Shipped me a defective item, and would do nothing at all to make it right. Strap was broken, spoke with two extremely rude customer service people who refused any sort of compromise. The second one fi... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We were having issues with our television we purchased online. My husband took back into the Electronic Express Decatur store. The manager worked with him to correct but it was an issue with software... Se mer
Företaget har svarat
The product (a washer) was delivered in tip top shape and the driver was very helpful with getting it in the house. They were also running late that day due to having some truck issues but were very c... Se mer
Företaget har svarat
They keep appliances in stock! Unlike all the other electronics & big box stores, I could actually pick up my appliance the same day I bought it.
Företagsinformation
- Elektronikbutik
- Vitvaror och hushållsapparater
- Datoraffär
- Datorbutik
- TV-butik
- Butik med tvättmaskiner och torktumlare
Om Electronic Express
Skrivet av företaget
We make it happen
Founded in 1983, we are a family-owned and operated electronics retail company based in Nashville, TN. Over 40 years, we've grown to be Tennessee's largest electronics store. We now have over 21 locations throughout Tennessee and Northern Alabama.
Enjoy a Knowledge-Backed Shopping Experience
When you shop at Electronic Express, our friendly associates will help find what you're looking for while offering expert advice about the latest products.
Our associates will help you choose from hundreds of brands so you can find the best electronics at industry-leading prices. Plus we have new deals available every single week!
Shop Weekly Deals
Products
Shop our wide selection of products online and we ship anywhere in the continental United States (excluding Alaska and Hawaii).
- Kitchen Appliances
- Laundry Packages
- TVs
- Computers
- Video Games
- Toys
- Musical Instruments
- Smart Home Devices
- Small Appliances
- Furniture
- Mattresses
- Outdoor Living
- Fitness Trackers
- Smart Watches
Financing
We also offer financing on qualified purchases so you don't have to wait to enjoy great electronics.
Financing Plans
Services
We offer several support and repair services to help you get the most out of your electronics.
- Local Appliance Delivery & Installation
- After Sale Services
- TV & Home Theater Installation
- Smart Home Installation & Network Setup
Enterprise-Level Sales
We frequently partner with organizations to provide growing communities with modern appliances. Contact our sales teams to learn more.
Corporate Sales
Builder Sales
Kontaktuppgifter
418 Harding Industrial Dr, 37211, Nashville, USA
- 615-259-2031
- trustpilot@electronicexpress.com
- electronicexpress.com
4,1
Bra
17 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 87 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Electronic Express
Thank you for the feedback.
Great experience
Great experience. Messaged customer service and they politely replied right away. Product came quickly and was of good quality.
31 maj 2026
Svar från Electronic Express
Thank you for the detailed feedback.
Svar från Electronic Express
Thank you for the feedback.
Great customer service and reasonable…
Great customer service and reasonable prices. Delivery was fast
30 maj 2026
Svar från Electronic Express
Thank you for the feedback.
My package says delivered and it’s been…
My package says delivered and it’s been 2 days and it’s nowhere to be found.!
30 maj 2026
Svar från Electronic Express
Thank you for the feedback. Please contact our customer service team so they can investigate your situation.
The gentlemen that brought in and…
The gentlemen that brought in and hooked up our washing machine were great! 10 out of 10! They were fast, thorough and very informative.
30 maj 2026
Svar från Electronic Express
Thank you for the feedback on our delivery and installation service. Enjoy your new washing machine!
Svar från Electronic Express
Thank you for the feedback.
Svar från Electronic Express
Thank you for the feedback.
Svar från Electronic Express
Thank you for the feedback. Please contact our customer service team to schedule a return. If you have the time, could you let us know how the product was improperly advertised so we can look into making a correction?
Product arrived on time and in great…
Product arrived on time and in great condition! Thank you!
15 maj 2026
Svar från Electronic Express
Thank you for the feedback.
The communication was excellent
The communication was excellent. I was notified on a constant basis of when my delivery was scheduled. On the day of delivery, I was notified on the day and 30 minutes before their arrival. Installation went great without any problems. I received the best customer Service. I like the way they operate.
28 maj 2026
Svar från Electronic Express
Thank you for the feedback on your delivery and installation!
Put a po box down and thihorrible companys company…
Put a po box down and this company didn't tell me ups doesn't drop off packages at my post office then post office would have so
Red
They sent out package then sent it back. But still charged me 600 dollars for item they knew they couldn't deliver
28 maj 2026
Svar från Electronic Express
Thank you for the review. Your feedback has been sent to management to consider adding a PO box check to our order fulfill process to avoid this issue from occurring in the future.
Received damaged bezel
Waited a full week for the product to arrive and when it did, one of the bezels (for Frame TV) was broken. I called the company immediately, now I have to wait another week (or so) to get refunded and place another order. Plus it was my responsibility to repackage and take to the UPS store. I think they should have immediately sent me a replacement.
28 maj 2026
Svar från Electronic Express
Thank you for your feedback. We're very sorry that your bezel arrived damaged and understand how frustrating it is to wait for a product only to have an issue with it upon delivery.
While we know a replacement would have been your preferred solution, our process in these situations is to issue a refund so a new order can be placed. We also understand that repackaging and dropping the item off for return was an inconvenience. Unfortunately, because we were not contracted to provide installation services, we are unable to take responsibility for repackaging or handling the product after delivery.
How easy it was to get a great deal online
How easy it was to get a great deal. Buying online was hassle free. The additional parts needed for hookup were easily advertised and it wasn't a gimmick pricing markup. The additional parts do not normally come with the unit. I did my research.
The delivery was early due to cancelations and I was able to call the driver back immediately to confirm someone would be present. I was told by my girlfriend they were very polite courteous and professional. They put our brand new washer and dryer exactly in the proper area and it runs great and looks sharp. Couldn't be happier
26 maj 2026
Svar från Electronic Express
Thank you for the detailed review on your washer dryer order!
Meh.
I ordered something I was very excited to receive and after 6 days I reached out inquiring about when it would be shipped and only then was I told that the item was damaged and couldn't be sold. I asked if I could see a photo of it to assess the damage myself and was told it was thrown away. I would have liked the option to see it and purchase it anyway because I wanted it that badly. The item is very hard to find. I am suspicious about whether or not it was thrown away. I would have liked to have known when i placed the order that it wouldn't be completed.
26 maj 2026
Svar från Electronic Express
Thank you for the detailed feedback. We apologize that our process didn't include you to provide you a chance to decide if we should continue with the order anyway. Your review has been forwarded to management for consideration.
The guys were great
The guys were great. Very helpful and meticulous on handling my order and installing. I greatly appreciated the service!
11 maj 2026
Svar från Electronic Express
Thank you for the feedback!
Svar från Electronic Express
Thank you for the feedback!
Was exactly what was pictured and I…
Was exactly what was pictured and I received it quickly
25 maj 2026
Svar från Electronic Express
Thank you for the feedback!
Svar från Electronic Express
Thank you for the feedback!
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