very efficient and polite delivery team!

Svar från Electronic Express
The staff that helped us at the store…
The staff that helped us at the store were very professional, polite, and helpful. They even carried the microwave to our car and loaded it in. A+++

Svar från Electronic Express
Great communication from start to…
Great communication from start to finish. Everything went perfectly

Svar från Electronic Express
Top notch service.
Service was very friendly and knowledgeable. Loading in my car was unexpectedly good as you could see the associate was as concerned about my car as he was about my purchase ensuring neither was scuffed/scratched.

Svar från Electronic Express

Svar från Electronic Express
Good experience from order to delivery.
Ordering was easy and straight forward. Price was fair plus received a new account discount. Delivery was on time as scheduled. The item arrived in perfect condition (it was well packaged).

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Svar från Electronic Express
Do not buy appliances from there
Horrible experience buying a dishwasher. I called and set up a chat before I bought it to make sure they could install the new dishwasher and haul away the old one. I was assured that would be the case so I ordered online (because they said I couldn't order over the phone). There was no installation option so I just ordered and then chatted with them after the purchase and they assured me they would call and set it up. Long story short, they just delivered it and left it outside my house with no clarity on what to do. It's a completely disaorganized place where the people on the phone and chat are not in the same system as when you order online. I will pay more and get Best Buy or Home Depot next time.

Svar från Electronic Express
Amazing customer service
Wonderful customer service. Scheduling for delivery was easy and super fast! The gentlemen that delivered our deep freezer were very friendly/professional and even took the trash after unboxing it for us. We are very happy with our purchase and the quality of the deep freezer for the price we paid. We’ll definitely be returning customers at Electronic Express!

Svar från Electronic Express
Called to tell me they were canceling…
Called to tell me they were canceling my order I don’t know the reason couldn’t understand the lady. She was very unprofessional when I asked what she had said so I just gave up and said okay. And the email I got for the cancellation was very unprofessional.

Svar från Electronic Express
Effective communication
Effective communication, showed up when said they woudl and did a great job

Svar från Electronic Express
Dan was the man- helped us tremendously…
Dan was the man- helped us tremendously and saved us a lot of of money. This is the 3rd time we have bought from these guys, we live over an hour away but worth the time and effort!

Svar från Electronic Express
I ordered a monitor 8 days ago and no…
I ordered a monitor 8 days ago and no word of where it’s at, no tracking information and when I contacted customer service, the lady said they were trying to find one.

Svar från Electronic Express
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