Electronic Express Omdömen 

17 184
TrustScore 4 av 5

4,1

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Shipped me a defective item, and would do nothing at all to make it right. Strap was broken, spoke with two extremely rude customer service people who refused any sort of compromise. The second one fi... Se mer

Betygsatt 5 av 5 stjärnor

We were having issues with our television we purchased online. My husband took back into the Electronic Express Decatur store. The manager worked with him to correct but it was an issue with software... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

The product (a washer) was delivered in tip top shape and the driver was very helpful with getting it in the house. They were also running late that day due to having some truck issues but were very c... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

They keep appliances in stock! Unlike all the other electronics & big box stores, I could actually pick up my appliance the same day I bought it.

Företagsinformation

  1. Elektronikbutik
  2. Vitvaror och hushållsapparater
  3. Datoraffär
  4. Datorbutik
  5. TV-butik
  6. Butik med tvättmaskiner och torktumlare

Om Electronic Express

Skrivet av företaget

We make it happen

Founded in 1983, we are a family-owned and operated electronics retail company based in Nashville, TN. Over 40 years, we've grown to be Tennessee's largest electronics store. We now have over 21 locations throughout Tennessee and Northern Alabama.

Enjoy a Knowledge-Backed Shopping Experience

When you shop at Electronic Express, our friendly associates will help find what you're looking for while offering expert advice about the latest products.

Our associates will help you choose from hundreds of brands so you can find the best electronics at industry-leading prices. Plus we have new deals available every single week!

Shop Weekly Deals

Products

Shop our wide selection of products online and we ship anywhere in the continental United States (excluding Alaska and Hawaii).

Financing

We also offer financing on qualified purchases so you don't have to wait to enjoy great electronics.

Financing Plans

Services

We offer several support and repair services to help you get the most out of your electronics.

Enterprise-Level Sales

We frequently partner with organizations to provide growing communities with modern appliances. Contact our sales teams to learn more.

Corporate Sales
Builder Sales

Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

17 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 87 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,1

Alla omdömen

(17 184)

830 omdömen under de senaste 12 månaderna

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Betygsatt 2 av 5 stjärnor

Had a good price on a Yeti Rambler but…

Had a good price on a Yeti Rambler but it was either used/repackaged or b-stock with all the cosmetic damage. The return process went smoothly but was still a waste of my time.

31 maj 2026
Logotyp för Electronic Express

Svar från Electronic Express

Thank you for the feedback! Your review has been forwarded to our Yeti buyer for review since they strive to make sure all shipped stock is in good condition. We apologize for the inconvenience.

Betygsatt 2 av 5 stjärnor

Poor Communication

Gaming PC arrived corrupted and despite troubleshooting for hours, it never resolved. Had to unfortunately return it since replacements could not be provided.
No communication from electronic express until I had to reach out myself regarding a monitor I ordered within the same order as gaming pc.. which still has not arrived yet. I wish there had been better communication.

14 juni 2026
Logotyp för Electronic Express

Svar från Electronic Express

Thank you for the feedback on your computer order. Your review has been forwarded to upper-management to determine why the delay wasn't communicated. Thank you

Betygsatt 5 av 5 stjärnor

Great service throughout

Ordering was easy and customer service kept me updated on delivery. Delivery man was extremely polite and friendly.

13 juni 2026
Logotyp för Electronic Express

Svar från Electronic Express

Thank you for the feedback on your delivery experience.

Betygsatt 1 av 5 stjärnor

I order my refrigerator paid with my…

I order my refrigerator paid with my Afirm account. Set up the delivery. Waited today from 12: to3:00 pm I took a day off work I worked third so I haven’t been to bed they called me 5 till 3:00 and said the dispatcher canceled my order by mistake so they can’t deliver to Tuesday I said I have no refrigerator and I take care of my mom I need a refrigerator today or refund to the Afirm and I will buy from Home Depot they said the refund will take five days so I am screwed and lost money today they have me over a barrel because if I get refund I have to wait even longer I am being punished because I chose do business with them it’s crazy makes no sense I will not buy anything from them again should have paid the extra $200 and went to Home Depot

20 juni 2026
Omdöme utan inbjudan
Logotyp för Electronic Express

Svar från Electronic Express

Thank you for the detailed feedback. We apologize for the inconvenience. We will investigate why your order was cancelled. We hope you change your mind when your order arrives.

Betygsatt 1 av 5 stjärnor

Delivery and Install service is horrible.

The people who work in the ordering department are fine and helpful. The delivery department os not... specifically the drivers, not the scheduling department. Drivers stated that pickup window was 5-8pm, then said we are 30 minutes away at 11:30am. When we stated we were not home they said would come back after weekend on Monday, I said, no I would like you to show up on the scheduled time. The result is they never showed or called. Called on Monday and they said unfortunately we cant get you until Wednesday. On Wednesday they showed up. They broke the drip pan and spilled a lot of water all down the stairs and all through the house. They apologized for the water and when I asked if they could clean up all the water, they said absolutely, and then walked out the door and left.

11 juni 2026
Logotyp för Electronic Express

Svar från Electronic Express

Thank you for the detailed feedback on your delivery experience. Your review has been forwarded to members of upper management for review.

Betygsatt 5 av 5 stjärnor

Ease of ordering

Ease of ordering. Fast free delivery.

2 juni 2026
Logotyp för Electronic Express

Svar från Electronic Express

Thank you for the feedback.

Betygsatt 5 av 5 stjärnor

Easy returns and good prices

Easy return with helpful sales associates and good prices when I asked about alternatives that were also in stock made it a great place to do business.

28 maj 2026
Logotyp för Electronic Express

Svar från Electronic Express

Thank you for the feedback on your experience with our associate.

Betygsatt 5 av 5 stjärnor

Good website

Good website. Easy to use. Good shipping.

12 juni 2026
Logotyp för Electronic Express

Svar från Electronic Express

Thank you for the feedback.

Betygsatt 4 av 5 stjärnor

The people at the store was amazing

The people at the store was amazing. The delivery team was outstanding, The bad thing i can say is there is no instructions booklet, I scanned the code and only gave me information about my phone .Thank God for Google

12 juni 2026
Logotyp för Electronic Express

Svar från Electronic Express

Thank you for the feedback on your purchase and delivery!

Betygsatt 5 av 5 stjärnor

Fast response

Fast response, consistent updates and follow up, awesome customer service

27 maj 2026
Logotyp för Electronic Express

Svar från Electronic Express

Thank you for the feedback!

Betygsatt 1 av 5 stjärnor
Logotyp för Electronic Express

Svar från Electronic Express

Thank you for the feedback. Your review has been forwarded to our customer service manager and they informed me that the address provided cannot be changed from the address found within the payment provider you used. We apologize for the inconvenience.

Betygsatt 1 av 5 stjärnor

Spend your money elsewhere!! This is a Nightmare!

Everyone was friendly and polite at the time of purchase. The problem began when the washer stopped draining and we called the warranty department to be told that the drain pump was not working.. I had a two year warranty so they are supposed to be replacing it. This has been going on for a month. No replacement yet. The lie that is being told now is that it’s not in stock with no ETA… The only communication from store is when I call to get updates about when will I get my replacement. This is some real bs.. Save your self the hassle. Go buy elsewhere. I will be contacting the BBB because this is ridiculous!!!

1 juni 2026
Omdöme utan inbjudan
Logotyp för Electronic Express

Svar från Electronic Express

Thank you for the feedback. Your review has been forwarded to the manager of the warranty department and they informed me that management is trying to find inventory of the discontinued product to conduct a swap.

Betygsatt 3 av 5 stjärnor

Inventory is unreliable and disappointing

I visited the Cookeville TN store, needing a microwave oven. Inventory said they had two. They had one and it was the display model which they would not discount. I was headed home to Nashville at the time and checked the item at the 100 Oaks Mall store online and made a purchase for pickup. Arriving at the store, it was the same situation as at Cookeville - Display only, no box, no discount. So I went across the road to Home Depot and made my purchase, no problem. Inventory is all messed up at Electronic Express.

7 juni 2026
Betygsatt 5 av 5 stjärnor

Great experience

Good website, quick and accurate online help, quick and easy delivery, and good price.

8 juni 2026
Logotyp för Electronic Express

Svar från Electronic Express

Thank you for the feedback

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